July 12 2011 The Winthrop Publix Store in Riverview,Fl refused to accept a BOGO coupon from their own Greenwise Market Store (30 miles round trip drive to save $7.18). The manager did a lot of shoulder shrugging, but another Publix Grocery Store (Bloomingdale and Bell Shoals, approx.
3 miles away would) accept the coupon. Why would this obstinate manager (Mrs. Judy Rywant)turn a customer away and not accept their own coupon but accept competitor coupons? I called the Regional Mgr.
(Tab Bryant)three times and left a message to no avail.
Customer satisfaction pledge has been comprised.
Product or Service Mentioned: Publix Coupon.