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I did an online order yesterday morning for Joe larsen about 820 pickup number # 1177-**** is the dames point one

7117 Merrill road

it should be made right way but by 850like jersey mikes

it was scheduled to be ready by 850, and it wasn't and was not busy, but a lot of workers back there

I noticed a big tray full of premade ones being put in cooler i thought my order must have been lost of something

I got there at about 905 went to the customer service counter they didn't seem too worried about being 15 min past min time due. As long as everyone can get there cigs is all that maters

they called the sandwich maker and didn't know if they had my order or not

I walked over there and asked if they got the order he said yes

and started making it

He finished it and put it on the top shelf and said nothing

I checked out at 915 25, min after 850

trace #078788

Far from a pleasure and 100 % inexcusable

Thought I would lose $50 from work and let you all know how bad your service really it

User's recommendation: Prepare to not have a pleasure shopping there.

Product or Service Mentioned: Publix Deli Department.

Monetary Loss: $50.

Preferred solution: fix the problem and quit being complacent .

Publix Pros: Negative business practices.

Location: 7117 Merrill Road, Jacksonville, FL 32277

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