My husband and I both have our perscriptions filled at Publix. Each time we pick up our medication, we always count the pills.
Everyone should, here is why. On a RX script for 30 pills, my husband only received 28. When we called the pharmacy back an hour later. We were treated like we were idiots and unable to count.
The assistant store manager had the nerve to ask my husband if he had taken any of the pills. Dah!!! When we told her no, she said, "well we don't think we mis-counted the pills". We then tried to speak to the store manager who was not there and got another assistant manager.
This manager told us she could not make the pharmacy do anything. Because it was a control substance, it was counted twice. Well guess what. At home, my husband and I each counted.
I guess they are to perfect to make a mistake. Even computers and machines make mistake.
But there is no accountability for human error at the publix pharmacy. We only asked for the 2 pills that were paid for but not received without success.