Not resolved

i have alot to say about publix, but ide like to read a few more reviews and im having the hardest time even finding them after i see the number of reviews.the publix ive had issues with is located in Hernando Fl

and it runs the gambit of topics..

From not having things in stock when they have bogos from day 1. then being told after going back for several days to check to see if it came in that the item isn't in the warehouse and they don't think any publix in the area is going to have it.

Then you go into another publix and they have the item no problem.

returning to exchange ice cream that was melted with a receipt and being told the price went up so you have to

pay the difference or you can't exchange it

And iv'e had several drinkable yogurt issues.

when just trying to exchange spoiled yogurt for unspoiled yogurt ,and being told you dont have the right receipt

cause its not the right date on the receipt for the yogurt your trying to exchange,but it was truely the only receipt

i had. these issues i feel are due to the number of managers they run thru this store and they are truely cruel and mean to a customer that spends alot of money in the store several times a week.and uncalled for.

Product or Service Mentioned: Publix Manager.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Publix Pros: I like several thing that they have in the bakery.

Publix Cons: Service desk rude, Bogo item not their from start.

  • publix personnel
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