Publix Reviews

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Threats

i am not talking to anyone till a manager calls me cause a manager told an empolyee things and know they showed up at my house threating me
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1 comment
#1994007

mood

ID
#2455302 Review #2455302 is a subjective opinion of poster.
Cons
  • Management poor customer service
Preferred solution
im going to get an attorny for giving my information oiut and when i went to managment it was told to the girl and she came to my house with threats on myself and my children

Horrible customer service

Seafood counter no one attending, did not purchase any though was one of the reasons I stopped at the Sunrise West on Commercial Blvd location. Also computer not priced as posted in produce display. Good luck, employees in that store have attitudes, who the *** do you have running the store.
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1 comment
#1994037

Publix sells computers???

ID
#2454956 Review #2454956 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

Website trouble

I'm trying to make an appointment for a vaccine. I can get on the website, wait my turn, then I fill it all out and get to the I'm not a robot part. It doesn't send me a word , or numbers or anything at all that I can send back proving I'm not a robot. Its happened several times. There's no-one to call for assistance. What's wrong with this?
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1 comment
#1992291

Yawnnnnnnnnnnn...No One Cares....

ID
#2454525 Review #2454525 is a subjective opinion of poster.
Location
Orlando, Florida
New Reviewer
I PLACED AN ORDER FOR A CAKE LAST WEEK TO BE PICKED UP BY MY BROTHER ON SATURDAY FOR OUR EVENT. I HAVE THE RECEIPT FOR IT AND I ORDERED A HALF SHEET CAKE, BUTTERCREAM, HALF RED VELVET AND HALF VANILLA. WELL WHEN WE GOT TO THE EVENT SATURDAY EVENING AND BEGIN EATING THE...
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ID
#2450346 Review #2450346 is a subjective opinion of poster.
Location
Smyrna, Tennessee
Loss
$49
Preferred solution
Let the company propose a solution
New Reviewer
I'm a dedicated Publix shopper since my move to Florida. I have always appreciated their attention to detail and customer service! However, I am seriously considering going to the "other" guys! This COVID registration thing is a complete JOKE! Any 6th grader could have...
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ID
#2442170 Review #2442170 is a subjective opinion of poster.
Location
Bradenton, Florida
Pros
  • Nice clean store
Cons
  • Covid disaster
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No Masks

On the 26th of Feb. I went o Publix on Hills. and Habana Ave in Tampa Fla. It has been my favorite store for 10 yrs or better. A man walked in without a mask and not one word was said, I asked the clerk bout it and he said it wasn't law, so he couldn't say anything about it. Like i said it has been my favorite store for years, but if Publix dosen't care about their customers, I have shopped my last at Publix.

User's recommendation: Quit shopping at Publix if you don't want the Corona.

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1 comment
#2032854

all they care about is money in their pockets. if anyone thinks this company cares about anything else they are dead wrong

ID
#2437049 Review #2437049 is a subjective opinion of poster.
Preferred solution
No mask, no service

Covid site

There is no issue with Publix. I love Publix. I was trying to get a question answered about the Covid reservation site. Its resolved now.
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ID
#2428842 Review #2428842 is a subjective opinion of poster.
Location
Clearwater, Florida

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New Reviewer

Part time workers being replaced by self service machines

I shop loyally at Northwood Crossings Publix in Northport AL. Now that self service checkouts are in use in the store, most of the part time workers schedules have been cut drastically to about once a week. Prior to this the customers could get to know the part timers who were mostly students. I was proud that Publix was a training ground for the area students as well as some challenged ones. The employees always go out of their way for customers. I hate to see so many jobs/hours lost to the self service lines! Thank you for considering my complaint and rehire more employees. Thanks!!!

User's recommendation: Complain to corporate about loss of part time jobs.

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1 comment
#2032855

they tried to say that self checkout would not cut hours, but that is not the way it is turning out. hours are being cut, cut, cut. They don't care; they make money in spite of themselves

ID
#2428053 Review #2428053 is a subjective opinion of poster.
Preferred solution
Remove self service checkouts

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Verified Reviewer
New Reviewer

Denial of Covid vaccine

I originally made an appointment for the vaccine at store #1537. Then the store called to confirm and I told them I couldn't make the drive because my wife had been sick the night before therefore the appointment was cancelled. I made another appointment at the del Prado Crossings Publix Pharmacy in Cape coral. When I showed up I was told that I could not get the vaccine because the other pharmacy had already submitted the bill to MediCare for the shot they did not give me. I was told that it would take 8 weeks for the Pharmacy to reverse the billing so I cannot schedule another appointment until then. This seems like MediCare fraud to me; billing for a shot that wasn't given. I made three calls to Customer Services where I was supposed to be transferred to a supervisor. After waiting over 15 to 20 minutes on the first two calls before being dropped, on the third try I was transferred to a supervisor who said he would submit my concern to someone and I would receive a callback in 48 hours but that he could not do anything to help me. So, I don't even know if the charge is being reversed and whether I can try again in two months, during which I face further exposure to the virus because of their charge to MediCare for service not provided and there is no way to get the shot without Medicare.
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ID
#2422977 Review #2422977 is a subjective opinion of poster.
Location
Cape Coral, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

Overpriced

You are more expensive than other grocery stores example, Traders Joes . In addition, the produce area is not kept clean a lot of products don't look fresh!
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ID
#2421150 Review #2421150 is a subjective opinion of poster.
Product
Publix Facility
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Customer Service - COVID

To date, my experience with attempting to schedule a vaccination has been akin to a root canal sans novocaine, that changed with a visit to Oakbridge...Michael and Joanne were incredibly helpful and, even though I had no appointment, there was a cancellation and I was scheduled and vaccinated....granted they had no control over the cancellation, but their customer service was impeccable and they deserve a little something extra in their check!!!!!!!!!!!!!!!!!
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ID
#2419640 Review #2419640 is a subjective opinion of poster.
Location
Lakeland, Florida
Service
Publix Pharmacy Department
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Copy of w2

i need a copy of my w2 sent to my email address my name is Victoria Tappin and i used to work for publix 7117 merrill rd Jacksonville, fl 32277
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ID
#2415657 Review #2415657 is a subjective opinion of poster.
Location
Jacksonville, Florida

Horrified that your MS. fancelli a Publix heiress would fund an insurrection on the Capitol of the USA to help Treason our Trump over throw our government

How is it that a Publix heiress who made billions of dollars off the democracy of America pay to have an autocratic dictator. Trump overthrow our government. SHAME SHAME SHAME ON HER. I spend a lot of money in Publix and have been for decades but will not do so anymore. I will find other grocery stores to buy my groceries. I am disgusted and horrified by Ms. Fancelli's actions.
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1 comment
#2032856

Are you really surprised????? You shouldn't be.

They are stout republicans. Anything else is a moot point

ID
#2413807 Review #2413807 is a subjective opinion of poster.
Cons
  • Publux heiress paying to overthrow the us government
New Reviewer

We love it

nothing but good. LikeLike great great great great great great great great great great great only said this over and over as it was required.
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ID
#2411904 Review #2411904 is a subjective opinion of poster.
Location
Brandon, Florida
New Reviewer
As usual the store #361 have been very unpleasant to shop..as many times I have problems with the service and I did complaint about it but the situation still same have not changed and it getting out of hands some time...whether short of staffs or the employees are...
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1 comment
#1981431

Shop elsewhere if its that stressful

ID
#2411807 Review #2411807 is a subjective opinion of poster.
Location
Bee Ridge, Florida
Preferred solution
Let the company propose a solution