I wanted to compliment Publix on their most meaningful Christmas ad on television. The one about the little girl , the snowman, the carrot and the old gentleman who lives next door.

This is not a complaint, it is a compliment. I did not know where to send it, so you got it. It should not be in your department, as I am not dissatisfied with Publix. I have nothing but good things to say about the grocery store I go to in Sun City Center, Florida. But it is your ads on television that are so very meaningful that I wish to compliment you on. God bless you and have a blessed and joyous Christmas and a happy, healthy New Year. Jeanette Haug

User's recommendation: shop at Publix.

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1 comment
#2115709

I thought the ad was ***

ID
#3148706 Review #3148706 is a subjective opinion of poster.
Location
Riverview, Florida

Customer Service

Pharmacist Scarlett and pharmacy technician Jared at the Port Orange, Florida Publixs on Beville Road are two top notch employees for this company. I have been a frequent customer and they are always ready and willing to make your experience first rate. Thank you for actually listening, serving and caring about your customers and in doing your job with professionalism. Steve C. Port Orange,Fl. 32129
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ID
#3134223 Review #3134223 is a subjective opinion of poster.
Location
Daytona Beach, Florida
Pros
  • Caring service
  • Large stores
  • Evryone helpful

Service recognition

Pharmacist Scarlett and pharmacy technician Jared at the Port Orange, Florida Publixs on Beville Road are two top notch employees for this company. I have been a frequent customer and they are always ready and willing to make your experience first rate. Thank you for actually listening, serving and caring about your customers and in doing your job with professionalism. I wanted to share the positives as well when I experience them. Thanks again, Steve C. Port Orange,Fl. 32129

User's recommendation: The Pharmacy team at the Beville Road store in Port Orange, Florida is top notch.

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ID
#3134195 Review #3134195 is a subjective opinion of poster.
Location
Daytona Beach, Florida
Pros
  • Always the best
  • Convenient
  • Friendly staff

Waiting on the phone

Today is November 30th, 2021, at 7:45 pm. I just passed 23 minutes on the phone, waiting. Someone picked up the phone, without saying anything, he/she probably put it on the counter like my phone call is a bothersome thing. I had to hang up after that long waiting. I dont understand how a pharmacy can deliberately ignore a patients call, no matter how busy the employees are. I said ignore because the person didnt even say hello to me. Im so disappointed and it was regarding my medication. Tomorrow Ill have to go to that place, 23300 SW 112th St, Homestead, Fl 33032 in order to talk to someone. Im sure, the old crew would have not do something like that. I didnt like it at all. Regards, Lorette
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ID
#3112228 Review #3112228 is a subjective opinion of poster.
Location
Homestead, Florida

Scale

Scales going away The scales help me to not go to Winn Dixie. So have a third party sponsor the scale. Put a people counter by the scale to see how many people use it. It's nice touch Charge me 5 cents when I donate. Get a grip in the importance of your image and the few bucks a year. I am not pissed just sad. Davidchurd@***.com

User's recommendation: Keep your image intact. Keep the scales.

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ID
#3111964 Review #3111964 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Precooked butterball 10lb turkey dinner Nov 2021 Smelled,bad,

Ordered the precooked butterball turkey dinner, picked up Nov 24 2021, Thanksgiving day opened to heat up,turkey had aweful odor,heated,went to serve smelled and tasted bad. Could not eat. Marshmallow salad sour cream was yellow with curds,so we didn't have any dinner. Day after tried to make turkey soup,the stench was aweful,sell date was Nov 24. Publix ruined our Thanksgiving. Called told them I have to bring receipt and turkey in Tomorrow. Last week Johnsonville sausage links were brown, Hamburg smelled when we opened it,so disappointed . Kings lake publix Naples FL

User's recommendation: Don't buy meat there.

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ID
#3100209 Review #3100209 is a subjective opinion of poster.
Location
Naples, Florida
Pros
  • Close by
Cons
  • Bad food
Loss
$55
Preferred solution
Let the company propose a solution

Pie not cooked properly

The pie is delicious but can't eat the center because the dough is runny almost watery, what a shame. I WISH THEY WOULD TAKE A LITTLE MORE TIME WITH THE DETAILS. I'm still shopping here for the time being,but they better get their act straight.
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ID
#3097922 Review #3097922 is a subjective opinion of poster.
Location
Naples, Florida
New Reviewer

Buy 1 Get 1 product scams

It absolutely NEVER FAILS that each time Publix runs their by one get one sale, they use it to flim-flam and scam customers. I have search all of their local stores and none on them carry the item the sale claims to be for: 1. I purchased Planters 'whole' Cashews - 8.5...
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1 comment
#2220803

My Goodness!

ID
#3094408 Review #3094408 is a subjective opinion of poster.
Location
Tucker, Georgia
Cons
  • Ill-mannered employees on the face of this earth
  • Some of the rudest
Loss
$8
Preferred solution
Deliver product or service ordered

Service

Insure your stores Manpower count is sufficient to servicing customers in view of pharmacy needs/covid shots etc!!!!!
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ID
#3031557 Review #3031557 is a subjective opinion of poster.
Location
Bradenton, Florida
New Reviewer

Unhappy with customer service

The deli dept. at Store # 1311 is the 2nd worst ever experienced. Not sure why I am complaining again. I complained before online about same store deli, but never received a message back. I think the best message I can convey is to not come back. There are other stores. This is my second issue in 1 year. They were glad to help me make a sub. Problem is that the remaining bread they had was being reserved for online orders. I had to suffice with wheat bread for an Italian sub. Best this is that they had a whole rack ready. I was told that in the future it is best to place the order online when I get to the store. Really? I will not come back to this location!

User's recommendation: Stay away from Publix's Deli located at 2201 N University Drive, Coral springs.

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1 comment
#2095714

"convey is to not come back." Great, you solved your problem. No One Cares if you return.

Take your first world bread problems and go somewhere else. The business will NOT fold without your lame sandwich order..

ID
#3017268 Review #3017268 is a subjective opinion of poster.
Location
Coral Springs, Florida
Cons
  • Poor customer service
Preferred solution
try to fix the deli for others.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Bad meat

Publix - Bad meat
Publix - Bad meat
I purchased 4 lbs. of extra lean hamburger meat on 10/21/21 with a sell before 10./24/2021. When I opened it up, in the center it had these large dark brown and ugly pieces of meat throughout the package. When I brought it back the meat manager said that is normal and she would eat it. Not me, when I was younger I work for Food Fair up in NY. I would make tubs of 50 lbs. of meat and have 4 or 5 tubs. I am sorry but this is not normal.

User's recommendation: Not sure I would be buy meat from Publix again.

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ID
#2999774 Review #2999774 is a subjective opinion of poster.
Location
Fort Myers, Florida
Loss
$10
Preferred solution
I got a refund, but I think they should have done more.

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Verified Reviewer
New Reviewer

Spoiled salmon

Spoiled salmon have always bought my fish from Publix because I know it's fresh, but this particular time I bought salmon got home to cook it smelled bad and that salmon was $6.99. Keep in mind, I live 40 minutes from the store, so I was not going to turn around and drive another 40 minutes to bring it back the next day. 4422 Hugh Howell Rd Tucker GA 30084. We shop at this store for about a year now. The quality of the food is excellent, prices are fair and STAFF is always polite and professional. Always very clean.

User's recommendation: Overall GOOD QUALITY.

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ID
#2994966 Review #2994966 is a subjective opinion of poster.
Location
Tucker, Georgia
Pros
  • Clean
  • Check out service is nice
  • Shorter lines
Loss
$7
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

They are doing nothing to help

ShockedSarcastici have been a shopper for over 20 years not anymore they had lately things on sale tried all week to get them no look then asked for rain check not given them out even they did not have these sale items in stock iam going to shop at aldis i have had it with publix no more the lady was really nasty with me when i asked for a rain check

User's recommendation: find another store to shop not a pleasure anymore.

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ID
#2994021 Review #2994021 is a subjective opinion of poster.
Location
Lakeland, Florida
Cons
  • Being treated like a criminal
  • Sarcastic asst mgr and poor display of products
  • Sake no pros
Preferred solution
Deliver product or service ordered

Publix half and half always tasted sour and my coffee noticed that.

One day I asked a worker at publix why their half and half always tasted sour. I said it's very noticeable in my coffee and she showed me the contents of what they added to their half and half. She even said by Land of Lakes brand and you will taste the difference.

User's recommendation: Read the contents on everything you buy.

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ID
#2967135 Review #2967135 is a subjective opinion of poster.
Location
New Smyrna Beach, Florida
New Reviewer

Your banana supplier is shipping deseased fruit These bananas have cigar end rot

Diseased Your fruit is rotten and diseased with cigar end rot I have to write more words to say dont eat diseased food like the *** they sell in Publix not sorry you made me add more its called cigar end rot and is a common disease amount bananas and growing more popular In Their stores

User's recommendation: Caution to buyer know your food and Publix needs a better supplier with less deseased.

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ID
#2948219 Review #2948219 is a subjective opinion of poster.
Pros
  • Quality used to be good no more
Cons
  • Not a trusting source any more
  • Prices high
  • Bare shelves
Loss
$999999
Preferred solution
Better more Intelligent buyers for Publix so they stop buying diseased garbage to feed us