New Reviewer

COVID vaccine political position

COVID vaccine for 5 and under wont vaccinate. I dont believe your corporation should be so political. I read and see over and over again how Publix supports the Republican Party. It is quite obvious with your vaccination policy for children, Publix is right in step with Governor DeSantis. All political affiliations should feel welcome to shop. I love your store, Now I cant shop there if my money is being used for political purpose. Should not be that way.

User's recommendation: If you support the Republican Party have at it.

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ID
#3698710 Review #3698710 is a subjective opinion of poster.
Location
Lutz, Florida
New Reviewer

Went on vacation and forgot meds

Went to Florida for vacation, and forgot to pack my shaving kit, which contained my BP meds. I called the Publix Pharmacy at 55 N Indiana Ave, Englewood, FL and was promptly helped by R. Luis. He went out of his way to assist me in obtaining a new prescription. Not only was Luis exceptional, I can't believe the service I received in that store from all the employees. Everyone was great, unlike the other chain stores where I live in Lousyana. Sure wish we had a Publix here.

User's recommendation: Shop Publix, Be Happy.

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ID
#3601409 Review #3601409 is a subjective opinion of poster.
Location
Lafayette, Louisiana

Manager at store 1614 very unprofessional

Hello My name is David I'm a regular customer at this 1614 store Because we live right in front. On 04/14/22 I went to return some yogurt because it was sour. When I gave the receipt to the cashier she disappear. 30 minutes later she came back with a manager then she said that's not my receipt and start screaming in front of other customers. I tried to explain to her that my roommate make the purchase but she won't let me talk and keeps screaming very unprofessional and told security to kick me out like a criminal. So what I'm supposed to do?
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ID
#3484427 Review #3484427 is a subjective opinion of poster.
Location
Miami, Florida
Service
Publix Manager
Pros
  • Location
  • Great deli department
  • Good quality
Cons
  • Manager at store 1614 very unprofessional
New Reviewer

I called to the manager of the store I go to (Sam) to tell him I was quite disgusted with Publix. It was all over the news that you were going to require the unvax employees to wear masks!

Its disgusting you are shaming your employees that our unvaxxed by wearing masks! When I spoke to the manager of our local store he said you were following CDC guidelines! I told him that was *** the CDC changes their mind everyday according to what doopy Biden says!...
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ID
#3346967 Review #3346967 is a subjective opinion of poster.
Location
Spring Hill, Florida
Cons
  • Zero empathy for disabled people
Preferred solution
Let the company propose a solution

Service recognition

Pharmacist Scarlett and pharmacy technician Jared at the Port Orange, Florida Publixs on Beville Road are two top notch employees for this company. I have been a frequent customer and they are always ready and willing to make your experience first rate. Thank you for actually listening, serving and caring about your customers and in doing your job with professionalism. I wanted to share the positives as well when I experience them. Thanks again, Steve C. Port Orange,Fl. 32129

User's recommendation: The Pharmacy team at the Beville Road store in Port Orange, Florida is top notch.

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ID
#3134195 Review #3134195 is a subjective opinion of poster.
Location
Daytona Beach, Florida
Pros
  • Always the best
  • Convenient
  • Friendly staff

Scale

Scales going away The scales help me to not go to Winn Dixie. So have a third party sponsor the scale. Put a people counter by the scale to see how many people use it. It's nice touch Charge me 5 cents when I donate. Get a grip in the importance of your image and the few bucks a year. I am not pissed just sad. Davidchurd@***.com

User's recommendation: Keep your image intact. Keep the scales.

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ID
#3111964 Review #3111964 is a subjective opinion of poster.
Location
Miami, Florida

Pie not cooked properly

The pie is delicious but can't eat the center because the dough is runny almost watery, what a shame. I WISH THEY WOULD TAKE A LITTLE MORE TIME WITH THE DETAILS. I'm still shopping here for the time being,but they better get their act straight.
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ID
#3097922 Review #3097922 is a subjective opinion of poster.
Location
Naples, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Spoiled salmon

Spoiled salmon have always bought my fish from Publix because I know it's fresh, but this particular time I bought salmon got home to cook it smelled bad and that salmon was $6.99. Keep in mind, I live 40 minutes from the store, so I was not going to turn around and drive another 40 minutes to bring it back the next day. 4422 Hugh Howell Rd Tucker GA 30084. We shop at this store for about a year now. The quality of the food is excellent, prices are fair and STAFF is always polite and professional. Always very clean.

User's recommendation: Overall GOOD QUALITY.

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ID
#2994966 Review #2994966 is a subjective opinion of poster.
Location
Tucker, Georgia
Pros
  • Clean
  • Check out service is nice
  • Shorter lines
Loss
$7
Preferred solution
Let the company propose a solution

Goat meat had too many bones.

I like to go back to Publix. I paid $14.95 for goat meat. Had no meat but bones. Please replace it with chicken. I love Publix. Great place to shop. My phone no is 561 464 ****
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ID
#2854788 Review #2854788 is a subjective opinion of poster.
Location
Wellington, Florida
New Reviewer

Special medication ordered from Hospital to have next day. They did not have or orderder

This is not the first time it takes time for them to order medications for my and my wife. They only excuse: "we have not gotten it get yet". I have no other solution that use another pharmacy that I am sure I will have a better service.

User's recommendation: If you need some special medication fast be sure they have but don't trust they will order it. will order it right a way.

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1 comment
#2052314

Huh? What?

ID
#2780948 Review #2780948 is a subjective opinion of poster.
Location
Apollo Beach, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

Weird experience today

Today I returned some produce that I believe caused me to break out in hives after eating it. One of the women behind the desk proceeded to tell me that when people get old they become allergic to all sorts of things. Way to go, Publix...B

User's recommendation: Be polite and exercise proper boundaries with customers.

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ID
#2661331 Review #2661331 is a subjective opinion of poster.
Location
Jacksonville, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shopping experience.

Alvin the bag person was very helpful and has excellent customer service. Please reward him for his hard work.
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2 comments
#2032853

no one ever gets rewarded

#2032852

no one ever gets rewarded

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ID
#2478529 Review #2478529 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Publix Customer Care

Covid site

There is no issue with Publix. I love Publix. I was trying to get a question answered about the Covid reservation site. Its resolved now.
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ID
#2428842 Review #2428842 is a subjective opinion of poster.
Location
Clearwater, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Part time workers being replaced by self service machines

I shop loyally at Northwood Crossings Publix in Northport AL. Now that self service checkouts are in use in the store, most of the part time workers schedules have been cut drastically to about once a week. Prior to this the customers could get to know the part timers who were mostly students. I was proud that Publix was a training ground for the area students as well as some challenged ones. The employees always go out of their way for customers. I hate to see so many jobs/hours lost to the self service lines! Thank you for considering my complaint and rehire more employees. Thanks!!!

User's recommendation: Complain to corporate about loss of part time jobs.

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1 comment
#2032855

they tried to say that self checkout would not cut hours, but that is not the way it is turning out. hours are being cut, cut, cut. They don't care; they make money in spite of themselves

ID
#2428053 Review #2428053 is a subjective opinion of poster.
Preferred solution
Remove self service checkouts

Just a suggestion--I'm not angry

I wanted to let you know that the bottle of Publix brand Garlic salt has holes for sprinkling that are much too large. --Otherwise I'm happy with the stores. Thank you.

User's recommendation: a clean, pleasant place to shop.

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ID
#2385869 Review #2385869 is a subjective opinion of poster.
Location
Birmingham, Alabama

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