Waiting on the phone

Today is November 30th, 2021, at 7:45 pm. I just passed 23 minutes on the phone, waiting. Someone picked up the phone, without saying anything, he/she probably put it on the counter like my phone call is a bothersome thing. I had to hang up after that long waiting. I dont understand how a pharmacy can deliberately ignore a patients call, no matter how busy the employees are. I said ignore because the person didnt even say hello to me. Im so disappointed and it was regarding my medication. Tomorrow Ill have to go to that place, 23300 SW 112th St, Homestead, Fl 33032 in order to talk to someone. Im sure, the old crew would have not do something like that. I didnt like it at all. Regards, Lorette
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ID
#3112228 Review #3112228 is a subjective opinion of poster.
Location
Homestead, Florida

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Verified Reviewer
Junior Reviewer

Bad meat

Publix - Bad meat
Publix - Bad meat
I purchased 4 lbs. of extra lean hamburger meat on 10/21/21 with a sell before 10./24/2021. When I opened it up, in the center it had these large dark brown and ugly pieces of meat throughout the package. When I brought it back the meat manager said that is normal and she would eat it. Not me, when I was younger I work for Food Fair up in NY. I would make tubs of 50 lbs. of meat and have 4 or 5 tubs. I am sorry but this is not normal.

User's recommendation: Not sure I would be buy meat from Publix again.

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ID
#2999774 Review #2999774 is a subjective opinion of poster.
Location
Fort Myers, Florida
Loss
$10
Preferred solution
I got a refund, but I think they should have done more.

Dissatisfied

Store now has self checkout and only one cashier with ridiculous line, they put people out of work, and try to force customer to do the work or face the penalty of an extremely long wait for the one entirely overworked cashier, Pathetic, will not shop there anymore! Nothing wrong with self checkout, but hate the way they are trying to force you to use it cause the line is way too long.
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1 comment
#2042242

You solved your own problem.. Go elsewhere.

I'm sure you're not willing to pay more to hire those cashiers. Enjoy shopping at your new store.

ID
#2735462 Review #2735462 is a subjective opinion of poster.
Location
Sanford, Florida

Complaints

3. Do not carry German bologna - have to go elsewhere 2i like kuakuana tub cheese but all you stock is one with wine! ? 1 I love German bologna. but you do not have it so I have to go elsewhere

User's recommendation: Go elsewhere.

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1 comment
#2038351

Do you want them to carry Thomy mayonnaise too? Geh nach deutschland

ID
#2707225 Review #2707225 is a subjective opinion of poster.
Location
Pompano Beach, Florida
New Reviewer

Poor service

Original review updated by user Jul 13, 2021
I complained to corporate & talked to the regional manager about getting too many ends from the deli. Since then, I have had plenty of problems with Publix deli. Now I have been using Instacart for awhile, & whenever I have an issue with my deli order, I get...
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ID
#2680347 Review #2680347 is a subjective opinion of poster.
Location
New Port Richey, Florida
Pros
  • Quality products
Cons
  • Deli service
Preferred solution
Let the company propose a solution

SHOT, DIRTY CHAIRS,,,2 FT. APART

dirty furniture , I would not sit on it,,,NEVER HEARD FROM NO ONE AT ALL,PUBLIXS IS JUST LIKE EVERYONE ELSE, DO NOT GIVE A *** ,
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ID
#2481718 Review #2481718 is a subjective opinion of poster.
Location
Vero Beach, Florida

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Verified Reviewer
New Reviewer

Very bad service

I did an online order yesterday morning for Joe larsen about 820 pickup number # 1177-**** is the dames point one 7117 Merrill road it should be made right way but by 850like jersey mikes it was scheduled to be ready by 850, and it wasn't and was not busy, but a lot of...
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ID
#2479293 Review #2479293 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Publix Deli Department
Pros
  • Negative business practices
Loss
$50
Preferred solution
fix the problem and quit being complacent
New Reviewer

EXTREMELY DISAPPOINTED WITH THE COVID MESS

I'm a dedicated Publix shopper since my move to Florida. I have always appreciated their attention to detail and customer service! However, I am seriously considering going to the "other" guys! This COVID registration thing is a complete JOKE! Any 6th grader could have come up with a better system than this. It's absolutely insane the way you have to sit and wait for hours on end only to be told that everyone else is smarter than you! I really don't get it! How is it even possible that I can be sitting at my computer for 15 minutes PRIOR TO THE SITE EVEN OPENING, AND at the VERY SECOND the clock strikes 7:00 am, I push my button to get on, then I wait for and hour to an hour and a half to even get to apply, then after giving you all of the information, clicking on the county I need, they tell me that time slot is filled, so go ahead and start all over again and by the time I start all over again all of the slots are filled! Seriously?? Come On. The very least you could do is show a date and time slot that is available, and once you click on it, it is yours and you have the time to fill in the information! I have asked several of the Publix employees, and they all say the same thing - it's not us, it's the state that set up the system! I understand and appreciate Publix trying to help out with this mess - but why didn't they stand up and tell those idiots that you don't want your name attached to such an insane web site! Right now, I (and many more) are blaming Publix! Between Publix and Manatee county I'm not sure which one is a bigger JOKE on the Public. Good Luck on trying to get your customers back, I saw a lot of them at Costco the other day and all saying the same thing!

User's recommendation: Reconsider who you give your money to! Do they really care about you?

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ID
#2442170 Review #2442170 is a subjective opinion of poster.
Location
Bradenton, Florida
Pros
  • Nice clean store
Cons
  • Covid disaster
Preferred solution
Let the company propose a solution

Covid vaccine sign up procedure

The lady I talked to was very nice. I asked about a couple signing up for the Covid vaccine at Publix/ was told you cant. Have to do it separately- not very easy for senior citizens. Other sign up sites let you sign up 3 people. Might want to rethink your policy. Thank you.

User's recommendation: Try a different site to sign up a couple for covid vaccines.

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ID
#2398377 Review #2398377 is a subjective opinion of poster.
Location
Tampa, Florida

Not in compliance with mount Pleasant SC Mask Mandates

I went into Publix Park West today. There were 2 people in there at 12:10 PM without Masks! It is your responsibility to protect the welfare of your customers by following the MP Town Ordnance below: "MOUNT PLEASANT, S.C. (WCBD) A mask ordinance in the Town of Mount...
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1 comment
#2220807

Wearing a mask didn't save Michael Jackson.

ID
#2397154 Review #2397154 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina

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Verified Reviewer
New Reviewer

Stale hamburger buns

Publix brand hamburger buns are dry stale and crumbly with 9 days before expiration date. Something is off. Happened more than once.

User's recommendation: Use other brands.

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ID
#2360774 Review #2360774 is a subjective opinion of poster.
Location
Brunswick, Georgia
Pros
  • Very clean store
  • Nice clean store
Cons
  • Bread expires before date
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Tough and tasteless

every time my wife buys steaks at publix (barclay ave. IN SPRING HILL FL. they are tough and tasteless no matter how she cooks them. and believe me she is a great cook. it doesnt matter what cut of steak they are tough and tasteless. publix used have great steaks but that is past tense, also their chicken breasts are tough and tasteless as well (look up woody breast) some thing has changed in the quality of their meat.

User's recommendation: i'm going to try winn/ dixie and see if there is a difference.

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ID
#2325759 Review #2325759 is a subjective opinion of poster.
Location
Spring Hill, Florida
Pros
  • Close
Cons
  • Tough steak and chicken breast
  • Tough steak and chiken breast
Loss
$10
Preferred solution
sell meat that is'nt tough and tasteless - check your suppliers ask them why.
New Reviewer

Public Safety

Tuesday , September 8th, 2020 3:30p.m. - I brought one of your store brand drink and the top on the product looked like someone had tampered with it . Now Publix has an outstanding reputation with the general public at large and since this firm been in business for...
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ID
#2158790 Review #2158790 is a subjective opinion of poster.
Pros
  • Hugh variety of products
Cons
  • Staff have have hostile hidden agenda
Loss
$5
Preferred solution
Press Charges for conspiracy
New Reviewer

Complaint

The French bread at St James is consecutively smaller than the prima vista and saint Lucie west location. By at least 5 inches. Curious why such a big difference. Its a shame I have to travel further to get a decent loaf of bread. Other wise I have to buy 2 loaves when I shouldnt have to

User's recommendation: If you want a nice size loaf of bread go to a different store.

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ID
#2158778 Review #2158778 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida

Comment

What happened is I tried to e mail, text, or comment to publix, it took me so long my phone had to be plugged in to recharge. Regardless of your comment, complaint, or even praise don't waste your time trying

User's recommendation: If you have any comments, either positive or negative don't waste your time on line.

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ID
#2147626 Review #2147626 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida

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