Rating: 3 Stars Clear all filters (60 of 955 reviews match)
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3.4
Details
So I stopped at my not usual publix on old Peachtree Road on the way to pick up a cake card and champagne. All was find till I checked out. I insisted carrying the cake as it had writing on it and I wanted to make sure it didn’t smudge. I asked the cashier if someone...
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Review
#1688203 Review #1688203 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund

Publix review in Orlando, Florida: Acident with an employee

3.2
Details
I was to receive 2000 from publix for injury . I was in a rider cart when an employee hit me with a six foot cart. This was between me and publix.Accident happen in 2017. I have not recieved the check. Please inform. Sandy Wadsen.
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Review
#1687108 Review #1687108 is a subjective opinion of poster.
2.8
Details
Publix is an ok grocery story in a sea of *** grocery stores. The stores present nicely but if you have an issue Publix will drag their feet to resolve it (I once had to wait two weeks to get my money back on rotten turkey meat from the meat section). Many price...
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Review
#1672427 Review #1672427 is a subjective opinion of poster.
Pros
  • Clean
Reason of review
Bad quality
Loss
$10
Preferred solution
Let the company propose a solution
Tags
  • Publix Sub Sandwiches
3.4
Details
I’m a 22 year old female and was shopping at Publix with my mother and 16 year old sister. My mother was purchasing beer as we are about to go to a family pool party and the woman who was our cashier asked my mother who she was purchasing the beer for and if she was...
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Review
#1666302 Review #1666302 is a subjective opinion of poster.
Service
Publix Cashier

Publix review: Soupy diluted organic dairy

2.7
Details
Publix brand organic sour cream and Greek yogurt are obviously diluted. The sour cream has several additives (I wonder if they're organic too?) and it's so thin and soupy you can literally pour it. Similarly their organic Greek yogurt seems to be whipped with air. there's no density or creaminess, and it just doesn't work in desserts like other brands. This is inexcusable to think we're all so dumb that we're fooled by these tactics! I will continue to buy the other brands of organics, even though they cost more.
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Review
#1662874 Review #1662874 is a subjective opinion of poster.

Publix review in Holley-Navarre, Florida: Un Called actions.

3.1
Details
Navarre store. Lack of supervision. On numerous occasions I have been waiting in line for customer service. The employee has taken care of another person bypassing me. Well is ok Im in no hurry. Today Sep 20 2019 I visit the store for my lottery ticket that I always buy there. An a basket of chicken. Waiting for another person to get his his item rung up in the POS the young lady saw me an completely ignore me an help someone else. This has happen also at the Deli the numbering system is never used an I USE TO GO to your Deli a lot. Not visiting that store neither recommending. Supervision is extremely lacking.
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1 comment
Rusty C
#1752432

Google passive aggressive. It should apply to your experience

Review
#1659762 Review #1659762 is a subjective opinion of poster.
Service
Publix Customer Care
Cons
  • Long waits for deli
Reason of review
Poor customer service
Tags
  • Poor Manager

I love shopping at Publix BUT

2.5
Details
I purchase your 8 pieces of fry chicken and went I got all they put was 7 pieces of tights one leg supposed to be 2 of each I felt furious why
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Review
#1612152 Review #1612152 is a subjective opinion of poster.
Product
Publix Chicken
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Publix review: Bad deli manager

3.1
Details
Deli manager. doesn't have enough personnel for sandwiches and cutting cold cuts. Doesn't order enough food. By 12 noon 6/14, no more wings for the day. Always long lines. I do not have this problem in any other publix. I always have to travel further to go to publix, to get what I need. Is this manager trying to save money. I can do a better job than him. I tried getting a job with publix. Never heard. Thank you Nikki DiPretoro 561-451-1107
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Review
#1560057 Review #1560057 is a subjective opinion of poster.
Cons
  • Deli dept
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
2.7
Details
I purchased 3 live plants for Mother's day within a week, 2 were dying and, and so the following week I decided that on my way to the hosputal I would return those 2 plants. I stopped at Publix. Northridge in Ft Lauderdale on oakland and US1 and was told by the...
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Review
#1548575 Review #1548575 is a subjective opinion of poster.
Service
Publix Manager
Pros
  • Location
Cons
  • Sarcastic asst mgr and poor display of products

Contact Publix Customer Service

Website:
Mailing Address:
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

Publix Products and Services Reviews

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Publix review: Big rude girl

3.2
Details
Publix in cape Coral besides Target biggest tudest lazy girl only see her putting up tea boxes on shelf always nasty don't ask jessica where anything is I don't. No smile just snapping at customer and following bossesNeed friendlier employees to help customer s. Deli employees and cashier's are much better I should not have to avoid
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Review
#1488039 Review #1488039 is a subjective opinion of poster.
Service
Publix Customer Care