Publix Reviews

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Dissatisfied

Store now has self checkout and only one cashier with ridiculous line, they put people out of work, and try to force customer to do the work or face the penalty of an extremely long wait for the one entirely overworked cashier, Pathetic, will not shop there anymore! Nothing wrong with self checkout, but hate the way they are trying to force you to use it cause the line is way too long.
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1 comment
#2042242

You solved your own problem.. Go elsewhere.

I'm sure you're not willing to pay more to hire those cashiers. Enjoy shopping at your new store.

ID
#2735462 Review #2735462 is a subjective opinion of poster.
Location
Sanford, Florida

Complaints

3. Do not carry German bologna - have to go elsewhere 2i like kuakuana tub cheese but all you stock is one with wine! ? 1 I love German bologna. but you do not have it so I have to go elsewhere

User's recommendation: Go elsewhere.

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1 comment
#2038351

Do you want them to carry Thomy mayonnaise too? Geh nach deutschland

ID
#2707225 Review #2707225 is a subjective opinion of poster.
Location
Pompano Beach, Florida
New Reviewer
Original review updated by user Jul 13, 2021
I complained to corporate & talked to the regional manager about getting too many ends from the deli. Since then, I have had plenty of problems with Publix deli. Now I have been using Instacart for awhile, & whenever I have an issue with my deli order, I get...
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ID
#2680347 Review #2680347 is a subjective opinion of poster.
Location
New Port Richey, Florida
Pros
  • Quality products
Cons
  • Deli service
Preferred solution
Let the company propose a solution

SHOT, DIRTY CHAIRS,,,2 FT. APART

dirty furniture , I would not sit on it,,,NEVER HEARD FROM NO ONE AT ALL,PUBLIXS IS JUST LIKE EVERYONE ELSE, DO NOT GIVE A *** ,
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ID
#2481718 Review #2481718 is a subjective opinion of poster.
Location
Vero Beach, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I did an online order yesterday morning for Joe larsen about 820 pickup number # 1177-**** is the dames point one 7117 Merrill road it should be made right way but by 850like jersey mikes it was scheduled to be ready by 850, and it wasn't and was not busy, but a lot of...
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ID
#2479293 Review #2479293 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Publix Deli Department
Pros
  • Negative business practices
Loss
$50
Preferred solution
fix the problem and quit being complacent
New Reviewer
I'm a dedicated Publix shopper since my move to Florida. I have always appreciated their attention to detail and customer service! However, I am seriously considering going to the "other" guys! This COVID registration thing is a complete JOKE! Any 6th grader could have...
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ID
#2442170 Review #2442170 is a subjective opinion of poster.
Location
Bradenton, Florida
Pros
  • Nice clean store
Cons
  • Covid disaster
Preferred solution
Let the company propose a solution

Covid vaccine sign up procedure

The lady I talked to was very nice. I asked about a couple signing up for the Covid vaccine at Publix/ was told you cant. Have to do it separately- not very easy for senior citizens. Other sign up sites let you sign up 3 people. Might want to rethink your policy. Thank you.

User's recommendation: Try a different site to sign up a couple for covid vaccines.

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ID
#2398377 Review #2398377 is a subjective opinion of poster.
Location
Tampa, Florida
I went into Publix Park West today. There were 2 people in there at 12:10 PM without Masks! It is your responsibility to protect the welfare of your customers by following the MP Town Ordnance below: "MOUNT PLEASANT, S.C. (WCBD) A mask ordinance in the Town of Mount...
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ID
#2397154 Review #2397154 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Stale hamburger buns

Publix brand hamburger buns are dry stale and crumbly with 9 days before expiration date. Something is off. Happened more than once.

User's recommendation: Use other brands.

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ID
#2360774 Review #2360774 is a subjective opinion of poster.
Location
Brunswick, Georgia
Pros
  • Nice clean store
  • Very clean store
Cons
  • Bread expires before date
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Tough and tasteless

every time my wife buys steaks at publix (barclay ave. IN SPRING HILL FL. they are tough and tasteless no matter how she cooks them. and believe me she is a great cook. it doesnt matter what cut of steak they are tough and tasteless. publix used have great steaks but that is past tense, also their chicken breasts are tough and tasteless as well (look up woody breast) some thing has changed in the quality of their meat.

User's recommendation: i'm going to try winn/ dixie and see if there is a difference.

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ID
#2325759 Review #2325759 is a subjective opinion of poster.
Location
Spring Hill, Florida
Pros
  • Close
Cons
  • Tough steak and chiken breast
  • Tough steak and chicken breast
Loss
$10
Preferred solution
sell meat that is'nt tough and tasteless - check your suppliers ask them why.
New Reviewer
Tuesday , September 8th, 2020 3:30p.m. - I brought one of your store brand drink and the top on the product looked like someone had tampered with it . Now Publix has an outstanding reputation with the general public at large and since this firm been in business for...
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ID
#2158790 Review #2158790 is a subjective opinion of poster.
Pros
  • Hugh variety of products
Cons
  • Staff have have hostile hidden agenda
Loss
$5
Preferred solution
Press Charges for conspiracy
New Reviewer

Complaint

The French bread at St James is consecutively smaller than the prima vista and saint Lucie west location. By at least 5 inches. Curious why such a big difference. Its a shame I have to travel further to get a decent loaf of bread. Other wise I have to buy 2 loaves when I shouldnt have to

User's recommendation: If you want a nice size loaf of bread go to a different store.

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ID
#2158778 Review #2158778 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida

Comment

What happened is I tried to e mail, text, or comment to publix, it took me so long my phone had to be plugged in to recharge. Regardless of your comment, complaint, or even praise don't waste your time trying

User's recommendation: If you have any comments, either positive or negative don't waste your time on line.

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ID
#2147626 Review #2147626 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida

Complaint

I was extremely upset when you did a "limited edition" on your Buckeyes and Fudge ice cream It was the best ice cream ever and now it is gone. Is there any possibility you will make it again as part of your regular selections?
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ID
#2143397 Review #2143397 is a subjective opinion of poster.
Location
Orlando, Florida
New Reviewer

COVID-19

On my visit to Publix today, many people were wearing masks on their chin, the store manager refused to do anything about it. I was at the following Publix: 1700 34th St N Saint Petersburg, FL 33713 I have enjoyed shopping at Publix Since I moved to Florida 7 years ago. However, after my Experience today I will not return. I will also spread the word that your store isn’t safe. With the rate of spread in Florida, you should be ashamed. Publix is a private business, you can enforce a strict mask rule.

User's recommendation: Publix is not a safe place to shop.

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1 comment
#1917785

I shopped at a publix in Fort Myers today that had removed the aisle directions. The aisles Were packed with people going both directions. I also feel Publix is now an unsafe shopping experience and will take my business elsewhere.

ID
#2135248 Review #2135248 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Service
Publix Customer Care
Preferred solution
Let the company propose a solution

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