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Don’t go to Publix pharmacy in Brunswick, Ga unless you’re desperate.

2.4
Details
in the 6 months I’ve been coming here I think they have gotten 3 prescription correct. We spend about $800.00 a month. They don’t fill the prescription until I come in even after I say I’ll pick it up in a couple hours. They are always out of the prescription and have to order it so I come in or call 2 days before and have to tell them to order it. Sometimes they order it but usually forget. They are rude and ignorant here. No one seems to care if my prescription runs out and I go without for 3 or 4 days. Please do something before I call a news station or BBB. Karen Dwyer
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1 comment
Machele
#1782383

Perhaps you are unaware, but there are many other pharmacies in your area to choose from. Continuing to go to the same inept pharmacy and then complaining abut it is rather concerning to us.

Review
#1716924 Review #1716924 is a subjective opinion of poster.
Service
Publix Prescription Refill
Reason of review
Order processing issue

Publix review: Not a PLEASURE!

1.8
Details
CASHIER BAGGING MY FOOD WAS SO ABSORBED BITING HER NAILS ..... GROSS. I KNOW HER, VERY NICE YOUNG LADY, BUT I TOLD HET TO STOP. BETWEEN THIS AND THE SMALL DOGS IN CARTS WITH THEIR DIRTY REAR ENDS TOUCHING MY FOOD ITEMS, I DISLIKE ANY SHOPPING TRIP.
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Review
#1709513 Review #1709513 is a subjective opinion of poster.
Service
Publix Cashier
Cons
  • Poor sanitary practice in stores
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • I m Paying Good Money For Food
1.9
Details
Almost every interaction with these pharmacies are a disaster. Being a diabetic, the consistency of my meds are critical. Continual incorrect information. Visits after confirmation of being in store and failing, waiting for deliveries and they don't happen and showing...
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Review
#1678321 Review #1678321 is a subjective opinion of poster.
Service
Publix Pharmacy Department
Pros
  • Friendly
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Publix review in Jacksonville East, Florida: Online deli order

1.7
Details
Four times I've ordered cheese and meat from a deli online and four times it was wrong. Either wrong amount or wrong thickness. The last one was a winner - half a pound of prosciutto sliced thin and separated. What did I get? A clump of meat impossibly to take apart. I'm praying 15 bucks a pound to make a sandwich and all I've got is ball of meat. Good job
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Review
#1660413 Review #1660413 is a subjective opinion of poster.
Cons
  • Close
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Publix in Altamonte springs

1.9
Details
Your prices are ridiculously too high. You have 2 locations across the street, both too high. I would love to grocery shop here and spend $100's if you come down off these prices . As CEO making millions you can afford to help this community better, we lost Safeway , your prices are ridiculously high. Listen and do something about it.
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Review
#1656056 Review #1656056 is a subjective opinion of poster.
2.0
Details
i have alot to say about publix, but ide like to read a few more reviews and im having the hardest time even finding them after i see the number of reviews.the publix ive had issues with is located in Hernando Fl and it runs the gambit of topics.. From not having...
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Review
#1653376 Review #1653376 is a subjective opinion of poster.
Service
Publix Manager
Pros
  • I like several thing that they have in the bakery
Cons
  • Service desk rude
  • Bogo item not their from start
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • publix personnel

Sad i know no publix only cares about money

1.6
Details
working for Publix I've been told more than once that I am non-essential personnel and that is true.
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Review
#1638982 Review #1638982 is a subjective opinion of poster.

Publix review: Never a "thank you"

2.0
Details
Regrettably, I need to go to Publix near my office to sometimes buy lunch. It's the Publix located at 9951 Miramar Parkway in Miramar. I know this particular Publix would never score well simply by looking at the employees and their tired faces. The point is that no matter which cashier rings me up, I never even get a "thank you". Actually, the male cashier from a couple of days ago, was singing/humming a song when I got in his lane, and never stopped signing to acknowledge or thank me. I guess the manager simply doesn't care which, of course, is passed on to the employees. Because of this, I'm looking for other stores to shop which will charge me less while treating me with a bit more courtesy.
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Review
#1625300 Review #1625300 is a subjective opinion of poster.
Service
Publix Cashier
Pros
  • Central location
Cons
  • Extremely low customer service
Reason of review
Poor customer service
Preferred solution
Train your employees and managers on how to treat customers.
2.1
Details
We just moved to FL and had the misfortune of picking Publix at the Parkland Commons as our first pharmacy. My husband has a complex spinal cord injury that requires several prescription medications, one of them being an opioid pain killer. It’s taking them WEEKS to...
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1 comment
Anonymous
#1715943

What is wrong with you not to go to another pharmacy right away?

Review
#1586293 Review #1586293 is a subjective opinion of poster.
Service
Publix Prescription Refill
Pros
  • Location
Cons
  • Purposefully delaying prescription refill
  • Labeling the customer
  • Lack of professionalism
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Parkland Publix
  • Parkland Commons

Contact Publix Customer Service

Website:
Mailing Address:
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

Publix Products and Services Reviews

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Publix review in Miami Beach, Florida: Refused to fill my prescription. Announced that it was a "controlled substance" loudly

1.8
Details
I've gotten prescriptions filled at this pharmacy before. Why the man refused to fill my prescribed pain medication and tried to shame me in front of other customers is beyond me.
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Review
#1566023 Review #1566023 is a subjective opinion of poster.
Service
Publix Customer Care
Cons
  • Pharmacy
  • Being treated like a criminal
Reason of review
Poor customer service
Preferred solution
I am going to shop at Winn Dixie