Broad street location

Trying to be nice,publix have rude people working there,back stabing.There nice in your face,I gave a lady a compliment and she told the manager that I was mean.never spending another dime there.

User's recommendation: Don,t talk to employes.

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ID
#3659843 Review #3659843 is a subjective opinion of poster.
Location
Henrico, Virginia

I was treated with no respect

I purchased flowers for a very special person on Christmas Eve. No complaints about the flowers. The way my order was handled was very unprofessional. Flowers were wrapped in a brown paper bag which was water soaked. When I complained to the manager, I was told he'd get flowers rewrapped. All they did was put my flowers in another brown paper bag. The way I was treated was disgusting, especially I have been a loyal Publix customer for years. This happened at Shops at Veranda. I was offered a refund. I wasn't looking for a refund. I was very mad at the way I was treated. I know you people don't care. So now you lost a customer, and I'll never do business with this Publix again.

User's recommendation: A little more customer respect.

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1 comment
#2108392

You were never loyal if you are allowing one bad experience deter you from returning. You were not mistreated.

They are not mind readers. They do not know how you wanted the flowers placed..

ID
#3197292 Review #3197292 is a subjective opinion of poster.
Location
Naples, Florida
New Reviewer

Complaint re: Grocery Pickup

This morning I placed a PICK-UP order from Publix, Cottonwood Corners, Dothan, AL for approximately $100 for pickup between 6 and 7 pm. At 3:45 AMANDA began started to input items into my INSTA-CART and by 3:57 she had SUBSTITUTED 5 grocery items already, to include a...
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ID
#3159402 Review #3159402 is a subjective opinion of poster.
Location
Dothan, Alabama
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Precooked butterball 10lb turkey dinner Nov 2021 Smelled,bad,

Ordered the precooked butterball turkey dinner, picked up Nov 24 2021, Thanksgiving day opened to heat up,turkey had aweful odor,heated,went to serve smelled and tasted bad. Could not eat. Marshmallow salad sour cream was yellow with curds,so we didn't have any dinner. Day after tried to make turkey soup,the stench was aweful,sell date was Nov 24. Publix ruined our Thanksgiving. Called told them I have to bring receipt and turkey in Tomorrow. Last week Johnsonville sausage links were brown, Hamburg smelled when we opened it,so disappointed . Kings lake publix Naples FL

User's recommendation: Don't buy meat there.

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ID
#3100209 Review #3100209 is a subjective opinion of poster.
Location
Naples, Florida
Pros
  • Close by
Cons
  • Bad food
Loss
$55
Preferred solution
Let the company propose a solution
New Reviewer

Unhappy with customer service

The deli dept. at Store # 1311 is the 2nd worst ever experienced. Not sure why I am complaining again. I complained before online about same store deli, but never received a message back. I think the best message I can convey is to not come back. There are other stores. This is my second issue in 1 year. They were glad to help me make a sub. Problem is that the remaining bread they had was being reserved for online orders. I had to suffice with wheat bread for an Italian sub. Best this is that they had a whole rack ready. I was told that in the future it is best to place the order online when I get to the store. Really? I will not come back to this location!

User's recommendation: Stay away from Publix's Deli located at 2201 N University Drive, Coral springs.

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1 comment
#2095714

"convey is to not come back." Great, you solved your problem. No One Cares if you return.

Take your first world bread problems and go somewhere else. The business will NOT fold without your lame sandwich order..

ID
#3017268 Review #3017268 is a subjective opinion of poster.
Location
Coral Springs, Florida
Cons
  • Poor customer service
Preferred solution
try to fix the deli for others.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They are doing nothing to help

ShockedSarcastici have been a shopper for over 20 years not anymore they had lately things on sale tried all week to get them no look then asked for rain check not given them out even they did not have these sale items in stock iam going to shop at aldis i have had it with publix no more the lady was really nasty with me when i asked for a rain check

User's recommendation: find another store to shop not a pleasure anymore.

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ID
#2994021 Review #2994021 is a subjective opinion of poster.
Location
Lakeland, Florida
Cons
  • Being treated like a criminal
  • Sarcastic asst mgr and poor display of products
  • Sake no pros
Preferred solution
Deliver product or service ordered

Publix half and half always tasted sour and my coffee noticed that.

One day I asked a worker at publix why their half and half always tasted sour. I said it's very noticeable in my coffee and she showed me the contents of what they added to their half and half. She even said by Land of Lakes brand and you will taste the difference.

User's recommendation: Read the contents on everything you buy.

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ID
#2967135 Review #2967135 is a subjective opinion of poster.
Location
New Smyrna Beach, Florida
New Reviewer

Your banana supplier is shipping deseased fruit These bananas have cigar end rot

Diseased Your fruit is rotten and diseased with cigar end rot I have to write more words to say dont eat diseased food like the *** they sell in Publix not sorry you made me add more its called cigar end rot and is a common disease amount bananas and growing more popular In Their stores

User's recommendation: Caution to buyer know your food and Publix needs a better supplier with less deseased.

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ID
#2948219 Review #2948219 is a subjective opinion of poster.
Pros
  • Quality used to be good no more
Cons
  • Not a trusting source any more
  • Prices high
  • Bare shelves
Loss
$999999
Preferred solution
Better more Intelligent buyers for Publix so they stop buying diseased garbage to feed us

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Tired of being ripped off!

Over the last few months the produce at Publix is horrible! It appears fresh vegetables and fruit is frozen. I've had lettuce go bad in a day, strawberries and black berries moldy. Not to mention, little to no taste. I'm out! Done with throwing my money away!

User's recommendation: Don't buy produce!

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ID
#2848645 Review #2848645 is a subjective opinion of poster.
Location
Palm Harbor, Florida
Pros
  • Convenience
Cons
  • Produce awful
  • Prices high
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

Price!!!

Update by user Jul 15, 2021

Publix has never contacted me back. Not one word.

No letter nothing!!! I would say that they don't care at all!!!!

Original review posted by user Jun 15, 2021
I went into Publix today looking for bell peppers. I found what I was looking for. I purchased individual red peppers, 3 individual, orange peppers, and 3 individual yellow peppers. I went to the cashier and the total for 9 peppers was basically $20, $19.83!!!!!!! These better be the best peppers in the world for that price!!!! Earlier I was at Walmart. I purchased a family pack of 9 large chicken breasts, 3 large yellow onions, and 3 baking potatoes. it came to a total of $16.43!!!!! When has vegetables cost more than meat???? at Publix it does!!!! Do not go to Publix for your fresh produce needs they will rip you off in price!!!! Go to a fresh market or any place else but do not go to Publix!!!! These must have gold in them!!!! onions,i

User's recommendation: Do not shop at Publix for fresh veggies, you will get ripped off!!!!

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2 comments
#2028182

Why did you pay ? Excuse me please take the peppers off my bill. Loser

#2028467
@PissedConsumer2028182

Because they were the only one who had them. By the way I will pray for you because you are the loser for not having Christ!!!

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ID
#2611539 Review #2611539 is a subjective opinion of poster.
Location
Hudson, Florida
Pros
  • Friendly
Cons
  • Way too expensive
Loss
$10
Preferred solution
Price reduction

Horrible customer service

Seafood counter no one attending, did not purchase any though was one of the reasons I stopped at the Sunrise West on Commercial Blvd location. Also computer not priced as posted in produce display. Good luck, employees in that store have attitudes, who the *** do you have running the store.
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1 comment
#1994037

Publix sells computers???

ID
#2454956 Review #2454956 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

Rude cashier Rosa Sea Ranch Stores

It was NOT a pleasure. Went out of her way to try to embarrass me for returning a bad produce. Store is Lauderdale by the Sea. Sea Ranch Lakes.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Do not bother making returns. Just shop somewhere else.

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ID
#2395616 Review #2395616 is a subjective opinion of poster.
Location
Miami, Florida

Horrible boss

Im a former employee at Publix at 11200 Tamiami Trail E Unit 2200 Naples, FL 34113 United States. I would like to complain about the manager in charge at Customer service she would talk crap about employees to their coworkers she told one of my employees she would never *** put me to be a cashier cause she doesnt like me quoted from what she said she also mention that she doesnt promote people she doesnt like which is unfair to others who can do great things! She isnt a great boss her name is Victoria Esquivel I hope you see this and something can be done about her there is so much more she has done and opportunities she has took from people and I was literally force to quit cause of the way I got treated. Publix is a great place to work at just not the right people in charge.

User's recommendation: They treat customers great but employees horrible we aren’t slaves!

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4 comments
#2032887

The funny thing is by posting this you are talking crap about your boss. Most likely you were not promoted because you did not earn one.

#2032862

Absolutely AMEN

#1969845

I like how you are claiming the manager talks crap about employees yet you are talking crap about him. Sounds to me like you are not a great employee. Grow up, Complaining about her online is not mature.

#2032888
@Akiva Bzk

You could not have said it better. Also maybe the reason she did not get a promotion was because they are not a team player and like to bash others?

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ID
#2366012 Review #2366012 is a subjective opinion of poster.
Location
Monroe, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Friendliness

I'm a regular customer I shop here probably 7 days a week I came in for holiday items from the time i stepped in the door not one Hello,Hi, welcome or nothing i think lots of people are stressed due to covid-19 no one is friendly anymore at this airport rd. store in punta gorda Ive had several bad experiences here but it's fine it teaches me a lot how not to treat people! i LOVE people at my work place and treat them well HAPPY HOLIDAYS!!!

User's recommendation: be kind.

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1 comment
#1966751

Wall of text I cannot understand

ID
#2352687 Review #2352687 is a subjective opinion of poster.
Preferred solution
nothing in return

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Thanksgiving Dinner

Publix - Thanksgiving Dinner
Publix - Thanksgiving Dinner
Publix - Thanksgiving Dinner
Publix - Thanksgiving Dinner
We ordered a Thanksgiving Turkey Dinner to be picked up the Wednesday morning before Thanksgiving. This was to be a turkey, stuffing, mashed potatoes, marshmallow delight and a cranberry-orange relish. This was a nearly $40 price. The morning when we went to pick it up, my husband took forever to come back to the car as our daughter and I waited for him. What we got was DELI turkey meat as they CLAIMED they didn't have enough turkeys! We got green bean casserole as they CLAIMED they didn't have enough of the marshmallow delight. It was a TAKE it or LEAVE it attitude. We ALREADY paid. Then the people even forgot to give us the huge platter container of mashed potatoes. They made my husband wait AGAIN so they could give us the mashed potatoes. They BLAMED it all on Covid-19 saying that the turkeys they got were too small. No discount, no response to the complaint, nothing. This was our first time ever ordering a turkey dinner and it is most definitely the last time we ever trust Publix with that type of thing. A lot of upset elderly people expecting turkey, we felt bad even though we did nothing wrong.

User's recommendation: Don't pay ahead, examine everything and request them to write out the changes.

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ID
#2339083 Review #2339083 is a subjective opinion of poster.
Location
Live Oak, Florida
Loss
$36
Preferred solution
Price reduction

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