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New Reviewer

Unlawful termination

My spouse , Cavin Dennis was terminated tonight from publix warehouse, Fresh Kitchen, on new tampa highway in Lakeland, Florida. He recently had covid and was sick in bed. he took a covid test right away and sure enough it was positive. he called THREE times ,...
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1 comment
#2247790

What did his doctor notes/test say? Two weeks is a long time to claim Covid positive.

ID
#3785546 Review #3785546 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Justice for the unlawful termination my spouse experienced

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New Reviewer

The Deli employee at Publix in Windermere/FL Precious Rivers always mistreats customers, especially immigrants, and she depends on customers being treated well to keep coming back to Publix. tries to

The Deli employee at Publix in Windermere/FL Precious Rivers always mistreats customers, especially immigrants, and she depends on customers being treated well to keep coming back to Publix. tries to pass himself off as a general manager to intimidate immigrants. I don't recommend anyone going to Publix in Windermere or wherever that person is working.

User's recommendation: Never.

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ID
#3319514 Review #3319514 is a subjective opinion of poster.
Location
Windermere, Florida
Preferred solution
Apology
New Reviewer

Buy 1 Get 1 product scams

It absolutely NEVER FAILS that each time Publix runs their by one get one sale, they use it to flim-flam and scam customers. I have search all of their local stores and none on them carry the item the sale claims to be for: 1. I purchased Planters 'whole' Cashews - 8.5...
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1 comment
#2220803

My Goodness!

ID
#3094408 Review #3094408 is a subjective opinion of poster.
Location
Tucker, Georgia
Cons
  • Ill-mannered employees on the face of this earth
  • Some of the rudest
Loss
$8
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Your racist employees at Winder Barrow Georgia

I would like to express I'm feeling about something that happen in the Publix locate in Winder, Georgia. I am a retired peace officer and army, now living in Florida. Furthermore, I rented my house in Georgia to my oldest daughter, Chelsea Zahir Rosado. My daughter is...
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1 comment
#2055024

Im sure your daughter was no angle. Good for the store for banning her. Lesson learned

ID
#2822241 Review #2822241 is a subjective opinion of poster.
Location
Bethlehem, Georgia
Service
Publix Customer Care
Cons
  • Too bad they hire racist employees
Loss
$300
Preferred solution
Apology
New Reviewer

Racial profiling

I need to receive some money so called Western Union I told them I had no idea if I had another option they told me I needed security question and answer first confirmation code after it was set up I went to the Publixs on Sheridan st Hollywood go Which they said I...
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2 comments
#2038376

Wall of text I Cannot understand

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ID
#2693487 Review #2693487 is a subjective opinion of poster.
Location
Hallandale Beach, Florida
Pros
  • Very clean very nice people very fresh products
Cons
  • Too many people prices are high
Loss
$5000
Preferred solution
Let the company propose a solution

Report a visit

Cashier(Lynn) very racist she only says hi or hello to her white customers visited on 6/28/21 I've had an issue with her before I still said thank You she did not respond.
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ID
#2641407 Review #2641407 is a subjective opinion of poster.
New Reviewer

Just purchased a sandwich from Publix, went home and noticed the the sandwich was soggy and wet from not so fresh vegetables and try to return could not find the receipt went to customer service store

Just purchased a sandwich from Publix, went home and noticed the the sandwich was soggy and wet from not so fresh vegetables and try to return could not find the receipt went to customer service store
Manger and two other employees said that if I didnt make the receipt I could not get another made same employees saw me by the sandwich early so the manger store and employees through my sandwich in the trash. Really bad service store manager was rude and all most had some racist attitude and tone. Publix was located downtown Orlando June 24, 2021. Time of hr 8:00 pm eastern. Mind I shop at the Publix 3 times a week. Ashamed and embarrassing. I payed $6.99

User's recommendation: Please stay away from customer service.

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ID
#2633285 Review #2633285 is a subjective opinion of poster.
Pros
  • Next to my condo
Cons
  • Bad management
Loss
$7
Preferred solution
My sandwich that I payed replaced

Self check out

Why would anybody pay high prices at Publix and then have to checkout your own groceries and bag them and take them out to car. Publix use to be a good store. Not anymore. Meat department is awful. You need a saw to cut the meat. We need a new grocery chain in Lakeland.
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1 comment
#2013791

Go elsewhere.. Problem solved. You don't need to make a production out of it.

ID
#2555221 Review #2555221 is a subjective opinion of poster.
New Reviewer

Abuse

I contacted corporate due to the behavior of harassment of Publix employee which done in front of the manager and then corporate referred the problem back to the same manager who allowed the poor behavior. I will be contacting an attorney

User's recommendation: Do not shop with Publix.

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ID
#2541426 Review #2541426 is a subjective opinion of poster.
Loss
$600
Preferred solution
Fire the manager and employee
New Reviewer

Received rude poor service

Cashier was very rude in the manner she was speaking to myself as a frequent customer I was surprised that this is allowed from this company she needs further training plus manners in regards to customer service there was no need for the manner she spoke to me.
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ID
#2533943 Review #2533943 is a subjective opinion of poster.
Location
Cape Coral, Florida
Preferred solution
Disciplinary action to avoid other customers being mistreated in the manner I was.

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Verified Reviewer
New Reviewer

Pharmacy price 2x higher than other good Rx price — won’t honor

Publix - Pharmacy price 2x higher than other good Rx price — won’t honor
Publix pharmacy price for a generic pill (levothyroxine) is twice as high as other pharmacies on Goodrx. ($31.87 vs. $13.30) When I showed the printout to the pharmacy employee and asked if she would match the other pharmacys price, she said no. I understand that pharmacies pricing varies, but this is gouging. We have been a long term customer with a lot of prescriptions, but I am now going to transfer all my prescriptions to another pharmacy.

User's recommendation: Always check other pharmacies’ pricing.

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2 comments
#2058650

phamracies use DIFFERENT manufactures, meaning DIFFERENT costs.. And yes there are CRAP drugs out there, turst me...

You get what you pay for!

thats the price differnece... As you will see ALWAYS Walgreens will be the highest, they use quality generic brands...

#2009774

They won’t miss you

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ID
#2515993 Review #2515993 is a subjective opinion of poster.
Location
Boca Raton, Florida
Service
Publix Pharmacy Department
Preferred solution
Price reduction
New Reviewer

CAKE ORDER NOT RIGHT

I PLACED AN ORDER FOR A CAKE LAST WEEK TO BE PICKED UP BY MY BROTHER ON SATURDAY FOR OUR EVENT. I HAVE THE RECEIPT FOR IT AND I ORDERED A HALF SHEET CAKE, BUTTERCREAM, HALF RED VELVET AND HALF VANILLA. WELL WHEN WE GOT TO THE EVENT SATURDAY EVENING AND BEGIN EATING THE CAKE...REALIZED THE TOPPING WAS WHIPPED. I CALLED THE STORE THIS MORNING TO LET THEM KNOW AND SPOKE WITH A LADY IN BAKERY NAMED MICHELLE WHICH HAS VERY POOR CUSTOMER SERVICE. I TOLD HER WHAT HAPPENED AND SHE BASICALLY SAID TO ME THAT I GOT THE RIGHT CAKE, THE TOPPING WAS BUTTERCREAM WHICH I SAID TO HER SO YOU ARE CALLING ME A LIE. THEN SHE GOES ON AND SAY SHE WASN'T, SO SHE ASKED WHAT DID I WANT HER TO DO...I SAID I DON'T KNOW WHAT DO YA'LL DO IF A CUSTOMER IS NOT SATISFIED WITH THE SERVICE THEY PAID FOR. THEN SHE ASKED IF I WANTED ANOTHER CAKE WHICH I TOLD HER THE EVENT IS OVER, I DONT NEED ANOTHER CAKE. SHE COULDN'T TELL ME WHAT YOUR COMPANY DOES IN THIS CASE AND AFTER CONTINUING TO GO BACK AND FORTH WITH HER, I ASKED HER FOR CORPORATE NUMBER AND SHE SAID SHE DIDN'T KNOW SO I TOLD HER I'LL FIND DON'T WORRY ABOUT IT AND HUNG UP. I DO RETAIL PART TIME AND I KNOW THE CUSTOMER IS ALWAYS RIGHT AND WE HAVE TO DO EVERYTHING TO SATISFY THE CUSTOMER AND FOR REP OF YOUR COMPANY TO TELL ME WHAT I GOT WHEN I'M TELLING HER THAT IT WASN'T AND EVERONE AT THE EVENT WAS SAYING THE SAME ABOUT THE TOPPING, SHE BASICALLY CALLED ME A LIE. THIS IS MY THIRD TIME WITH ISSUES IN YOUR STORE,ONE WAS A FEW YEARS AGO DEALING WITH RACISM SO I KNOW I WILL NOT BE PATRONIZING YOUR STORE BECAUSE I'M NOT A SATISFIED CUSTOMER. PUBLIX BAKERY#1238...THE SPECIAL ORDER NUMBER IS 146305, PAID 44.99 PLUS TAX...I HAD TO GIVE THEM RECEIPT BECAUSE I WASN'T PICKING IT UP SO DON'T KNOW WHAT IT WAS WITH TAX. I DO HAVE PHOTOS IN MY PHONE IF SOMEONE WANTS ME TO TEXT IT TO THEM.

User's recommendation: I DON'T HAVE ANY FOR THIS STORE BECAUSE I'M DONE WITH IT. SO FOR ME, I WOULD SUGGEST NOT GOING HERE.

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ID
#2450346 Review #2450346 is a subjective opinion of poster.
Location
Smyrna, Tennessee
Loss
$49
Preferred solution
Let the company propose a solution
New Reviewer

Overpriced

You are more expensive than other grocery stores example, Traders Joes . In addition, the produce area is not kept clean a lot of products don't look fresh!
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ID
#2421150 Review #2421150 is a subjective opinion of poster.
Product
Publix Facility
Preferred solution
Let the company propose a solution

Horrified that your MS. fancelli a Publix heiress would fund an insurrection on the Capitol of the USA to help Treason our Trump over throw our government

How is it that a Publix heiress who made billions of dollars off the democracy of America pay to have an autocratic dictator. Trump overthrow our government. SHAME SHAME SHAME ON HER. I spend a lot of money in Publix and have been for decades but will not do so anymore. I will find other grocery stores to buy my groceries. I am disgusted and horrified by Ms. Fancelli's actions.
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1 comment
#2032856

Are you really surprised????? You shouldn't be.

They are stout republicans. Anything else is a moot point

ID
#2413807 Review #2413807 is a subjective opinion of poster.
Cons
  • Publux heiress paying to overthrow the us government
New Reviewer

Bad customer service

As usual the store #361 have been very unpleasant to shop..as many times I have problems with the service and I did complaint about it but the situation still same have not changed and it getting out of hands some time...whether short of staffs or the employees are...
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1 comment
#1981431

Shop elsewhere if its that stressful

ID
#2411807 Review #2411807 is a subjective opinion of poster.
Location
Bee Ridge, Florida
Preferred solution
Let the company propose a solution

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