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Horrible online shopping | Publix review from Naples, Florida

1.0
Details
Ordered BOGO wine...only 1 bottle delivered. Yet, the BOGO All detergent was. What happened to that bottle? Ginger ale also not delivered. Instacart was NO HELP at all. Said they will refund ginger ale but not the missing bottle of wine. Instacart supervisor was awful and berated me in the process.
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Review
#1768303 Review #1768303 is a subjective opinion of poster.
Service
Publix Customer Care
Pros
  • Great sales and bogo items
  • Clean stores
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund
Tags
  • instacart ripoff

Be Careful | Publix review

1.0
Details
Bought a rotisserie chicken, got all the way, cut it open, about served it to my kids. When blood came out the bottom. Scary!!! It look done on the outside if I hadn't of checked it my kids could of been deathly ill. Manager just refunded me. I wanted to hear that they would pull the chicken off the shelf and make sure no one else got sick, but they never said that.
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Review
#1759546 Review #1759546 is a subjective opinion of poster.
Product
Publix Rotisserie Chicken
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Poor Manager
1.2
Details
As a manufacturers representative with more than 20 years of service, I visit Publix and other grocery stores, in a large territory, as part of my job. All stores, it seems, have their occasional issues. Publix on the other hand has ever increasingly larger systemic...
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Review
#1732348 Review #1732348 is a subjective opinion of poster.
Reason of review
Poor customer service

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Verified Reviewer

Worst experience at Publix: I do realize that it is after Thanksgiving but Publix in 1st villages was aweful today!! Not enough cashier's only 2 were operating lines backed up! A lot shelves bare .

1.0
Details
it was not enough cashiers. shelves were empty bread over $3. Love Publix but not this time!!!!!
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Review
#1723104 Review #1723104 is a subjective opinion of poster.
Pros
  • Prescription s
Cons
  • Extremely high prices
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I worked for Publix for almost two years. We recently had management change in the store and he is a piece of *** He discriminates certain kinds of people (people with a disability and MILITARY.) We had a guy who was in military training and he wanted to move up to...
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Review
#1708349 Review #1708349 is a subjective opinion of poster.
Reason of review
Poor customer service

COMPLAIN. | Publix review

1.0
Details
The stores lack of compliance to Federal Law prohibiting any pet, SVC. or not in carts. Customer SVC Says, they can't approach customers and displease them. Store mngr. says they do approach them, and sanatize the cart. Then why is LIZARD and small DOGS still VISABLE in carts, weekly?????
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Review
#1707661 Review #1707661 is a subjective opinion of poster.
Pros
  • Central location
Cons
  • Dogs in the store
Reason of review
Safety
Loss
$5
Preferred solution
Adhere to the law, and display a sign
Tags
  • Public Food Safety
1.0
Details
Me and my 6 yr old daughter were walking out of the store as one of the cashiers ran after us (not the one that rang us up), grabbed the game out of my daughter’s hands and stated “Did you pay for this game? They’re saying you didn’t pay for it!!!” I asked my daughter...
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Review
#1654275 Review #1654275 is a subjective opinion of poster.
Service
Publix Cashier
Pros
  • Shorter lines
Reason of review
Poor customer service
Loss
$10
Preferred solution
Deliver product or service ordered
Tags
  • publix customer service
  • disrespectful publix staff
  • Publix Manager

Publix's new way of doing things sucks!!

1.0
Details
Well, I used work for Publix back in the 1990's before the old man, George Jenkins died, and it was way better and so we're the raises and the inventory bonuses that part timers and fulltimers would get every 6 months if the store did well!! Now, ever sense thenoldan died and there is a new CEO of the company everything has changed for the worse, including the Publix store associate ability to get full-time status in a timely manner as well as the ability to transfer to another store in order to avoid a bad store manager or store management team!! Plus, this new ratio of fulltimers to part timers that each store is allowed to have on their payroll sucks as well!! Yep, they really have screwed their store associates!!
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#1653888 Review #1653888 is a subjective opinion of poster.

Milk prices rediculous | Publix review from Bradenton, Florida

1.0
Details
4.05 a gallon at store in Bradenton and the milk tastes watered down.horrible cheaper almost anywhere
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Review
#1652044 Review #1652044 is a subjective opinion of poster.
Pros
  • Bogo offers
Cons
  • Milk price and quality
Reason of review
Pricing issue
Loss
$4
Preferred solution
Full refund
Tags
  • hard earned money

Contact Publix Customer Service

Website:
Mailing Address:
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

Publix Products and Services Reviews

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1.0
Details
it started with Meekum Hobbs being called to the register about my $3 off coupon for Dixie plates and it later involved the crazy manager Daniel Lusby and a lady named Molly Berryman of which I don’t know who was the dumbest concerning my coupons!! Molly was going to...
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Review
#1644464 Review #1644464 is a subjective opinion of poster.
Pros
  • Great sales and bogo items
  • I usually love publix
  • Best deal
Cons
  • Worst customer service
  • Extremely low customer service
Reason of review
Poor customer service
Loss
$15
Preferred solution
I want to use my coupons
Tags
  • COUPONS SHOULD BE HONORED