Publix Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Most Helpful
I work at Publix also and I'm on a Workers Comp case and they treat me like dirt. They give me less and less hours trying to force me to quit so I will settle the case. They are literally a billion dollar a year business and they want me to settle a back injury that I...
View full review
Review
Me and my 6 yr old daughter were walking out of the store as one of the cashiers ran after us (not the one that rang us up), grabbed the game out of my daughter’s hands and stated “Did you pay for this game? They’re saying you didn’t pay for it!!!” I asked my daughter...
View full review
Review
Service
Pros
- Shorter lines
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
Publix in Bradenton, Florida - Milk prices rediculous
4.05 a gallon at store in Bradenton and the milk tastes watered down.horrible cheaper almost anywhere
Review
Pros
- Bogo offers
Cons
- Milk price and quality
Reason of review
Pricing issue
Loss
$4
Preferred solution
Full refund
Tags
it started with Meekum Hobbs being called to the register about my $3 off coupon for Dixie plates and it later involved the crazy manager Daniel Lusby and a lady named Molly Berryman of which I don’t know who was the dumbest concerning my coupons!! Molly was going to...
View full review
Review
Pros
- Best deal
- Great sales and bogo items
- I usually love publix
Cons
- Worst customer service
- Extremely low customer service
Reason of review
Poor customer service
Loss
$15
Preferred solution
I want to use my coupons
Tags
I was at Publix with a $3 off Dixie plates yesterday and they gave me gel said coupon wasn’t valid that coupons suck I asked so why you advertise bogo and coupons if you are not going to honor them the manager Daniel Lusby was super rude walked off made negative...
View full review
Review
Sad i know no publix only cares about money
working for Publix I've been told more than once that I am non-essential personnel and that is true.
Review
Publix - Fried Chicken SOUR!
This is the second time I’ve taken back Publix fried chicken . It was AWFUL! First time chicken was so so salty , second time , chicken tasted sour ! I was issued a refund both times. I will NEVER buy friend chicken from Publix again. Publix has gone down hill! Their bakery is even worse . Get it together Publix ! For a store so expensive and overrated ! No more!
Review
Product
Reason of review
Bad quality
Anna has worked in the deli for 18 years at 242 and needs light work. Shame on this store manager to only help the Jamaican people. Someone in Corp. has to look into this store. 242
View full review
1 comment
This kind of treatment is common at publix if a manager does not like someone, then they will not do anything to help, Publix is not the company they try to present themselves as
Review
Publix - Never a "thank you"
Regrettably, I need to go to Publix near my office to sometimes buy lunch. It's the Publix located at 9951 Miramar Parkway in Miramar. I know this particular Publix would never score well simply by looking at the employees and their tired faces. The point is that no matter which cashier rings me up, I never even get a "thank you". Actually, the male cashier from a couple of days ago, was singing/humming a song when I got in his lane, and never stopped signing to acknowledge or thank me. I guess the manager simply doesn't care which, of course, is passed on to the employees. Because of this, I'm looking for other stores to shop which will charge me less while treating me with a bit more courtesy.
Review
Service
Pros
- Central location
Cons
- Extremely low customer service
Reason of review
Poor customer service
Preferred solution
Train your employees and managers on how to treat customers.
Publix in New Port Richey, Florida - Instacart
I wish Publix would not use Instacart on curbside pickup, used to be no charge, Instacart inflated prices are ridiculous, love Publix but Walmart gets my business as I am handicapped and on social security, Way to go Publix, sorry i can't afford you anymore, Instacart and Shipt, should have flat rate prices, not jack up prices, can't even get store receipt
Review
Pros
- I usually love publix
Cons
- Management personnel
Reason of review
Pricing issue
First of all I would like to say that this complaint is not about one isolated incidence but 45 years of watching Publix go downhill. Where I grew up Publix was the only place to shop and considered to be one of the best places to work. Now I am sure that was when...
View full review
Review
Cons
- Too many to list
Reason of review
Poor customer service
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
I’m guessing you barely graduated high school. You fake a “back injury” lol and decide to cash in?
It doesn’t work that way Jamal or Shanequa or whoever you are. Publix isn’t in business to support dead beats.