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Most Helpful
1.0
Details
I work at Publix also and I'm on a Workers Comp case and they treat me like dirt. They give me less and less hours trying to force me to quit so I will settle the case. They are literally a billion dollar a year business and they want me to settle a back injury that I...
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4 comments
Anonymous
#1745375

I’m guessing you barely graduated high school. You fake a “back injury” lol and decide to cash in?

It doesn’t work that way Jamal or Shanequa or whoever you are. Publix isn’t in business to support dead beats.

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Review
#671260 Review #671260 is a subjective opinion of poster.
1.0
Details
Me and my 6 yr old daughter were walking out of the store as one of the cashiers ran after us (not the one that rang us up), grabbed the game out of my daughter’s hands and stated “Did you pay for this game? They’re saying you didn’t pay for it!!!” I asked my daughter...
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Review
#1654275 Review #1654275 is a subjective opinion of poster.
Pros
  • Shorter lines
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • publix customer service
  • disrespectful publix staff
  • Publix Manager

Publix in Bradenton, Florida - Milk prices rediculous

1.0
Details
4.05 a gallon at store in Bradenton and the milk tastes watered down.horrible cheaper almost anywhere
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Review
#1652044 Review #1652044 is a subjective opinion of poster.
Pros
  • Bogo offers
Cons
  • Milk price and quality
Reason of review
Pricing issue
Loss
$4
Preferred solution
Full refund
Tags
  • hard earned money
1.0
Details
it started with Meekum Hobbs being called to the register about my $3 off coupon for Dixie plates and it later involved the crazy manager Daniel Lusby and a lady named Molly Berryman of which I don’t know who was the dumbest concerning my coupons!! Molly was going to...
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Review
#1644464 Review #1644464 is a subjective opinion of poster.
Pros
  • Best deal
  • Great sales and bogo items
  • I usually love publix
Cons
  • Worst customer service
  • Extremely low customer service
Reason of review
Poor customer service
Loss
$15
Preferred solution
I want to use my coupons
Tags
  • COUPONS SHOULD BE HONORED
4.0
Details
I was at Publix with a $3 off Dixie plates yesterday and they gave me gel said coupon wasn’t valid that coupons suck I asked so why you advertise bogo and coupons if you are not going to honor them the manager Daniel Lusby was super rude walked off made negative...
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Review
#1644435 Review #1644435 is a subjective opinion of poster.

Sad i know no publix only cares about money

1.6
Details
working for Publix I've been told more than once that I am non-essential personnel and that is true.
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Review
#1638982 Review #1638982 is a subjective opinion of poster.

Publix - Fried Chicken SOUR!

1.0
Details
This is the second time I’ve taken back Publix fried chicken . It was AWFUL! First time chicken was so so salty , second time , chicken tasted sour ! I was issued a refund both times. I will NEVER buy friend chicken from Publix again. Publix has gone down hill! Their bakery is even worse . Get it together Publix ! For a store so expensive and overrated ! No more!
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Review
#1631250 Review #1631250 is a subjective opinion of poster.
Reason of review
Bad quality
Anna has worked in the deli for 18 years at 242 and needs light work. Shame on this store manager to only help the Jamaican people. Someone in Corp. has to look into this store. 242
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1 comment
Anonymous
#1735900

This kind of treatment is common at publix if a manager does not like someone, then they will not do anything to help, Publix is not the company they try to present themselves as

Review
#1629845 Review #1629845 is a subjective opinion of poster.

Publix - Never a "thank you"

2.0
Details
Regrettably, I need to go to Publix near my office to sometimes buy lunch. It's the Publix located at 9951 Miramar Parkway in Miramar. I know this particular Publix would never score well simply by looking at the employees and their tired faces. The point is that no matter which cashier rings me up, I never even get a "thank you". Actually, the male cashier from a couple of days ago, was singing/humming a song when I got in his lane, and never stopped signing to acknowledge or thank me. I guess the manager simply doesn't care which, of course, is passed on to the employees. Because of this, I'm looking for other stores to shop which will charge me less while treating me with a bit more courtesy.
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Review
#1625300 Review #1625300 is a subjective opinion of poster.
Pros
  • Central location
Cons
  • Extremely low customer service
Reason of review
Poor customer service
Preferred solution
Train your employees and managers on how to treat customers.

Publix in New Port Richey, Florida - Instacart

I wish Publix would not use Instacart on curbside pickup, used to be no charge, Instacart inflated prices are ridiculous, love Publix but Walmart gets my business as I am handicapped and on social security, Way to go Publix, sorry i can't afford you anymore, Instacart and Shipt, should have flat rate prices, not jack up prices, can't even get store receipt
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Review
#1625223 Review #1625223 is a subjective opinion of poster.
Pros
  • I usually love publix
Cons
  • Management personnel
Reason of review
Pricing issue

Contact Publix Customer Service

Mailing Address:
Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts
1.0
Details
First of all I would like to say that this complaint is not about one isolated incidence but 45 years of watching Publix go downhill. Where I grew up Publix was the only place to shop and considered to be one of the best places to work. Now I am sure that was when...
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Review
#1623242 Review #1623242 is a subjective opinion of poster.
Cons
  • Too many to list
Reason of review
Poor customer service