Publix Reviews

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For the past 3 weeks I have been on your website trying to get my father an appointment for the covid19 vaccine as he is 78 years old! 2 weeks ago I was able to get in and on the 3rd step it kicked me out and I was unble to finish!! Today Once again I was able to get...
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2 comments
#1979910

No one cares to read this long speech.

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ID
#2406434 Review #2406434 is a subjective opinion of poster.
Location
Bayonet Point, Florida
Pros
  • Large and has so much to offer
Cons
  • Website for covid 19 vaccine appointments
  • Some policies
Preferred solution
Send my Father his confirmation email to get the vivid 19 vaccine. His email is jdeleay@tampabay.rr.com
Most helpful review
I work at Publix also and I'm on a Workers Comp case and they treat me like dirt. They give me less and less hours trying to force me to quit so I will settle the case. They are literally a billion dollar a year business and they want me to settle a back injury that I...
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6 comments
#1820315

Most Public employees are very respectful. But there seems to be one or two that like to make comments at some places.

Where I live it is interesting. There are several different economic neighborhoods. The Publix stores I use are in most of them.

The higher priced neighborhood with two stores and the lowest priced neighborhood with a store seems to have the arrogant ones. Usually a comment when walking away.

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ID
#671260 Review #671260 is a subjective opinion of poster.

Complaints

3. Do not carry German bologna - have to go elsewhere 2i like kuakuana tub cheese but all you stock is one with wine! ? 1 I love German bologna. but you do not have it so I have to go elsewhere

User's recommendation: Go elsewhere.

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1 comment
#2038351

Do you want them to carry Thomy mayonnaise too? Geh nach deutschland

ID
#2707225 Review #2707225 is a subjective opinion of poster.
Location
Pompano Beach, Florida
New Reviewer
I need to receive some money so called Western Union I told them I had no idea if I had another option they told me I needed security question and answer first confirmation code after it was set up I went to the Publixs on Sheridan st Hollywood go Which they said I...
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1 comment
#2036476

Race card declined. Western Union and vendors that use them are VERY particular about procedures due to scammers.

ID
#2693487 Review #2693487 is a subjective opinion of poster.
Location
Hallandale Beach, Florida
Pros
  • Very clean very nice people very fresh products
Cons
  • Too many people prices are high
Loss
$5000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Elimination of cashiers

Publix used to be known for great customer service. Now they are becoming like Wal-Mart eliminating cashiers and forcing customers to scan, ring up and pack their own bags. This slows up service, turns customers into cashiers and greedily eliminates jobs. Very disappointing!!!

User's recommendation: Might as well ship at Wal-Mart, at least their prices are cheaper!

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ID
#2687101 Review #2687101 is a subjective opinion of poster.
Location
Pensacola, Florida
Pros
  • Negative business practices
Preferred solution
Apology
New Reviewer
Original review updated by user Jul 13, 2021
I complained to corporate & talked to the regional manager about getting too many ends from the deli. Since then, I have had plenty of problems with Publix deli. Now I have been using Instacart for awhile, & whenever I have an issue with my deli order, I get...
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ID
#2680347 Review #2680347 is a subjective opinion of poster.
Location
New Port Richey, Florida
Pros
  • Quality products
Cons
  • Deli service
Preferred solution
Let the company propose a solution
New Reviewer

Humiliated because of Certegy and I have been a very happy Publix shopper for years.

After years of wonderful service, I was declined at checkout because of Certegy. I had changed to Launch and had a low number check. $207.00 worth of groceries in my cart and Publix acted on info from Certegy. Humiliated beyond words. The line in my aisle was getting longer and longer. I had thousands of dollars in the bank. I havent been back to Publix, which I love, since that happened. Most people have no clue about Certegy and I barely even heard the word but I have since researched them.

User's recommendation: Take cash because Certegy controls if your card will be taken. Never use a low number check which was my mistake. Had I not loved all the cashiers at Publix, I would have left everything for them to put up.

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ID
#2667470 Review #2667470 is a subjective opinion of poster.
Preferred solution
Apology to my husband and I, but that won’t remove the humiliation I experienced when I was there. I had $200 in cash and gave the cashier the cash. So, they only had to remove a few items. I was mortified.
New Reviewer

Weird experience today

Today I returned some produce that I believe caused me to break out in hives after eating it. One of the women behind the desk proceeded to tell me that when people get old they become allergic to all sorts of things. Way to go, Publix...B

User's recommendation: Be polite and exercise proper boundaries with customers.

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1 comment
#2033922

Well, it's true. Only an OLD fool would think they can return produce.. Idiot....

ID
#2661331 Review #2661331 is a subjective opinion of poster.
Location
Jacksonville, Florida

Report a visit

Cashier(Lynn) very racist she only says hi or hello to her white customers visited on 6/28/21 I've had an issue with her before I still said thank You she did not respond.
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ID
#2641407 Review #2641407 is a subjective opinion of poster.
New Reviewer

Just purchased a sandwich from Publix, went home and noticed the the sandwich was soggy and wet from not so fresh vegetables and try to return could not find the receipt went to customer service store

Just purchased a sandwich from Publix, went home and noticed the the sandwich was soggy and wet from not so fresh vegetables and try to return could not find the receipt went to customer service store
Manger and two other employees said that if I didnt make the receipt I could not get another made same employees saw me by the sandwich early so the manger store and employees through my sandwich in the trash. Really bad service store manager was rude and all most had some racist attitude and tone. Publix was located downtown Orlando June 24, 2021. Time of hr 8:00 pm eastern. Mind I shop at the Publix 3 times a week. Ashamed and embarrassing. I payed $6.99

User's recommendation: Please stay away from customer service.

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ID
#2633285 Review #2633285 is a subjective opinion of poster.
Pros
  • Next to my condo
Cons
  • Bad management
Loss
$7
Preferred solution
My sandwich that I payed replaced
New Reviewer

No value of the pharmacy gift card after having had a shot there

In December of January I had the pneumonia shot and was given a gift card that says pharmacy on it and the girl said it was worth $10. Well, I hadnt used this gift card yet but the girl checking me out said it had a $0 balance

User's recommendation: Always have the person double check it before leaving with the gift card.

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ID
#2616958 Review #2616958 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

I presented a pharmacy gift card given to me after receiving I believe it was the pneumonia shot in either December or January.

But I dont believe it was activated because the girl said it had $0 dollars. But I hadnt used it at all.

User's recommendation: Make sure at the pharmacy that your card has. Slur before leaving.

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1 comment
#2028181

Call the number on the back of card. It will show if it was activated.

ID
#2616932 Review #2616932 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Price!!!

Update by user Jul 15, 2021

Publix has never contacted me back. Not one word.

No letter nothing!!! I would say that they don't care at all!!!!

Original review posted by user Jun 15, 2021
I went into Publix today looking for bell peppers. I found what I was looking for. I purchased individual red peppers, 3 individual, orange peppers, and 3 individual yellow peppers. I went to the cashier and the total for 9 peppers was basically $20, $19.83!!!!!!! These better be the best peppers in the world for that price!!!! Earlier I was at Walmart. I purchased a family pack of 9 large chicken breasts, 3 large yellow onions, and 3 baking potatoes. it came to a total of $16.43!!!!! When has vegetables cost more than meat???? at Publix it does!!!! Do not go to Publix for your fresh produce needs they will rip you off in price!!!! Go to a fresh market or any place else but do not go to Publix!!!! These must have gold in them!!!! onions,i

User's recommendation: Do not shop at Publix for fresh veggies, you will get ripped off!!!!

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2 comments
#2028182

Why did you pay ? Excuse me please take the peppers off my bill. Loser

#2028467
@PissedConsumer2028182

Because they were the only one who had them. By the way I will pray for you because you are the loser for not having Christ!!!

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ID
#2611539 Review #2611539 is a subjective opinion of poster.
Location
Hudson, Florida
Pros
  • Friendly
Cons
  • Way too expensive
Loss
$10
Preferred solution
Price reduction
New Reviewer
Need to delete Publix from my phone it's messing up my phone once I fix it I'll put it back...
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ID
#2584524 Review #2584524 is a subjective opinion of poster.

Self check out

Why would anybody pay high prices at Publix and then have to checkout your own groceries and bag them and take them out to car. Publix use to be a good store. Not anymore. Meat department is awful. You need a saw to cut the meat. We need a new grocery chain in Lakeland.
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2 comments
#2028183

Problem solved ho g! Shop elsewhere you fa t disgusting pi g!

#2013791

Go elsewhere.. Problem solved. You don't need to make a production out of it.

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ID
#2555221 Review #2555221 is a subjective opinion of poster.

Second time

Afternoon I stopped by Publix on Rte98 N Lakeland Saturday afternoon May 8 and picked up just a few things one of them being a loaf of Daves killer bread and checked out and when I opened it up this morning (Monday)May 10 its all moldy and I looked at the tag and it does say expires May 10 but it shouldnt be that moldy and this is the second time in a month that I have bought this same brand of bread from the same except Publix in N Lakeland and I didnt think much about it and throw the loaf away but now the second loaf is moldy this isnt right!!!!! Someone needs to look into this, Thank you for your time, Vic Daniels
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ID
#2547016 Review #2547016 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Abuse

I contacted corporate due to the behavior of harassment of Publix employee which done in front of the manager and then corporate referred the problem back to the same manager who allowed the poor behavior. I will be contacting an attorney

User's recommendation: Do not shop with Publix.

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ID
#2541426 Review #2541426 is a subjective opinion of poster.
Loss
$600
Preferred solution
Fire the manager and employee

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