Publix Reviews and Complaints
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Publix - Nice lady
I was looking for the peanut butter and I ask the sushi lady where can i find the peanut butter and then i ask her again if she can help me to get the ground beef ( i was sitting in a wheelchair) she said yes anything you want ma'am with a big beautiful smile And the i give her a tip but she didn't accept it and she said I'm happy to help you I ask her name Jean she said & I found out shes not working in a Publx shes in the other company. Very nice lady.
Publix - Bagger didn’t put all items in bag
I went to Publix on the way home to get turkey from deli to make sandwiches for work to save money on lunch. Bought 4 items, got home and the main ingredient, the turkey was not in the bag. I couldn’t believe it. I was so mad! The man who bagged the items didn’t look like he had two brain cells to rub together and I figured that’s why he’s bagging groceries. But now I am going to bag my own groceries to make sure I get what I’m paying for! Now I have to stop at the store again on my way home to get my money back and wait at the deli to get turkey again. I shouldn’t have to pay a second time.
Publix - Raised prescription prices
I went to get my script refilled and the price was raised from $7.50 to $19.00 for generic trazodone on 1/1/19. There was no sign at the pharmacy indicating the generic drugs that were no longer available for $7.50. There is no way of checking for prices at their website. The pharmacist responded that the info was at publix.com. All it said was that prices can change at any time. Customers should be informed of this change.. i will find a new pharmacy since they have no respect for their customers especially those on a budget.
I liked
- Store alot
New Publix store, the trip for crab (snow crab) was a big disappointment. Prices way to high ($10.99 lb) and the leggs were so small you would think they were illegal to keep. I have shopped at publix for years and years because they always have the best quality foods....
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Publix - Incorrect pricing
I just got home from the Publix in Williamsburg, Va. I bought two 4-packs of Dannon Oikos Triple Zero yogurt. The shelf tag read two for $7.00, however when I got home I saw it rang up $3.99 each. I only bought it because I believed it was two for $7.00. I live on the other side of town so it’s too much trouble to go back to the store for a ninety-eight cent refund. I will however think twice before I go back.
Product
one week ago went to seabreeze plaza store in plam harbor,ordered a !/2 veggie sub. employee never asked what roll I wanted it on just grabbed a white roll. told her I wanted it on multi grain. she then asked re mayo/mustard, told her mayo on one only. she lathered up...
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Publix - Careless employees bad managers
Find expired food frequently at Leeds and Trussville AL stores This summer at Leeds store, employee pushed button 2 close SUV hatchback, I was putting cold food bag into front sear, came back 2 rear & hatchback closed on my head, puncturing scalp and resulted in compressed neck injury. Employee asked if OK I said NO, she turned around and left ! Long story, store mgrs uncaring, corporate contacted & I was reimbursed 4 med expenses...not much, had 2 fight/fuss to obtain. I avoid Publix now they dont offer anything you cant buy somewhere else ... except 4 Publix brands!
Product
Publix in Gainesville, Florida - Thanksgiving Dinner
December 25 2018 Order. Christmas dinner It was no good! Frozen dressing , was very bad Frozen mash potato, was bad Gravy bad Relish was good Turkey breast was good We eat turkey and relish and survived CHRISTMAS Dinner Publix in GAINESVILLE FL Main St store #0795 Public Customer
Publix in Zephyrhills, Florida - Pharmacy
I liked shopping at Publix but I will NOT shop there anymore!!!! Called customer service corporate and still had management at the pharmacy called after they have told me that corporate pharmacy management will return my call. In another words they blew me off!!! Thank you I will be shopping at Winn Dixie!!!
Similar to Publix
Publix in Murrells Inlet, South Carolina - Employee ..
December 13, 2018 I like shopping at Publix, Murrells Inlet, SC but not today! I checked a date on vanilla extract (date was not on the box). I did take it out of the box and the date of expiration was on the bottle. Put it back in the box. That's when I noticed an employee following me around the store like I was a shoplifter! I have seen and talked with this employee when I shop there (which is frequent). She was always friendly but not today I was given the look!!! The reason for checking the date Publix has had sale items in the past which are expired! Those food items should be pulled off the shelves and aren't ... Very disappointed! I'm going to talk with the manager of the store ..
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As long as they think that Winn Dixie is their biggest competitor, nothing will change, boy are they in for a surprise as Lucky's and sprouts are expanding in florida. If they...
Boy oh boy, Publix is really sliding fast, hopefully with a lot of effort, management re training and customer first approach, they stop the bleeding, b4 they hemorrhage more ...