I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my wrist and had to go get groceries, carrying heavy bags of groceries my wrist was hurting severely.
I asked the closest public employee I could see to help me carry my bags and he mumbled no and kept walking past me which was extremely rude.
I luckily got his name tag which was "Tyler Roop" on the publix on nolensville road. Thank you