Product: Publix Prescription Refill Clear all filters (22 of 22 reviews match)
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2.1
Details
We just moved to FL and had the misfortune of picking Publix at the Parkland Commons as our first pharmacy. My husband has a complex spinal cord injury that requires several prescription medications, one of them being an opioid pain killer. It’s taking them WEEKS to...
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1 comment
Anonymous
#1715943

What is wrong with you not to go to another pharmacy right away?

Review
#1586293 Review #1586293 is a subjective opinion of poster.
Service
Publix Prescription Refill
Pros
  • Location
Cons
  • Lack of professionalism
  • Labeling the customer
  • Slow service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Parkland Publix
  • Parkland Commons

Publix in New Port Richey, Florida - Horrible

1.0
Details
I verified my prescription calling first and it was still wrong. This is the 3rd time they have made a mistake and the pharmacist could care less. Unhelpful and inept service!!
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Review
#1543322 Review #1543322 is a subjective opinion of poster.
Service
Publix Prescription Refill
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Publix in Kissimmee, Florida - Unable to refill my meds online

why can't i refill my meds online?
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Review
#1508435 Review #1508435 is a subjective opinion of poster.
Service
Publix Prescription Refill
Reason of review
can't refill meds on line
1.4
Details
I had a prescription called in to the Publix Pharmacy in sun lake center, FL, for humalog , which is the formulary insulin for the AARP Medicare Rx program and was told it was filled. I was going to pick it up the next morning and received a call from the pharmacy the...
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Review
#1388851 Review #1388851 is a subjective opinion of poster.
Service
Publix Prescription Refill
Cons
  • Unethical business practices
Reason of review
Not as described/ advertised
Loss
$114
Preferred solution
Let the company propose a solution
I am a new customer at Publix Pharmacy. I transferred all my prescriptions from another store. I continue to get e-mails from the other drugstore advising me that my prescriptions are available for pick up. I advised Publix of this and the male pharmacist said nope, I...
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Review
#1387039 Review #1387039 is a subjective opinion of poster.
Service
Publix Prescription Refill
Reason of review
Poor customer service
2.7
Details

Update by user Jul 09, 2018

The management at Publix is pitiful. They don't care.

Original review posted by user Jul 08, 2018

I have always used Publix for groceries & prescriptions. This time they didn't have enough of my prescription. I took what they had & when I went back they told me i would have to use another prescription. They keyed it in wrong . How is this my fault??.
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Review
#1298302 Review #1298302 is a subjective opinion of poster.
Service
Publix Prescription Refill
Pros
  • Location
Cons
  • Management personnel
Reason of review
Order processing issue
2.7
Details
Secondly, when I asked for explanation to what happen since this was the second time it happened, the pharmacist and the clerk were extremely rude first with my wife and with me when I went back to get the explanation sounding like they do not have to explain and blaming on us for not having the correct policy to find out later they did have the correct one. Finally when my insurance called the pharmacy and the prescription was filled and after taking it home, we found the prescription was short two tablets out of the 5 tablets prescribed and were charged for. This will be last time to use Publix...
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Review
#1264785 Review #1264785 is a subjective opinion of poster.
Service
Publix Prescription Refill
Reason of review
Order processing issue
Today 09/06/2017 at 3:20 pm, I visit the Promenade Publix Store Pharmacy in Silver Palm, 23300 SW. 112th Avenue,Homestead, FL 33032 to pick up a prescription, the person who attended the pharmacy told me that the prescription was not ready at that time to come back at...
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Review
#1097435 Review #1097435 is a subjective opinion of poster.
Service
Publix Prescription Refill
Reason of review
Poor customer service
I called to see if it was ready at 3:30 this afternoon and was told it wouldn't be ready till 6 this evening. Asked if it could be any sooner. Associate copped an attitude and said that 6 was earliest it could be done. She was quite rude. Will change to a different Publix Pharmacy. Would change companies, but Publix...
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Review
#1032979 Review #1032979 is a subjective opinion of poster.
Service
Publix Prescription Refill
Reason of review
Poor customer service

Contact Publix Customer Service

Mailing Address:
Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

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Publix reviews

Publix Prescription Refill Review

Publix pharmacy us41/immokalee road, you just lost 25 new rx's my neighbors and us because of terrible service at front desk,lazy rude r.ph's. Worst of the worst. We all went back to CVS.
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Review
#1018523 Review #1018523 is a subjective opinion of poster.
Service
Publix Prescription Refill
Reason of review
Poor customer service