Product: Publix Customer Care Clear all filters (35 of 35 reviews match)
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1.0
Details
I have to defend the comfort Dogs...are people with social anxiety and these dogs provide that service of comfort that is why they are allowed to go into the stores with their owners I'm not saying all owners of these dogs have social anxiety but there is people who...
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3 comments
Anonymous
#1275414

DOGS LIVES MATTER

Review
#995309 Review #995309 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
2.5
Details
Management at store 53 is a Big problem , you have a click of Anglo white racist worker that are very bias against Hispanic shoppers , in fact , I had a problem with a new tall white kid , his name is CAM , He got in my face and told me how did I like the grape and...
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1 comment
Anonymous
#1362065

You sound ridiculous and entitled lol

Review
#970533 Review #970533 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution
Resolved
I had a very miserable experience at Publix tonight thanks to four associates. My husband and I went into this Publix around 8:00 p.m. on 7 December 2016 with our baby, intending to only be there about 5 minutes to pick up a few things. Our baby started crying as we...
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19 comments
Anonymous
#1258322

You people can all keep shopping at publix, i will go to winn dixie or walmart.publix people always have something to complain about. Winn dixie and walmart employees are by f...

Review
#969158 Review #969158 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
Tags
  • Cashier
  • Rude associates
  • Crying Baby
  • Store Number 1280
2.7
Details
5.89 lb for fresh chicken tenders - you got to be kidding me! Why only one of the two sub stations open at dinner time hours? 3 people waiting I was number 4 - another disapointment - I gave up. Only 1 server there - cut labor in the quest for profit...see chicken...
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1 comment
Anonymous
#1238292

Their bonuses and stock are more important than having enough people to work in each department, but don't worry Publix customer service is top notch and untouchable, ha ha ha...

Review
#921724 Review #921724 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Pricing issue
4.6
Details
I have had the same problem with the Publix on Lake Worth Road and the Turnpike numerous times as well as just today the Cowardly managers will not even ask these people if they're service dogs and if they do they won't ask the one question they're allowed to ask by...
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2 comments
SpanishBrazilianTerrier114
#1699395

Please send me new red card 6111 moonbeam drive lake worth Florida

Review
#907183 Review #907183 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Publix Customer Care Review

1.0
Details
Tuesday 5:55 p.m. I went to Publix on the beach shopping center 2900 Peachtree Road I went and asked for a pastrami and roast beef sandwich mix the lady tells me that I cannot order that type of Sandwich how could she possibly say that when I am paying for my sandwich her name was suji ignorant people in this world working for Publix Publix need to step up their customer service when they
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Review
#905996 Review #905996 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
" I have been going to Publix at the Hammocks for 28 years on an average of twice a week. In the past months, on three different ocassions, I have been asked for my ID and credit card after I have placed everything back on my pocketbook. It is as though I look...
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7 comments
Anonymous
#1351871

Requiring identification to conduct a credit card transaction in the State of Florida is both a criminal and civil infraction. It has to do with our privacy statutes. Besides,...

Review
#901848 Review #901848 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Being treated like a stranger and a thief
Preferred solution
Let the company propose a solution
I have been shopping at the same Publix store for the last 25 years. My bank manager convinced me to get a REWARDS card and told me about all the benefits I would get from using it at the grocery store, etc. EVERY time I use my platinum REWARDS card the cashier asks to...
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1 comment
Anonymous
#1185651

Effective very recently, Cashiers are prompted to verify the last four digits of the card and signature when the transaction exceeds $50 and the card is processed as credit. T...

Review
#876184 Review #876184 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Always asking to give the cashier my credit card.
Preferred solution
Let the company propose a solution
Terrible customer service !!Plus the asst manger Luis needs to go!!! I've had terrible customer service at the counter a number of times regarding the red hair old lady with glasses. She socializes alot w/ her SPANISH speaking customers. June 19th around 3 this rude...
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Review
#868016 Review #868016 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Publix Customer Care Review from Fort Lauderdale, Florida

2.8
Details
Monday night about 7pm and I wanted to get a piece of top sirloin steak that Publix advertises on sale. I get to the case and there is only one package left that was more thinly sliced than I like. I then asked the meat clerk attending the case if there was any other selections available. He told me that it was the only one left and would not get any more in until tomorrow's delivery. Since when does Publix get pre-cut steaks in? I guess he was too lazy to go cut a custom piece as Publix has always done for me ever since I've shopped at this store when it openned back in the late 90s. This store haven't been the same since Steve Hungerford left and retired. Sam Pero, the former district manager and now regional director, who lives in the area doesn't visit the store like he used to when he first got promoted. Old dogs get lazy and it doesn't help when Publix promote young kids to management who doesn't care about anything except themselves.
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Review
#861085 Review #861085 is a subjective opinion of poster.
Service
Publix Customer Care
Cons
  • Always out of sale products
Reason of review
Poor customer service