Product: Publix Customer Care Clear all filters (35 of 35 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
4.0
Details
Today I did my shopping at my Publix reviewed my receipt after and found mistakes Cuban rolls were listed at 2.49 I bought one but on the receipt it said hoagie rolls 3.07 I never buy hoagie rolls I’m vegan refríes red beans 1.45 Bought 2 charged 1.95 each - sometime...
View full review
Review
#1228859 Review #1228859 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Pricing issue

Publix - Went once not impressed, not going back

1.0
Details
Went 2 weeks after grand opening, not impressed. No one in there but a couple. Employee met me on an aisle, did not speak, did not even look at me, so unfriendly! Prices higher than my harris teeter. Bad vibe, yuk!
View full review
Review
#1221913 Review #1221913 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Publix - Complain about you farmacia service

1.7
Details
Today I went to take my Boyfriend prescription and went to give him the prescription they say thanks you,I got home I have to give him 6 pills , no instructions, I think is the pharmacies manager talk to paitions , at list let them now about the medicine , because I have that med before I new what to do, thaks you ,I hope something be done
View full review
Review
#1210534 Review #1210534 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Publix - Consider your options,,,, elsewhere

I once liked the store/ chain, but recent deals and observations motivate me to shop at the competition. They want you to take an online survey, yet can't seem to pass your comments directly to corporate offices which shows a lack of customer concern. They claim to have such great specials, yet the completion is often at the same or lower price. At one store their shopping cart damaged my car and they claimed that their carts are not their responsibility-yet if I took that cart, they would want to press charges on me. I currently keep my purchases to a minimum and normally on at last resort. Good stores want to hear from their customers, not only the good comments but the ones that can disturb people also.
View full review
Review
#1139302 Review #1139302 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Publix - Such a shame.

First of all. I have a question. Why would Publix employee a person like Marjorie? She’s always frowning. She’s always nasty to the vendors on the floor. If the vendors are that bad don’t let them deliver. I’m a early shopper because I am a lawyer who usually works late at night. But I’ve decided to go to Winn Dixie where they at least smile. I ask an employee once was she always like this they said she’s usually worse. Grow a pair and get rid of this employee. Such a shame but I won’t be back till she’s gone.
View full review
Review
#1112045 Review #1112045 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
1.6
Details
Publix customer for 40 years, several cities. This location at Commercial and University Drive. Many times customers will abuse the 10 items or less limit with 12 or 15. Okay. It's not right but can live with that. Yesterday a gentleman checked out with a loaded basket...
View full review
1 comment
MattD78
#1373845

There are very specific rules for cashiers regarding the 10 items or less line and no it has nothing to do with the number of items. For example: if a customer has about half ...

Review
#1106939 Review #1106939 is a subjective opinion of poster.
Service
Publix Customer Care
Cons
  • Management poor customer service
Reason of review
Poor customer service

Boca Raton Publix pharmacy

I My Publix in Boca . Always friendly employees , store has lots of goodies.. I Never Wrote a bad review . After almost 1 year of a terrible , annoying & rude pharmacist I decided it's time.. She acts unprofessional 2 me, like I'm annoying her. Never polite & her attitude is extremely unprofessional . I know not everyone in the world likes each other , but certainly has to be respectful . Especially when there being paid to provide a service. I am making a Formal Complaint to corporate & Switching My pharmacy location which is further away to avoid being degraded.. & to not be treated With an attitude like I'm asking her to do anything out of her job description.
View full review
Review
#1075727 Review #1075727 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
4.1
Details
I shop at my local Publix in Miami, FL 2 to 3 times per week, in which I spend an average of $35 - $70 per trip (and those are the small trips). First of all, Publix is expensive, but I do appreciate their BOGO deals, which are the reason I always come back. When you...
View full review
1 comment
Anonymous
#1351636

The best thing you can do is to mail a letter to their Corporate Headquarters.Senior management is responsible for this.

Review
#1074241 Review #1074241 is a subjective opinion of poster.
Service
Publix Customer Care
Pros
  • Friendly
Cons
  • Extremely high prices
Reason of review
Poor customer service
1.0
Details
The only thing that changed was that the #N# word is used less. Anyhow, my husband who looks "Ethnic" and his brother were at Publix on 434 aka Longwood FL and was at the deli line everyone after him was called and we're Caucasian but because he looked to Ethnic they...
View full review
1 comment
Anonymous
#1343586

You'll never get anywhere if you blame all your problems on race. Plenty of caucasian individuals have been on the receiving end of bad customer service. We "ethnic" look...

Review
#1041106 Review #1041106 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
3.4
Details
On 11/17/2017 at 11:15am i was arrested on publix property at 5855 W. Oakland park blvd Lauderhill FL 33313 the store manager Raymond Adams was very disrespectful when his employee( which by the way was on the clock Paulette) I was grabbing a couple of thing in dismay...
View full review
5 comments
Anonymous
#1362062

11/17/2017 hasn't even happened yet, but ok..(It's August 21st, 2017 as I type this)

Review
#1011541 Review #1011541 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service