Product: Publix Customer Care Clear all filters (35 of 35 reviews match)
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EVERY TIME I go to the deli if it’s for and sub or and hot items I have to wait at 10 minutes before I get service it ls disgusting either you have works walking around ignoring you are there doing online orders which seems to be more important then you standing there!
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Review
#1612324 Review #1612324 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Publix - Refused to fill my prescription. Announced that it was a "controlled substance" loudly

1.8
Details
I've gotten prescriptions filled at this pharmacy before. Why the man refused to fill my prescribed pain medication and tried to shame me in front of other customers is beyond me.
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Review
#1566023 Review #1566023 is a subjective opinion of poster.
Service
Publix Customer Care
Cons
  • Pharmacy
  • Being treated like a criminal
Reason of review
Poor customer service
Preferred solution
I am going to shop at Winn Dixie

Publix - Pissed off

1.0
Details
The Deil in publix on 17 92 in haines city is terrible we waited 3 hrs before getting served and i will not return signed a pissed off customer
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Review
#1541247 Review #1541247 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Publix - Big rude girl

3.2
Details
Publix in cape Coral besides Target biggest tudest lazy girl only see her putting up tea boxes on shelf always nasty don't ask jessica where anything is I don't. No smile just snapping at customer and following bossesNeed friendlier employees to help customer s. Deli employees and cashier's are much better I should not have to avoid
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Review
#1488039 Review #1488039 is a subjective opinion of poster.
Service
Publix Customer Care

Publix - Careless employees bad managers

Find expired food frequently at Leeds and Trussville AL stores This summer at Leeds store, employee pushed button 2 close SUV hatchback, I was putting cold food bag into front sear, came back 2 rear & hatchback closed on my head, puncturing scalp and resulted in compressed neck injury. Employee asked if OK I said NO, she turned around and left ! Long story, store mgrs uncaring, corporate contacted & I was reimbursed 4 med expenses...not much, had 2 fight/fuss to obtain. I avoid Publix now they dont offer anything you cant buy somewhere else ... except 4 Publix brands!
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Review
#1435315 Review #1435315 is a subjective opinion of poster.
Service
Publix Customer Care

Publix - Online ordering

2.9
Details
I am out of the country and was trying to order xmas dinner and publix will not allow orders from outside the United States. I am having 30 people over.
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Review
#1414300 Review #1414300 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
As a long-time and loyal customer of Publix for 20+ years, I have continued patronizing their stores in spite of an increasing trend of issues which eventually led up to me getting injured in their store during one of my recent shopping trips: they are routinely out of...
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Review
#1269569 Review #1269569 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
This evening was unacceptable I ordered online went to store to pick it up was told there was no order I said I have email confirmation They checked and the order was sitting there completely overlooked no apology this has happened before they say they have problem...
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1 comment
Anonymous
#1489916

Publix allowed a die in? Isn't publix private property and you allowed it and then you pull your donations all because of this kid? Have you seen the videos of this kid like i...

Review
#1265141 Review #1265141 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Order processing issue

Publix - No excuse for it!!! "Empty shelves"

2.4
Details
It seems every time I go shopping especially the day flyer sales start, the shelves are empty! There is no shortage of employees at the publix I shop at & yet, the items on sale are not stocked! I usually have to get someone to retrieve from stock, the items I need but I would rather not have to do that for everything on my list!!! Most employees are standing around doing nothing & chosen few are working!!! "I am tired of it!"
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Review
#1249282 Review #1249282 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Contact Publix Customer Service

Mailing Address:
Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

Publix - I personally witnessed

I have personally witnessed many unhappy *** give alot of Publix store managers a very hard time over nothing, publix always bends over backwards for these people who complain over nothing these customers are unhappy with their own lives, so take it out on a store that does care.
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Review
#1244042 Review #1244042 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service