Publix Customer Care Reviews and Complaints
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Publix in Snellville, Georgia - Manager harassing
I’m a employee and I called out sick to the store manager the department manager called me 2 hours later and was very disrespectful and started being rude then compared me to him. I’ve called every number on publix website still no response from corporate
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Publix Customer Care
Publix in Holley-Navarre, Florida - Un Called actions.
Navarre store. Lack of supervision. On numerous occasions I have been waiting in line for customer service. The employee has taken care of another person bypassing me. Well is ok Im in no hurry. Today Sep 20 2019 I visit the store for my lottery ticket that I always buy there. An a basket of chicken. Waiting for another person to get his his item rung up in the POS the young lady saw me an completely ignore me an help someone else. This has happen also at the Deli the numbering system is never used an I USE TO GO to your Deli a lot. Not visiting that store neither recommending. Supervision is extremely lacking.
1 comment
Review
Service
Publix Customer Care
Cons
- Long waits for deli
Reason of review
Poor customer service
Tags
Update by user Aug 04
EVERY TIME I am in publix at the deli to get an sub or hot items I ALWAYS have an 10 minute wait it is disgusting either your workers are ignoring you are they a taking care of online orders which seems to be more important to you standing there.
Original review posted by user Aug 04
EVERY TIME I go to the...Review
Service
Publix Customer Care
Reason of review
Poor customer service
Publix in Miami Beach, Florida - Refused to fill my prescription. Announced that it was a "controlled substance" loudly
I've gotten prescriptions filled at this pharmacy before. Why the man refused to fill my prescribed pain medication and tried to shame me in front of other customers is beyond me.
Review
Service
Publix Customer Care
Cons
- Pharmacy
- Being treated like a criminal
Reason of review
Poor customer service
Preferred solution
I am going to shop at Winn Dixie
Publix - Pissed off
The Deil in publix on 17 92 in haines city is terrible we waited 3 hrs before getting served and i will not return signed a pissed off customer
Review
Service
Publix Customer Care
Reason of review
Poor customer service
Publix - Big rude girl
Publix in cape Coral besides Target biggest tudest lazy girl only see her putting up tea boxes on shelf always nasty don't ask jessica where anything is I don't. No smile just snapping at customer and following bossesNeed friendlier employees to help customer s. Deli employees and cashier's are much better I should not have to avoid
Review
Service
Publix Customer Care
Publix in Athens, Georgia - Careless employees bad managers
Find expired food frequently at Leeds and Trussville AL stores This summer at Leeds store, employee pushed button 2 close SUV hatchback, I was putting cold food bag into front sear, came back 2 rear & hatchback closed on my head, puncturing scalp and resulted in compressed neck injury. Employee asked if OK I said NO, she turned around and left ! Long story, store mgrs uncaring, corporate contacted & I was reimbursed 4 med expenses...not much, had 2 fight/fuss to obtain. I avoid Publix now they dont offer anything you cant buy somewhere else ... except 4 Publix brands!
Review
Service
Publix Customer Care
Publix in Boca Raton, Florida - Online ordering
I am out of the country and was trying to order xmas dinner and publix will not allow orders from outside the United States. I am having 30 people over.
Review
Service
Publix Customer Care
Reason of review
Poor customer service
Update by user Jul 01, 2018
My posts are related to Publix Stores #550 and #1389.
Update by user Jul 01, 2018
One month later and there's still been no response from Publix. Their produce is awful.
A couple of times when I've taken it back to the store, customer service has given me a bad time about it. I am still routinely...
Review
Service
Publix Customer Care
Reason of review
Poor customer service
This evening was unacceptable I ordered online went to store to pick it up was told there was no order I said I have email confirmation They checked and the order was sitting there completely overlooked no apology this has happened before they say they have problem...
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1 comment
Publix allowed a die in? Isn't publix private property and you allowed it and then you pull your donations all because of this kid?
Have you seen the videos of this kid like i have?I just found out about this and i shop at publix . I wont anymore. I hate going to other stores but this crap *** me off. Sorry Publix, you let this happen and then you pull your donations .
There's more of us conservatives that shop at your stores than democrats. Look at the demographics.True story
Review
Service
Publix Customer Care
Reason of review
Order processing issue
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Google passive aggressive. It should apply to your experience