Product: Publix Customer Care Clear all filters (39 of 39 reviews match)
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3.4
Details
So I stopped at my not usual publix on old Peachtree Road on the way to pick up a cake card and champagne. All was find till I checked out. I insisted carrying the cake as it had writing on it and I wanted to make sure it didn’t smudge. I asked the cashier if someone...
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Review
#1688203 Review #1688203 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund

Publix in Snellville, Georgia - Manager harassing

3.6
Details
I’m a employee and I called out sick to the store manager the department manager called me 2 hours later and was very disrespectful and started being rude then compared me to him. I’ve called every number on publix website still no response from corporate
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Review
#1668085 Review #1668085 is a subjective opinion of poster.
Service
Publix Customer Care

Publix in Holley-Navarre, Florida - Un Called actions.

3.1
Details
Navarre store. Lack of supervision. On numerous occasions I have been waiting in line for customer service. The employee has taken care of another person bypassing me. Well is ok Im in no hurry. Today Sep 20 2019 I visit the store for my lottery ticket that I always buy there. An a basket of chicken. Waiting for another person to get his his item rung up in the POS the young lady saw me an completely ignore me an help someone else. This has happen also at the Deli the numbering system is never used an I USE TO GO to your Deli a lot. Not visiting that store neither recommending. Supervision is extremely lacking.
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1 comment
Rusty C
#1752432

Google passive aggressive. It should apply to your experience

Review
#1659762 Review #1659762 is a subjective opinion of poster.
Service
Publix Customer Care
Cons
  • Long waits for deli
Reason of review
Poor customer service
Tags
  • Poor Manager

Update by user Aug 04

EVERY TIME I am in publix at the deli to get an sub or hot items I ALWAYS have an 10 minute wait it is disgusting either your workers are ignoring you are they a taking care of online orders which seems to be more important to you standing there.

Original review posted by user Aug 04

EVERY TIME I go to the...
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Review
#1612324 Review #1612324 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Publix in Miami Beach, Florida - Refused to fill my prescription. Announced that it was a "controlled substance" loudly

1.8
Details
I've gotten prescriptions filled at this pharmacy before. Why the man refused to fill my prescribed pain medication and tried to shame me in front of other customers is beyond me.
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Review
#1566023 Review #1566023 is a subjective opinion of poster.
Service
Publix Customer Care
Cons
  • Pharmacy
  • Being treated like a criminal
Reason of review
Poor customer service
Preferred solution
I am going to shop at Winn Dixie

Publix - Pissed off

1.0
Details
The Deil in publix on 17 92 in haines city is terrible we waited 3 hrs before getting served and i will not return signed a pissed off customer
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Review
#1541247 Review #1541247 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Publix - Big rude girl

3.2
Details
Publix in cape Coral besides Target biggest tudest lazy girl only see her putting up tea boxes on shelf always nasty don't ask jessica where anything is I don't. No smile just snapping at customer and following bossesNeed friendlier employees to help customer s. Deli employees and cashier's are much better I should not have to avoid
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Review
#1488039 Review #1488039 is a subjective opinion of poster.
Service
Publix Customer Care

Publix in Athens, Georgia - Careless employees bad managers

Find expired food frequently at Leeds and Trussville AL stores This summer at Leeds store, employee pushed button 2 close SUV hatchback, I was putting cold food bag into front sear, came back 2 rear & hatchback closed on my head, puncturing scalp and resulted in compressed neck injury. Employee asked if OK I said NO, she turned around and left ! Long story, store mgrs uncaring, corporate contacted & I was reimbursed 4 med expenses...not much, had 2 fight/fuss to obtain. I avoid Publix now they dont offer anything you cant buy somewhere else ... except 4 Publix brands!
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Review
#1435315 Review #1435315 is a subjective opinion of poster.
Service
Publix Customer Care

Publix in Boca Raton, Florida - Online ordering

2.9
Details
I am out of the country and was trying to order xmas dinner and publix will not allow orders from outside the United States. I am having 30 people over.
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Review
#1414300 Review #1414300 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service

Contact Publix Customer Service

Website:
www.publix.com
Mailing Address:
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

Publix Reviews

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Publix reviews

Publix in Bradenton, Florida - Sometimes Good Sometimes bad

4.0
Details
Staff at time seems very miserable. But other time they are very helpful and respectable I'm assuming it's who's working that particular day the security guards are always very friendly and respectful. A Great Store in the long run
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Review
#1274807 Review #1274807 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service