Publix Customer Care Reviews and Complaints
What happened? What can we help you with?
Customers Don't Like
No items
Customers Like
No items
As a long-time and loyal customer of Publix for 20+ years, I have continued patronizing their stores in spite of an increasing trend of issues which eventually led up to me getting injured in their store during one of my recent shopping trips: they are routinely out of...
Read more
Product
Publix Customer Care
This evening was unacceptable I ordered online went to store to pick it up was told there was no order I said I have email confirmation They checked and the order was sitting there completely overlooked no apology this has happened before they say they have problem...
Read more
Product
Publix Customer Care
It seems every time I go shopping especially the day flyer sales start, the shelves are empty! There is no shortage of employees at the publix I shop at & yet, the items on sale are not stocked! I usually have to get someone to retrieve from stock, the items I need but...
Read more
Publix - I personally witnessed
I have personally witnessed many unhappy *** give alot of Publix store managers a very hard time over nothing, publix always bends over backwards for these people who complain over nothing these customers are unhappy with their own lives, so take it out on a store that does care.
Product
Publix Customer Care
Today I did my shopping at my Publix reviewed my receipt after and found mistakes Cuban rolls were listed at 2.49 I bought one but on the receipt it said hoagie rolls 3.07 I never buy hoagie rolls I’m vegan refríes red beans 1.45 Bought 2 charged 1.95 each - sometime...
Read more
Publix - Went once not impressed, not going back
Went 2 weeks after grand opening, not impressed. No one in there but a couple. Employee met me on an aisle, did not speak, did not even look at me, so unfriendly! Prices higher than my harris teeter. Bad vibe, yuk!
Product
Publix Customer Care
Publix - Complain about you farmacia service
Today I went to take my Boyfriend prescription and went to give him the prescription they say thanks you,I got home I have to give him 6 pills , no instructions, I think is the pharmacies manager talk to paitions , at list let them now about the medicine , because I have that med before I new what to do, thaks you ,I hope something be done
Product
Publix Customer Care
I once liked the store/ chain, but recent deals and observations motivate me to shop at the competition.They want you to take an online survey, yet can't seem to pass your comments directly to corporate offices which shows a lack of customer concern. They claim to have...
Read more
Product
Publix Customer Care
Why would Publix employee a person like Marjorie? She’s always frowning. She’s always nasty to the vendors on the floor. If the vendors are that bad don’t let them deliver. I’m a early shopper because I am a lawyer who usually works late at night. But I’ve decided to...
Read more
Product
Publix Customer Care
Publix customer for 40 years, several cities. This location at Commercial and University Drive. Many times customers will abuse the 10 items or less limit with 12 or 15. Okay. It's not right but can live with that. Yesterday a gentleman checked out with a loaded basket...
Read more
MattD78
There are very specific rules for cashiers regarding the 10 items or less line and no it has nothing to do with the number of items. For example: if a customer has about half ...
Product
Publix Customer Care
I didn't like
- Management poor customer service
Select Reason
Publix allowed a die in? Isn't publix private property and you allowed it and then you pull your donations all because of this kid? Have you seen the videos of this kid like i...