We ordered a Publix turkey and ham dinner with several sides two days in advance and called before going to the store. When it was picked up, it was supposed to be fully cooked.
Everything was frozen, including the turkey, which had to be defrosted in a microwave. We had planned on having it ready for friends coming directly from work but it took well over two hours of cooking before everything was ready to serve. When something is advertised as fully cooked, you don't expect to have to defrost it first.
Publix should advertise their dinners as frozen pre-cooked dinners and save people a lot of aggravation and dissatisfaction. Never again.