I went to Publix to purchase a birthday cake. I decided to get a circle birthday cake with ballons on it and wanted to get happy birthday on the cake.
I was told that there was no one there that could do that for me and he walked off. You have a bakery person and a meat person. Its called cross training people!
I was so aggravated I just purchase a box cake and baked it myself. Besides it is fresher that way!
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Publix. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Publix.
Check out the best and the worst companies in Food Stores category for more informed decision or compare Publix to other companies on our site.