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3.3
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3 comments

I went to Publix to purchase a birthday cake. I decided to get a circle birthday cake with ballons on it and wanted to get happy birthday on the cake.

I was told that there was no one there that could do that for me and he walked off. You have a bakery person and a meat person. Its called cross training people!

I was so aggravated I just purchase a box cake and baked it myself. Besides it is fresher that way!

Reason of review: Poor customer service.

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Anonymous
#1036485

But Publix has the best cakes....ever!

Anonymous
#1014393

You're box was indeed fresher as ALL Publix cakes come in frozen. All they do is decorate them. In fact 75 -80% of the products in the bakery come in frozen.

Anonymous
#985012

Wait are you mad about the departmental divisions or what?

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