Product: Publix Cashier Clear all filters (40 of 40 reviews match)
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3.4
Details
I’m a 22 year old female and was shopping at Publix with my mother and 16 year old sister. My mother was purchasing beer as we are about to go to a family pool party and the woman who was our cashier asked my mother who she was purchasing the beer for and if she was...
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Review
#1666302 Review #1666302 is a subjective opinion of poster.
Service
Publix Cashier
1.0
Details
Me and my 6 yr old daughter were walking out of the store as one of the cashiers ran after us (not the one that rang us up), grabbed the game out of my daughter’s hands and stated “Did you pay for this game? They’re saying you didn’t pay for it!!!” I asked my daughter...
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Review
#1654275 Review #1654275 is a subjective opinion of poster.
Service
Publix Cashier
Pros
  • Shorter lines
Reason of review
Poor customer service
Loss
$10
Preferred solution
Deliver product or service ordered
Tags
  • publix customer service
  • disrespectful publix staff
  • Publix Manager

Publix - Never a "thank you"

2.0
Details
Regrettably, I need to go to Publix near my office to sometimes buy lunch. It's the Publix located at 9951 Miramar Parkway in Miramar. I know this particular Publix would never score well simply by looking at the employees and their tired faces. The point is that no matter which cashier rings me up, I never even get a "thank you". Actually, the male cashier from a couple of days ago, was singing/humming a song when I got in his lane, and never stopped signing to acknowledge or thank me. I guess the manager simply doesn't care which, of course, is passed on to the employees. Because of this, I'm looking for other stores to shop which will charge me less while treating me with a bit more courtesy.
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Review
#1625300 Review #1625300 is a subjective opinion of poster.
Service
Publix Cashier
Pros
  • Central location
Cons
  • Extremely low customer service
Reason of review
Poor customer service
Preferred solution
Train your employees and managers on how to treat customers.
I shop at Publix #10019 on Duval Station in Jacksonville, Fl.. Everyone at this Publix is so nice, except for one cashier, who never smiles, never asks how are you doing, or even makes make's eye contact. Going through her line is like going through a void of...
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Review
#1325635 Review #1325635 is a subjective opinion of poster.
Service
Publix Cashier
Reason of review
Poor customer service
Preferred solution
Talk to cashier
3.4
Details
I went to the Publix store located at 1776 Biscayne Boulevard Miami, Fl 33132. I went to the line to check out products, I told the cashier ( Kevin) , you guys have had change all the products locations on the racks!!!, he didn’t even get bothered to answered anything...
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3 comments
MattD78
#1514185

What the *** is this review even about?

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Review
#1297698 Review #1297698 is a subjective opinion of poster.
Service
Publix Cashier
Reason of review
Poor customer service
I visited the 2424 Sand Mine Rd Store today in Davenport FL, and apparently they were experiencing some sort of lighting issues, the store was very dark. I stopped for 2 items and made my way to the Express Lane. Once there, the line was backed up into the grocery...
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Review
#1227418 Review #1227418 is a subjective opinion of poster.
Service
Publix Cashier
Cons
  • Expereince
Reason of review
Poor customer service
2.4
Details
i try not to use the public at lejune road, in coral gables, the managers are okay, but the people they hire as cashiers are horrible customer service people , cashier Karla Cerna on 2-13-2017, at 17:02 would not speak to me, or greet me, i spoke to her, nothing, i...
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Review
#1007571 Review #1007571 is a subjective opinion of poster.
Service
Publix Cashier
Reason of review
Poor customer service
Preferred solution
get cashiers that actual like people, that have some customer service skills.
Called Southgate shopping center publix at Lakeland to see if my prescription was ready. Walked in to pharmacy pick up and one person was at pickup cashier. As I was waiting for this person to get done picking up their prescription I set my keys and money on the...
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2 comments
Anonymous
#1252252

This is standard procedure at a pharmacy. I'm honestly very surprised you didn't already know this.

It's people's private medication information being dealt with. Would you stand right behind someone while they were making a doctor's appointment? No.

It's common sense and common decency to stand back. Your complaint is ridiculous.

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Review
#946760 Review #946760 is a subjective opinion of poster.
Service
Publix Cashier
Reason of review
Poor customer service
Tags
  • Pharmacy Lakeland Florida
1.3
Details
Today 5/21/16 I had a terrible experience with my mother at Publix. As we were at the check out the cashier was decent, however this other little boy whom works for publix was playing with his phone chatting with our cashier and not helping to bag our groceries! I...
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2 comments
Anonymous
#1171162

fake

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Review
#852168 Review #852168 is a subjective opinion of poster.
Service
Publix Cashier
Cons
  • Customer service
  • Baggercarry out boy
  • Cashier
Reason of review
Poor customer service
Preferred solution
My solution is to reeducate your employees on what Customer Service is and what is mean to follow the values of a company. I would honestly prefer an apology both verbal and hand written from this employee.
Tags
  • publix customer service

Contact Publix Customer Service

Mailing Address:
Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts
I currently work for Publix. I use to be a cashier, and was hired as one, 10 months ago. I made two big errors on the register, which to them could be considered major mistakes. They stripped me of my cashier duties, and made me a bagger! They are also training...
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9 comments
Anonymous
#1444239

Why on earth would you expect to keep your job if you keep {{Redacted}}???? I can't believe they didn't fire your {{Redacted}}.

Not only are you a screw up, you don't even take responsibility for it. Boy they must REALLY need the help!

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Review
#777350 Review #777350 is a subjective opinion of poster.
Service
Publix Cashier