In the Smokehouse circular that came Thursday Nov. 29 2018 for
on line food ordering, we ordered 2 Pork Rib dinners . One with
corn nuggets and one with baked beans. We got an order number and
it told us that the order will be ready by 3:30 pm on that day which was
about an hour before we called. I arrived at the store which was 1 mile south of our house. The young man waited on me went back to the
kitchen and said "they will make it up for you." After a few minutes he went back into the kitchen and then told us he will make it up. In a few more minutes he came up front w/o a plastic plate w/ rubber gloves on and grabbed a handful of corn nuggets and walked backed to the kitchen. We were very disappointed , it tasted like the food sat around
for hours, very dry, Cold, losing its taste . We were told in the ad that our food will be Hot and ready when we arrived. Instead their was confusion also it was Saturday afternoon. The store was very busy. Never again.
Young man carry of corn nuggets like that was very unsanitary. We spend
$600. monthly in your store.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.