Wednesday January 15,2012. I went into Publix to purchase 5lbs of Snow Crab legs, I asked for frozen ones so I could put them in the freezer until Friday when I was going to cook them.
I told the gentlemen behind the counter and he apparently weighed in 3lbs and then said...you wanted 3lbs right? I told nicely no I wanted 5lbs & that seemed to fluster him for some reason but I eventually got my crab legs and went to pay for them. I noticed that one package said $54.87, the next package said $18.96. I knew at $10.99 a lb.
that 5lbs of crab legs shouldn't cost that much but the cashier had already rang up the first package so I told them I didn't want the 2nd package. I pushed my cart to the front counter after paying for my groceries and took the crab legs back to the seafood counter and asked him to re-weigh them. He hesitated several times and said they were correct. I told him to humor me and weigh them again.
He seemed a litte upset for me asking this but I didn't care at the time....I wasn't paying for more than they should be. Found out he had weighed all the legs together then divided them into two groups to package them easier. He put the ticket on the first package then package the 2nd group, weighed that package & put a ticket on it. Once I figured out what he had done I told him I would just take the first 3lb package and come back on Friday to get the rest since I needed shrimp also and didn't want to purchase them till the day we were going to eat them.
Anyway I wasn't too upset about it since I got everything straightend out. But it did take me alot longer than I anticipated being in the store. I came back Friday and purchased the other 2 lbs. of crab legs and the shrimp.
I went home and opened the packages and they were extremely dirty looking so I rinsed and srubbed them as much as possible. I cooked them and sat down to eat, I could tell they were very old legs. I know how to cook crab legs and this meat wouldn't come out of the shell. Then I put some in my mouth and spit it out quickly, it tasted like amonia.
It ruined the whole dinner. I smelled each leg before cracking it and eating it. There were 3 complete groups of legs that were rotten. This has happened twice to me now after buying them at Publix.
I will ask to see the crab legs before they wrap them the next time. If there is a next time!! At Publix...you pay a premium price and expect a good product not something thats rotten!! It was discusting smelling and tasting!
To top it off when I went to purchase the 2 lbs on Friday they were on sale for a $9.99 a lb. I was there on Wednesday and paid $10.99 lb. they went on sale Thursday.
I think the guy behind the counter should have mentioned that but never did. This was a terrible experience that I will not go through again.
Product or Service Mentioned: Publix Cashier.