I have been going to Publix as a customer for over 40 years. I love it and will only go there for my groceries.
It is always clean and I know where everything is. The aisles are wide and not cluttered. I buy my produce there also. It is as fresh as the produce stand.
The prices are competitive, and the staff friendly.
I have tried other grocery stores but always end up back at "My Publix". If I ever do get something that is not good I just take it back and they replace it or refund my money with no questions asked.