Publix - Going to the Dogs

I have seen more and more dogs being allowed to come in to Publix.They have been allowed to sit on counters at the Deli, Customer Service counter, as well as, the Bakery.

I have witnessed that their owners, in these particular cases, do not have Handicapped Parking Permits. In most cases, the dogs aren't big enough to provide any kind of assistance to their owners. For the most part, these are comfort dogs and have not been trained for service. Go to for their guidelines.

Publix policy...Look the other way.

The response from management has been nothing less than condescending bull.Publix is afraid and will risk relations with loyal customers.

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Customer service
    • Management poor customer service

Reason of review:
Publix policy concerning dogs in the store
Product or service
Publix Pet Policy
Review category
Food Stores
review #690029

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Jun 21 #1176114

The problem is the laws. People are faking service dogs to bring them inside the store. It is a violation of the ADA (americans disability act) for managers to question a customer or ask for verification for a service dog. They are not turning a blind eye, they are just bound by legalities.

1 0 Reply

Jun 03 #1168470 Ponte Vedra Beach, Florida

I'm disgusted with dogs in publix at ponte vedra fla.
service dogs, fine! other creatures which
employees pet and fondle are a disgrace. apparently,
my 40 yrs loyalty means nothing to publix so I am
reluctantly switching to fresh mkt and w-d.
Thanks for nothing publix.

5 6 Reply

Aug 29, 2015 #1027048

I am German, And would put all you animals haters in a nice hot furnace, good bye

7 5 Reply

Aug 29, 2015 #1026975

All of you who are posting this threatening stuff about someone who took a picture of a non-service dog shopping in a grocery store, you are the guilty ones. This person blurred the photo, should have blurred it slightly more, of course, but they made their point: Dogs have taken over our society, and it's now being proven that they are not supposed to be allowed, for sanitation reasons, into places where people serve food or make food, because not everyone takes care of pets the way some owners do: shots, baths, grooming, tick and flea removal, etc. Dog and cat hair are responsible for tons of allergic reactions that can result in death, even when people don't know they are allergic to certain breeds of dogs or cats. Bringing them into these places is akin to bringing a new, crying baby into a horror movie at midnight: It makes the experience less than it should be, just so someone else doesn't have to get a sitter, or in this case, doesn't want to stop back by their home before grocery shopping to drop off a pet. Lazy and inconsiderate, but more than that, pets are not a sanitary thing to have in a hospital, grocery store, or other places where food or sanitary conditions are necessary. Just ask the Germans: They had to change rules recently about dogs being allowed in bakeries or restaurants, after finding the germs were making their establishments less fit and unable to pass cleanliness inspections.

4 8 Reply

Aug 29, 2015 #1026995

There are also very dirty people that shop in stores. Many people might use the restroom and not wash their hands or floss their teeth and not wash their hands. This is even more disgusting than a dog being brought into a store. A dog can not wipe their own buttocks and then touch groceries. Look at all the people who go to buffet's. They are exposing themselves to much worse conditions than being around an animal. For that matter, what about little children who pick their nose and possibly go to school and have germs all over themselves and then go to the grocery store with parents. Should we not allow our children in grocery stores. Also, I am pretty sure that children pick up items that dog's are not capable of touching. Really, people should mind their own business and certainly not take pics of someone without their permission. I would still break the camera.

11 5 Reply

Aug 29, 2015 #1026971

You have some nerve taking someone's picture without their permission. You need to mind your own business and not worry about other people. Small dogs can be of service to people in need. You are a crabby *** *** and should mind your own business. This is how people get hurt, not minding their own business. If I caught you taking a pic of me, I would pull the camera out of your hands and bust it over your head and knock your teeth down your throat.

5 4 Reply

Apr 25 #1149709

If someone is out in public..... it's fair game to take all the photos you want! Just sayin.... Calm down people. Geez....

1 1 Reply

Aug 29, 2015 #1026970

You should not come in with bad breath, or dirty hands touching all the food, Now, go home and take a bath and brush your teeth and don't come back until you do. And if I catch you taking pictures of me, I will knock you out cold.

6 3 Reply

Aug 28, 2015 #1026441

FYI some small dogs are trained to be assistance dogs for epilepsy, PTSD, and other issues that are not physically obvious. Don't assume people are getting away with something, you don't know WHAT their situation is.

9 2 Reply

Aug 28, 2015 #1026405

Don't take pictures of people without their permission. It's rude.

7 3 Reply

Aug 27, 2015 #1026034

You are absolutely right,publix is becoming very condescending. arf arf to Publix.

5 2 Reply

Aug 27, 2015 #1026038

What do you get when you cross a Harley softail and a Doberman pinscher? a pain in the ***.

2 1 Reply
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