I have seen more and more dogs being allowed to come in to Publix. They have been allowed to sit on counters at the Deli, Customer Service counter, as well as, the Bakery.
I have witnessed that their owners, in these particular cases, do not have Handicapped Parking Permits. In most cases, the dogs aren't big enough to provide any kind of assistance to their owners. For the most part, these are comfort dogs and have not been trained for service. Go to ada.gov for their guidelines.
Publix policy...Look the other way.
The response from management has been nothing less than condescending bull. Publix is afraid and will risk relations with loyal customers.
Product or Service Mentioned: Publix Parking.
Reason of review: Publix policy concerning dogs in the store.
I didn't like: Customer service, Management poor customer service.