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I have seen more and more dogs being allowed to come in to Publix.They have been allowed to sit on counters at the Deli, Customer Service counter, as well as, the Bakery.

I have witnessed that their owners, in these particular cases, do not have Handicapped Parking Permits. In most cases, the dogs aren't big enough to provide any kind of assistance to their owners. For the most part, these are comfort dogs and have not been trained for service. Go to ada.gov for their guidelines.

Publix policy...Look the other way.

The response from management has been nothing less than condescending bull.Publix is afraid and will risk relations with loyal customers.

This reviewer shared experience about "publix policy concerning dogs in the store" and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Publix and uploaded a picture. The most disappointing about publix parking at Publix was customer service and management poor customer service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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First of all writer, you are seriously WRONG about small dogs can not provide a service...I have a full blooded 7lb Cihuahua and he takes care of me!

He can tell if a seizure is coming, knows if my blood sugar and/or blood presure is to high or too low! AND HE FOUND MY CANCER!! My doctors have witnessed all ! And the calming me down when I was very upset to learn I did in deed have cancer.

My oncologist said my dog sensed it!!So please do not make it sound like there is no purpose for a dog his size being useless....


I've seen dogs half the size of freaking horses (slight exaggeration) in Publix stores...I've seen pit bulls..I've witnessed dogs aggressively growling and barking in Publix stores...

I've been to a Home Depot and watched a rot weiler.. not a service dog doing his business on the floor.. the owner did nothing, nor did he offer to clean it up. Management had to call their Hazmat Team to have them dispose if the waste.

Why in the world is the Health Dept not doing anything...

is there not an ordinance prohibiting this?This is disgusting!


Unfortunately, not a darn thing you can do about it!I think it is absolutely ridiculous, I work in retail store, that sells upscale furniture.

I asked a few of my managers, at several times, to check out dogs walking around sniffing our furniture. They told me they were not allowed to ask the customers for the papers on the dogs. They said they could not do anything about it. In the meantime, I’ve witnessed several dogs peeing on the sofas and a few of them doing number two in our room settings.

Our company over the years, has had to trash many sofas, as well as rugs. Are you kidding me?

And we can’t ask these people to see their papers?Ludicrous!

to Sofia Janez #1420750

As a service dog owner, I agree with you.These people I promise you, They have FAKE SERVICE DOGS!!....and I love it when someone asks me for my card on him.

Because I want to prove mine is really a service dog. My dog NEVER barks inside. He knows what the inside voice is shhh.

Yes, people should have to show proof the animal is a true service dog.God bless....


Publix does ignore animal laws with regards to non service animals.Dogs in carts, being feed at the deli counter and even at the butchers window.

I took photos and sent a complaint to Health Department last week.

Keep your pets home.Some people have serious allergies or mild ones like I do..


Dogs ?

I may start shopping there.

That sounds like fun.


This is an ignorant statement.My service dog is 12 lbs, registered, and I do have a Handicap placard.

Anytime someone wants to take my MS, degenerative disk disease and osteoarthritis, I will gladly unregister her. Until then, she is incredibly helpful to me with balance and sleep.

Also, Publix staff have told me that she has to be out of the grocery cart but I can bring her in her own carriage so that I have something to hold onto.They have not turned a blind eye when we have been in the store.

Evansville, Indiana, United States #1288556

Just fake news dogs have never been allowed to sit on the counters at anytime, If it had you would have pictures of it.The dog I see in picture is certainly on the floor.

The floor in the picture does not look like a Publix store for they have terrazzo and the shopping carts have green on them JUST SAYING.Go back and shop at Walmart I'll stick with Publix all day long.

Pompano Beach, Florida, United States #1275247

DOG LIVES MATTER!!!!!!!!!!!!!!!!!


The problem is the laws.People are faking service dogs to bring them inside the store.

It is a violation of the ADA (americans disability act) for managers to question a customer or ask for verification for a service dog.They are not turning a blind eye, they are just bound by legalities.

to Anonymous #1321076

It's a disgrace

to Anonymous #1430594

Not quite true. At least here in Florida. See Florida statute 413.08

Ponte Vedra Beach, Florida, United States #1168470

I'm disgusted with dogs in publix at ponte vedra fla.

service dogs, fine! other creatures which

employees pet and fondle are a disgrace. apparently,

my 40 yrs loyalty means nothing to publix so I am

reluctantly switching to fresh mkt and w-d.

Thanks for nothing publix.


I am German, And would put all you animals haters in a nice hot furnace, good bye


All of you who are posting this threatening stuff about someone who took a picture of a non-service dog shopping in a grocery store, you are the guilty ones.This person blurred the photo, should have blurred it slightly more, of course, but they made their point: Dogs have taken over our society, and it's now being proven that they are not supposed to be allowed, for sanitation reasons, into places where people serve food or make food, because not everyone takes care of pets the way some owners do: shots, baths, grooming, tick and flea removal, etc.

Dog and cat hair are responsible for tons of allergic reactions that can result in death, even when people don't know they are allergic to certain breeds of dogs or cats. Bringing them into these places is akin to bringing a new, crying baby into a horror movie at midnight: It makes the experience less than it should be, just so someone else doesn't have to get a sitter, or in this case, doesn't want to stop back by their home before grocery shopping to drop off a pet.

Lazy and inconsiderate, but more than that, pets are not a sanitary thing to have in a hospital, grocery store, or other places where food or sanitary conditions are necessary.Just ask the Germans: They had to change rules recently about dogs being allowed in bakeries or restaurants, after finding the germs were making their establishments less fit and unable to pass cleanliness inspections.

to Anonymous #1026995

There are also very dirty people that shop in stores.Many people might use the restroom and not wash their hands or floss their teeth and not wash their hands.

This is even more disgusting than a dog being brought into a store. A dog can not wipe their own buttocks and then touch groceries. Look at all the people who go to buffet's. They are exposing themselves to much worse conditions than being around an animal.

For that matter, what about little children who pick their nose and possibly go to school and have germs all over themselves and then go to the grocery store with parents. Should we not allow our children in grocery stores. Also, I am pretty sure that children pick up items that dog's are not capable of touching. Really, people should mind their own business and certainly not take pics of someone without their permission.

I would still break the camera.

to Anonymous #1382533

I watched a 70 something woman open the case for bagels and rolls, squeezed them, took none and didn't like it when I questioned her. No service dog would ever do that.


You have some nerve taking someone's picture without their permission.You need to mind your own business and not worry about other people.

Small dogs can be of service to people in need. You are a crabby *** *** and should mind your own business.

This is how people get hurt, not minding their own business.If I caught you taking a pic of me, I would pull the camera out of your hands and bust it over your head and knock your teeth down your throat.

to Anonymous #1149709

If someone is out in public.....it's fair game to take all the photos you want!

Just sayin....

Calm down people.Geez....

to Anonymous Rancho Mirage, California, United States #1274658

No it's not... Really...

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