store manager people customer customers service employees customer service food stores

Bagger didn’t put all items in bag | Publix review from Atlanta, Georgia

2.5
Details
I went to Publix on the way home to get turkey from deli to make sandwiches for work to save money on lunch. Bought 4 items, got home and the main ingredient, the turkey was not in the bag. I couldn’t believe it. I was so mad! The man who bagged the items didn’t look like he had two brain cells to rub together and I figured that’s why he’s bagging groceries. But now I am going to bag my own groceries to make sure I get what I’m paying for! Now I have to stop at the store again on my way home to get my money back and wait at the deli to get turkey again. I shouldn’t have to pay a second time.
View full review
Review
#1448511 Review #1448511 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$6
Preferred solution
Deliver product or service ordered
Bad check prosecution in some counties and states "helps" the county because the DA office makes mucho dollars in fees. (I'm not an expert on this, but I just read an article about it.) These fees are actually so high that, collectively, they sometimes fund various...
View full review
1 comment
Anonymous
#1363724

Worked for Publix 41 years. 20 as store mgr.

only time I got in trouble with D.M's was for telling the truth. Was also frequently chastised for caring, helping, my associates.

Kept thinking wrongly that they came first!! Dmmit

Review
#872980 Review #872980 is a subjective opinion of poster.

Publix Manager Review

Publix 1050 All deli manager not good everytime I go there I did find a good service
View full review
Review
#782849 Review #782849 is a subjective opinion of poster.
Service
Publix Manager

Frozen Foods Review

3.2
Details
None of price tags match items. I told the service desk and they said they would fix it. Went back 3 days later there were new tags but they still didn't match.
View full review
Review
#738679 Review #738679 is a subjective opinion of poster.
Reason of review
Pricing issue
I am so tired of being approached by panhandlers and dirty smelly homeless people (all men) at my local Publix store in Atlanta, GA. The store is Publix # 1061 and is located in Midtown Atlanta on Spring Street one block south of 10th Street near Georgia Tech. I...
View full review
1 comment
Anonymous
#1078031

I agree it makes you feel uncomfortable you say something because someone else say something so you bring it up to The manager .I know but what can employees and customers do time to go other store wait until publix shapes up management then store manager they all need management Consultant just like Wal-Mart has to Proper way of handle things

Review
#727643 Review #727643 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Keep the homeless people out of your store unless they are actually buying something.

Publix Manager Review

I went in to the publix in midtown to get a ssandwich from the deli i saw the manager yelling at an associate she was rude and disrespectful
View full review
Review
#584619 Review #584619 is a subjective opinion of poster.
Service
Publix Manager
Reason of review
Poor customer service
I purchased 3 8oz containers of publix brand lump crabmeat. I believe it was 12.99 or 15.99 per container to make she crab soup. After the soup was made it the recipe said divide the crabmeat into bowls. Thankfully I didn't add it to the soup. I opened it p and it...
View full review
5 comments
Anonymous
#1756279

Publix does sell lump crab meat in the seafood section in plastic containers and they do have a long life. Mine was perfect and I followed the lump crab cake recipe for cakes and sauce and both were delicious.

I added a little extra green onions and onions to my sauce and it was great.

Highly recommend. I liked the lump crab meat much better than the smaller pieces of crab meat in a cheaper container.

View more comments
Review
#560762 Review #560762 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$50
Preferred solution
Full refund
Tags
  • Crabmeat

Associates Treatment Review

The publix in Kathleen Ga management is horrible. The associates are treated like trash and the morale of the associates is very low because of management talking to them like they are nothing.Please somebody help these. Associates
View full review
Review
#538566 Review #538566 is a subjective opinion of poster.

Publix - Employees Treatment Review from Atlanta, Georgia

Publix does not care about associate they do not appreciate the job you do they also dont give proper pay raises for doing a *** good job the managers are also some of the worst people I have ever worked with the do not treat people with respect how can you get to where you need to be if all you get is quarter raise aka 25 cents its Its first class BS NOTHING BUT how can you work hard for a company that doesnt reward hard working service
View full review
2 comments
Anonymous
#932414

Do you realize that you are in a minimum wage job,You are not finding a cure for cancer. Publix pays way above minimum wage, If pay is that important to you can I suggest you go to school

And train for a skill that pays more.Publix is an amazing company with great benefits and I for one appreciate how"good" we have it.And by the way no one puts a gun to your head and makes you come to work.You can leave.

Anonymous
#864036

If you look at the average grocery store worker, you will notice that the salary is not as high as other feilds of industry. I have relatives that work for publix, who've put several years in, the pay increases come with time and title.

The company is growing which means that their is both stability and availability for advancement. This is uncommon in a company that prides themselves on primarily US based business (not outsourcing). They have stock, insurance, and banking benefits that the average joe does not normally get.

I'm currently laid off from an industry that pays heavily for their employee's wages, but if I had started publix when i was kid and stuck with it, my wages would have been consistent and stable enough to live. Count yourself lucky, that you are with a good company.

View more comments (1)
Review
#526928 Review #526928 is a subjective opinion of poster.

Contact Publix Customer Service

Website:
Mailing Address:
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

Publix Products and Services Reviews

Compare Companies

Publix
Publix
8437 reviews
2.7
VS
Walmart
Walmart
8437 reviews
2.2
Compare Publix vs Walmart
Come ON. Publix shouldn't be closed on Thanksgiving, either. After all, it's all about the food on that day. Kroger's open. Always has been. But to shutter the doors on EASTER?? Really? What are you? -- Chick-Fil-A? It is absolutely ridiculous for a MAJOR...
View full review
141 comments
Anonymous
#1489099

wah. wah, wah. go back to Kroger and stay there.

View more comments
Review
#483582 Review #483582 is a subjective opinion of poster.