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Don’t go to Publix pharmacy in Brunswick, Ga unless you’re desperate.

2.4
Details
in the 6 months I’ve been coming here I think they have gotten 3 prescription correct. We spend about $800.00 a month. They don’t fill the prescription until I come in even after I say I’ll pick it up in a couple hours. They are always out of the prescription and have to order it so I come in or call 2 days before and have to tell them to order it. Sometimes they order it but usually forget. They are rude and ignorant here. No one seems to care if my prescription runs out and I go without for 3 or 4 days. Please do something before I call a news station or BBB. Karen Dwyer
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1 comment
Machele
#1782383

Perhaps you are unaware, but there are many other pharmacies in your area to choose from. Continuing to go to the same inept pharmacy and then complaining abut it is rather concerning to us.

Review
#1716924 Review #1716924 is a subjective opinion of poster.
Service
Publix Prescription Refill
Reason of review
Order processing issue
3.4
Details
So I stopped at my not usual publix on old Peachtree Road on the way to pick up a cake card and champagne. All was find till I checked out. I insisted carrying the cake as it had writing on it and I wanted to make sure it didn’t smudge. I asked the cashier if someone...
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Review
#1688203 Review #1688203 is a subjective opinion of poster.
Service
Publix Customer Care
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund

Manager harassing | Publix review from Snellville, Georgia

3.6
Details
I’m a employee and I called out sick to the store manager the department manager called me 2 hours later and was very disrespectful and started being rude then compared me to him. I’ve called every number on publix website still no response from corporate
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Review
#1668085 Review #1668085 is a subjective opinion of poster.
Service
Publix Customer Care
4.0
Details
I was at Publix with a $3 off Dixie plates yesterday and they gave me gel said coupon wasn’t valid that coupons suck I asked so why you advertise bogo and coupons if you are not going to honor them the manager Daniel Lusby was super rude walked off made negative...
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2 comments
Lenix
#1750948

Sounds to me like you were rude first. Most likely you were using the coupon wrong, and when you were told this you mistook being told no as rude.

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Review
#1644435 Review #1644435 is a subjective opinion of poster.

Now they are hiring very rude people I don’t like to shop at publix anymore

The cashier name jay at Publix he was very rude with me .
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Review
#1621946 Review #1621946 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • publix corporate office

Bagger didn’t put all items in bag | Publix review from Atlanta, Georgia

2.5
Details
I went to Publix on the way home to get turkey from deli to make sandwiches for work to save money on lunch. Bought 4 items, got home and the main ingredient, the turkey was not in the bag. I couldn’t believe it. I was so mad! The man who bagged the items didn’t look like he had two brain cells to rub together and I figured that’s why he’s bagging groceries. But now I am going to bag my own groceries to make sure I get what I’m paying for! Now I have to stop at the store again on my way home to get my money back and wait at the deli to get turkey again. I shouldn’t have to pay a second time.
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Review
#1448511 Review #1448511 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$6
Preferred solution
Deliver product or service ordered
2.5
Details
New Publix store, the trip for crab (snow crab) was a big disappointment. Prices way to high ($10.99 lb) and the leggs were so small you would think they were illegal to keep. I have shopped at publix for years and years because they always have the best quality foods....
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Review
#1443200 Review #1443200 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$11
Preferred solution
Price reduction

Careless employees bad managers | Publix review from Athens, Georgia

Find expired food frequently at Leeds and Trussville AL stores This summer at Leeds store, employee pushed button 2 close SUV hatchback, I was putting cold food bag into front sear, came back 2 rear & hatchback closed on my head, puncturing scalp and resulted in compressed neck injury. Employee asked if OK I said NO, she turned around and left ! Long story, store mgrs uncaring, corporate contacted & I was reimbursed 4 med expenses...not much, had 2 fight/fuss to obtain. I avoid Publix now they dont offer anything you cant buy somewhere else ... except 4 Publix brands!
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Review
#1435315 Review #1435315 is a subjective opinion of poster.
Service
Publix Customer Care
I think it is a shame Publix at Oglethorpe Crossing 3435 Ashford Dunwoody Road, Brookhaven GA 30319, had gone down. I am so tired of going to this store and most of the produce items are bad or going bad. Also, starting to find more and more items out of date, some...
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Review
#1394270 Review #1394270 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Publix Customer Service

Website:
Mailing Address:
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

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2.7
Details

Update by user Jul 09, 2018

The management at Publix is pitiful. They don't care.

Original review posted by user Jul 08, 2018

I have always used Publix for groceries & prescriptions. This time they didn't have enough of my prescription. I took what they had & when I went back they told me i would have to use another prescription. They keyed...
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Review
#1298302 Review #1298302 is a subjective opinion of poster.
Service
Publix Prescription Refill
Pros
  • Location
Cons
  • Management personnel
Reason of review
Order processing issue