State: Georgia Clear all filters (85 of 930 reviews match)
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4.0
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I was at Publix with a $3 off Dixie plates yesterday and they gave me gel said coupon wasn’t valid that coupons suck I asked so why you advertise bogo and coupons if you are not going to honor them the manager Daniel Lusby was super rude walked off made negative...
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#1644435 Review #1644435 is a subjective opinion of poster.

Now they are hiring very rude people I don’t like to shop at publix anymore

The cashier name jay at Publix he was very rude with me .
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#1621946 Review #1621946 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • publix corporate office

Publix in Atlanta, Georgia - Bagger didn’t put all items in bag

2.5
Details
I went to Publix on the way home to get turkey from deli to make sandwiches for work to save money on lunch. Bought 4 items, got home and the main ingredient, the turkey was not in the bag. I couldn’t believe it. I was so mad! The man who bagged the items didn’t look like he had two brain cells to rub together and I figured that’s why he’s bagging groceries. But now I am going to bag my own groceries to make sure I get what I’m paying for! Now I have to stop at the store again on my way home to get my money back and wait at the deli to get turkey again. I shouldn’t have to pay a second time.
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#1448511 Review #1448511 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$6
Preferred solution
Deliver product or service ordered
2.5
Details
New Publix store, the trip for crab (snow crab) was a big disappointment. Prices way to high ($10.99 lb) and the leggs were so small you would think they were illegal to keep. I have shopped at publix for years and years because they always have the best quality foods....
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#1443200 Review #1443200 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$11
Preferred solution
Price reduction

Publix in Athens, Georgia - Careless employees bad managers

Find expired food frequently at Leeds and Trussville AL stores This summer at Leeds store, employee pushed button 2 close SUV hatchback, I was putting cold food bag into front sear, came back 2 rear & hatchback closed on my head, puncturing scalp and resulted in compressed neck injury. Employee asked if OK I said NO, she turned around and left ! Long story, store mgrs uncaring, corporate contacted & I was reimbursed 4 med expenses...not much, had 2 fight/fuss to obtain. I avoid Publix now they dont offer anything you cant buy somewhere else ... except 4 Publix brands!
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#1435315 Review #1435315 is a subjective opinion of poster.
I think it is a shame Publix at Oglethorpe Crossing 3435 Ashford Dunwoody Road, Brookhaven GA 30319, had gone down. I am so tired of going to this store and most of the produce items are bad or going bad. Also, starting to find more and more items out of date, some...
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#1394270 Review #1394270 is a subjective opinion of poster.
Reason of review
Bad quality
2.7
Details

Update by user Jul 09, 2018

The management at Publix is pitiful. They don't care.

Original review posted by user Jul 08, 2018

I have always used Publix for groceries & prescriptions. This time they didn't have enough of my prescription. I took what they had & when I went back they told me i would have to use another prescription. They keyed...
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#1298302 Review #1298302 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Management personnel
Reason of review
Order processing issue
Refused to accept my check from a recent ly opened account, after they said it would be accepted. They blamed it on their check cashing service who have refused to explain and there is no way to contact anyone at their check cashing service to explain. Kroeger looks...
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1 comment
Anonymous
#1410054

It gets better, the check cashing service says we need to establish a history, but won't tell us how, if they don't approve our checks. They don't explain how to establish trust, how many check s need to be cashed to establish ourselves or provide any guidance.

Publix hired them, Publix offers no options such as a courtesy card.

We are caught in a loop where we can't cash a check, we can't establish our credit as they won't approve our checks because we do not have a history and they provide no guidance and don't have a method to track transactions to establish credit. What a joke!

Review
#1156553 Review #1156553 is a subjective opinion of poster.
Featured
Publix - Supreme??  Pizza
Thought I'd try your Publix Supreme Self Rising Crust Pizza. The picture on the box really looked good. Too bad the pizza INSIDE the box didn't look like that. I took a picture for you to see the few pieces of red pepper, but what made me laugh at loud was the TWO...
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18 comments
Anonymous
#1250286

Am I missing something here? It looks great to me.

Why not just shut up, eat your *** pizza, and enjoy life for once? Sheesh.

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#940305 Review #940305 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Contact Publix Customer Service

Mailing Address:
Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts
I work for the one on moores lane in Brentwood.been there for about 5 weeks they treat me like ***.i worked all my life with all kinds of different people and I never have been treated this bad in all my life the 1st 2 days I worked no water no bathroom break I just...
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1 comment
Anonymous
#1183605

That's a common problem with publix, especially on the west coast of Florida between Tampa and Fort Myers.

Review
#877676 Review #877676 is a subjective opinion of poster.