State: Florida City: West Palm Beach Product: Publix Manager Clear all filters (2 of 140 reviews match)
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2.8
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I have used my Samsung phone to pay for groceries at Publix for several months now. Today after my phone payment was approved, the cashier went and got the manager. The manager demanded to see my license and credit card, then suddenly she took them into the office. She...
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4 comments
Anonymous
#1358966

I tried to pay last week twice with my android pay.both times the manager and I had a conversation as why my android pay would not work.They have no clue..but previously it di...

Review
#878524 Review #878524 is a subjective opinion of poster.
Service
Publix Manager
Cons
  • Management personnel
  • Management poor customer service
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Publix Cashier
  • Publix Manager
  • Smartphone Payment

Publix - S1009 doesn't care what public wants

I am tired of asking this store for more organic variety like organic cottage cheese and organic parsley and plantains; produce persons looked answering, "we will get o.plantain if you buy the case." Ah? Manager doesn't really care either he sent me to publix.com to request organic anything. Ah? Some cashiers are the epitome of major rude and lack of professionalism to customer. Even assistant managers have substandard quality to the public. Once am item was an sale. I got 6 of them but she still charged me full price although I went back to check price was reduced she argued the item that was on sale was the smaller size. Next day I visited store and in fact the item was on sale. I bought by mistake 3 Public turkey packages for my dog instead of Plainville turkey. It had a pink slim, didn't say if it had no hormones and antibiotics instead it said it had added food coloring. Yuk once package was opened I threw it away but returned the others. Oh Gosh they had to consult with the CEO of Publix whether they could refund the one I threw out and didn't shlep in store. Just now I came back and again I got another complaint. 4 of the dozen organic eggs are stuck to the carton. I've got pictures to prove it. What am I suppose to shlep in to store 4 of the broken eggs tomorrow. I don't think so!! Stop going to Publix. Travel farther to Wholefoods market where reps are nicer, have common sense, and you can return items without too much grilling. And most veggies, fruits and certainly turkeys or steaks are free of hormones and antibiotics! Enough with Publix. Plus I hate their set up and long idiotic isles. They don't care about the public. And we keep going because we are too busy, too hungry or too lazy to go to 'Wholefoods market. Well good news. A Wholefoods market will open in downtown Miami! Bless Wholefoods!
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Review
#315362 Review #315362 is a subjective opinion of poster.
Service
Publix Manager

Contact Publix Customer Service

Mailing Address:
Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts