State: Florida City: Pompano Beach Clear all filters (12 of 930 reviews match)
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2.1
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We just moved to FL and had the misfortune of picking Publix at the Parkland Commons as our first pharmacy. My husband has a complex spinal cord injury that requires several prescription medications, one of them being an opioid pain killer. It’s taking them WEEKS to...
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1 comment
Anonymous
#1715943

What is wrong with you not to go to another pharmacy right away?

Review
#1586293 Review #1586293 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Slow service
  • Purposefully delaying prescription refill
  • Lack of professionalism
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Parkland Publix
  • Parkland Commons

Publix in Pompano Beach, Florida - Meat Department not wearing gloves

A meat employee handled my chop meat without wearing gloves. I told him I am not accepting the meat. I instructed him to put gloves on and then package chop meat. There is a lot of hepatitis A going around in Florida. I surprised that Greenwise/Publix should be knowledgeable about the spread of this disease. The employee has Hepatistis A, touching the meat with his bare hands and packages meat. Then you buy the chop meat, steaks, chicken, etc from food that has already been contaminated with Hepititis A. Then you contact the Hepititis virus. They should improve their policy to protect their customers.
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Review
#1546225 Review #1546225 is a subjective opinion of poster.
Reason of review
Meat department handling meat with gloves to protect us from Hepatitis A
Preferred solution
The workers should have mandatory wearing of gloves when handling any kind of meat or poultry.
Publix is selling on a mass scale out dated foods! This is playing with the health of our children. When i found food years out dated the mangers not one but many acted like it was no big deal! Wrong big deal i bought 20 ham steaks that were bogo i own a small food...
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1 comment
Anonymous
#1203983

You mean they are selling old food that could make you sick or die?

Review
#905676 Review #905676 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective
Have gone to several Publix in Broward County, Fl. They don't have the ability to use a credit card security chip so you have to take the card out of any security holder you have the card in to swipe it. It exposes your card to anyone who has a credit card reader and...
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Review
#857126 Review #857126 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Get the software
3.3
Details
I arrive at Publix to fulfill my prescription. I had just left the hospital and needed my prescription, however I didnot have my insurance card with me. Once I got to the front window, Will (talk African American)took my prescription. I informed him I don't have my...
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3 comments
Anonymous
#1676054

Publix just doesn't care, my prescriptions are always late and usually wrong. 4 30 pill scripts and none ever have the same count, usually none have 30....

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Review
#806667 Review #806667 is a subjective opinion of poster.
Reason of review
Poor customer service
This is to warn ALL PUBLIX STOCK HOLDER'S!!!! Your stock will go down again on Feb. 1st. Guaranteed!!!!!! ED Crenshaw quit he is taking his 1.5 billion you worked so hard for him to make.By leaving he takes 1 percent of publix with him!!! They sent stock holders a .20...
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13 comments
Anonymous
#1172141

How come sales went up but the stock price went down? What does all the Publix cult members have to say?

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Review
#779754 Review #779754 is a subjective opinion of poster.
Reason of review
Problems with payment
Feeling great about publix. This is got to be a very *** person first it work's at publix then it comes to a complaint review to tell pissed off people how happy you are you ripping people off at publix for a living. We don't need brainwashed adolescents telling us how...
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Review
#771699 Review #771699 is a subjective opinion of poster.
Reason of review
Poor customer service
Wow I use to work with but not for publix being a chef I found that most but not all managers are scamming every person that walk throgh the door do the math can you divide 3 into$10.00 not in american money you cant nor 2 into $5.99 humm how about the 9 percent of all...
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1 comment
Anonymous
#1101667

A product on sale for 3 for $10 would be $3.33 for two of them and $3.34 for the third, 2 for $5.99 would be $3 for one and $2.99 for the second. It's not that hard.

Review
#770114 Review #770114 is a subjective opinion of poster.
Reason of review
Bad quality
Publix where shopping is NOT a pleasure! I have been a loyal Publix customer for 28 years. I purchased the incorrect hair product for my husband and the incorrect Tyson frozen chicken breast from the Publix store at 2511 E. Atlantic Blvd on 5/08/15. I live within 2...
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3 comments
KevinRichards
#982890

You have a lot of growing up to do. I reported your husband to the police because he married a child(you) That is illegal for a grown man to marry a child.

The fact that you have a family with him makes me even more disgusted. It shows he had intercourse with a child(unless the children were adopted. Next time take a grown up shopping with you to make sure you get the right products. Not once did you take any responsibility for buying the wrong products which proves you are an three year old child.

They threw out the chicken because once food is sold they cannot resell it. I know you are just a child and do not think there are bad people out there, but there are bad people out there. People would tamper with the food which can make a person sick or even kill a person. In know you are a naive child but you have to know there are bad people out there.

Like you husband who is impregnating you when you are just a child.

You say you have other options for shopping. I am sure they were delighted to hear that comment. I am sure you will not be missed.

I just feel bad for the "other options" that have to deal with you.

You say you have been a loyal customer for 28 years which I doubt. The math does not add up. How can an three year old be a loyal customer for more than nine times the years of their age.

Even if you are an adult just acting like a child you are not very loyal if you boycott the whole chain for something that is YOUR fault.

Just because someone did not give in to your temper tantrum does not mean that their customer service skills are atrocious. I am sure it was not a pleasure dealing with an adult throwing a temper tantrum like some three year old child who was denied candy by her mother.

Stop lying, you obviously do not understand the legal issues with perishables. If you did you would not be throwing a temper tantrum about it. If someone restocked a perishable and one of your family members got sick or died from it you would be the first to complain.

Yeah throwing it away in an angry and aggressive manner is not acceptable, but if you actually are an adult your childish and immature behavior was not acceptable.

Remember one of the issues was you did not like the idea of them throwing the chicken in the trash. They cannot donate it to homeless shelters in case it was tampered with. Grow the heck up. For someone who is a "loyal" customer, for someone who is supposedly old enough to be married, you act as if you are three years old.

You acted like a three year old, when you did not get your way you threw a temper tantrum. That is what set Bruce off.

If you acted your age they would not have been rude to you, but it seems that you are mistaking being told no as rudeness which makes me wonder even more if you are in fact three years old. Again like I said, not giving in to your little temper tantrum does not mean the employees lack customer service skills.

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Review
#634272 Review #634272 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Publix Customer Service

Mailing Address:
Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

Publix - Department Review from Pompano Beach, Florida

My wife and I shopped at Publix Market today and it was quite busy and some people were very rude , ( THE CUSTOMERS! ) AND YOUR PEOPLE ONE NAMED LARRY FROM THE DELI DEPARTMENT AND A BOB FLYNN AT CHECKOUT WERE ABSOLUTELY IN CONTROL. SOME OF THE CUSTOMERS WERE SO RUDE I WOULD HAVE TOLD THEM TO SLOW DOWN OR GO SOMEWHERE ELSE . But your two employees handled them with kid gloves.Very Very professional and showed a lot of parience and class. a credit to these two employees, and Publix for hiring them. david and mary ravanesi hillsboro bch fla. they were teriffic!!
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Review
#268123 Review #268123 is a subjective opinion of poster.