State: Florida City: Boca Raton Clear all filters (10 of 930 reviews match)
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Publix in Boca Raton, Florida - Online ordering

2.9
Details
I am out of the country and was trying to order xmas dinner and publix will not allow orders from outside the United States. I am having 30 people over.
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Review
#1414300 Review #1414300 is a subjective opinion of poster.
Reason of review
Poor customer service

Publix Bread Review

Publix still using high fructose corn syrup in there bread. Not good. Need more vegan friendly products.
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Review
#846860 Review #846860 is a subjective opinion of poster.
Reason of review
Bad quality
this store has the most incompetant people working I have ever seen. Every week I shop there I have a problem, the last being I was ripped off by the front desk when I returned an item and they did not give me the correct refund. I have no receipt to prove my refund,...
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6 comments
Anonymous
#1017466

You're absolutely ridiculous. Any store with a return policy that accepts returns without a receipt (and I've worked for a few) is doing you a favor, since who knows where you bought it, if it was given to you, or you stole it.

Without a receipt they have no idea how much you paid, so they refund either the current price or the lowest price the item has been marked down to during a sale. You expect them to just believe you when you throw out a price you claimed to pay? Please.

You should be grateful they're willing to refund you anything without proof of purchase. This is the most idiotic complaint I've read in a long time.

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Review
#676815 Review #676815 is a subjective opinion of poster.
Reason of review
Problems with payment

Publix Staff Review

Customer service is bad. Often the cashiers and the bag person are talking about their life. They are very rude. Where is the training?? The worst I ever encounter. I shopping there 2 x a week , but now I have been going to Trader's Joe. They are very polite, smiley faces and they don't forget they are at work ! Not socializing like Publix employees.
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Review
#668319 Review #668319 is a subjective opinion of poster.
Reason of review
Poor customer service

Publix Staff Review from Boca Raton, Florida

Publix at Sandalfoot blvd and 441 HORRID! Their is a cashier named Linda she is horrible fights with customers talks about her life inappropratley.there are bums.passed out in front of store none of the other cashiers speak english then tbey speak creole to other employees right in front of you.The store is dirty the male stockman make passes at my 16yr old daughter.Who is managing the store its a free for all
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Review
#659307 Review #659307 is a subjective opinion of poster.
Reason of review
Poor customer service
I have also purchased and returned snow crab legs in several occasions. I smell them first before I eat them and many times brought them back due to a foul smell or the outside of the fish was slimy. My worst experience though is from Publix rotisserie barbecue...
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Review
#618271 Review #618271 is a subjective opinion of poster.
Reason of review
Bad quality
2.3
Details

Update by user Apr 12, 2015

Recent update on this review. I have just been released from the hospital as I was diagnosed with salomenella poisoning which I would assume was from the chicken.

Unless the chicken is tested it is uncertain. I have saved a portion of it in

case the health dept needs it...

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7 comments
Anonymous
#985015

All the cooked product is temped to a safe range that is regulated by the FDA and whatever other government organiztion that gives a ***. Product that causes salmonella cannot be distinguished from other product, and they rotate and refuse to use past date product.

Its like getting in your car and driving. You can do everything youre supposed to do, but some accidents are just out of your hands.

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Review
#618243 Review #618243 is a subjective opinion of poster.
Reason of review
Bad quality

Publix in Boca Raton, Florida - It is terrible unfair service!

It is inappropriate situation. I usually do groceries shopping not in Publix. But today in the morning I needed the easiest way... I bought two pieces of food and a box with chocolates. Paid for my purchase, I took my Publix bag with no checking and went home. And only at home I realized than I did not take the chocolate box. So, I returned to this store in 10 minutes (maybe less) and asked cashier about my box. And it was sooooo unbelievable when she made really surprised face what I was talking about, asked to show the receipt... When I gave it, she could not say anything trying to read whole list of my purchases. At the end of this show she directed me to Customer Service. It was another one show, when two ladies could not find a manager. Finally, they said that he would be at 13-00.... My anger was no the limit!!! How should I deal in such situations?! It was no question about money (it is just 5$). Anybody wants to help me! I really could not find any reasonable answer! It is a matter of principle! The Store Manager is Chris Chase.
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3 comments
pubixsux
#644979

and can you really say you were surprised at the abusive way publix treated you as a customer? BOYCOTT PUBLIX

Anonymous
#647113
@pubixsux

Boycott these nuts

You probably stole the candy in the first place

Anonymous
#642203

That is ridiculous! I'm really sorry that the staff there wasn't properly trained to deal with something so simple.

At my store, my manager has told me (within reason), if something like that happens, replace it for them as quickly as possible.

That makes me mad that somebody representing MY company with that kind of service :(

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Review
#403347 Review #403347 is a subjective opinion of poster.

Publix in Boca Raton, Florida - Price increases

This is not a complaint so much as a comment regarding the price hikes on certain items at Publix. Banannas were fifty nine cents last week....this week up by ten cents a pound. Bryers Ice Cream at Walmart is nearly half the price compared to Publix. Also, V8 Diet splash is $1.98 at Walmart and nearly three dollars or more at Publix. I am sure there are more items that price comparison would show more favorably toward Walmart. I have friends who have the same shopping experiences. Many of us only shop Publix for items not available at Walmart.
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4 comments
Anonymous
#633101

Have fun shopping at Walmart! let us know how clean their stores are!

Anonymous
#611193

haha what? go shop at walmart then with all the disgusting white trash people and dirty stores and *** all over the floors.

at publix you don't just pay for the items, you're paying for the cleanliness of the store, the customer service, not waiting in a huge line, etc. go shop at walmart.

Anonymous
#592385

Are you being serious? Go f^cking shop at walmart then, I mean d@mn.

Publix is a multi-billion dollar company. What the heck does it matter to them where you shop? Jeez. Publix, yeah has higher prices on SOME things.

But when you shop the ad and the BOGO, it's awesome.

No one has a gun to your head forcing you to shop there. :x

Anonymous
#543893

Why don't you go shop at walmart and stand in line for 2 hours....Some of us have a life and want to to get in and out with friendly service. I would rather pay extra for that quality service!

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Review
#334864 Review #334864 is a subjective opinion of poster.

Contact Publix Customer Service

Mailing Address:
Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts

Publix *****

Publix finally has competition in Boca Raton. A New Supermarket called "Western Beef"opened in West Boca off 18th Street near 441. Even though I live in the East I now travel to West Boca for my major food shopping needs & use my local Publix as a convenience store. I now save a minimum of 30% even 50% or higher ! Produce, Meat & Deli are especially great values & they also have stored baked bread & goods as well. Much cheaper then Publix. I hope they open more stores. It is about time we had another choice that will not rip us off.
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4 comments
Anonymous
#68446

Hey Cousin it, are you one of the Munsters ? If you think that is the Inner City you must be a real fairy !!

You don't know what tough is sissy boy !!

Anonymous
#68435

Drive with windows up? It's fecking Boca Raton you yuppy ***.

And good Publix has been slacking over all on everything, they need something to put them in check.

You won't ever catch me in a Win Dixie, Walmart meat and produce suck and I refuse to get a Costco/Sams/BJ card so that leaves Whole Foods (not for me) or Publix :(

MOO
#68431

You know Thye took mu Ins knowinf how sick i am

Anonymous
#60207

dummy!!!!!!!!!!!!!! That area is the inner city.

I hope that you drive with your windows up. You are as dum as those wal-mart shoppers

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Review
#149617 Review #149617 is a subjective opinion of poster.