Contact Publix Customer Service
Publix Phone Numbers and Emails
Toll-Free Number:
-
(800) 242-1227For Store-Related Comments
Customer Service:
-
(863) 688-1188For Questions Relating to Personnel, Payroll, Benefits, Stock, Employment, Real estate, Accounting
Publix Emails:
How to Contact Publix Customer Service?
Most Popular Number:
| Total calls: 212 | Issues resolved: 9 | Last call: Nov 28, 2024 |
Publix Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Publix Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Publix is 8002421227. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Publix may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Publix Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Publix is 8002421227. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Publix may ask you for the following information to identify you as a customer: first and last name.
People call Publix mainly because of request for information, product/ service and employment.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Publix is accessibility@publix.com. 82% of customers use this email address to address their issues and concerns.
Contact Information
Publix Website:
Publix Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (EDT)
Saturday: 9:00am - 12:00pm (EDT)
Mailing Address:
Employment Law and Investigations
3300 Publix Corporate Parkway,
Lakeland, FL 33811
Fax:
Summary of Publix Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Publix?
Request for Information Question:
- “Complainr about a manager”
- “To talk about some teeth I found in some bratwurst”
- “Question about question about product”
Product/ Service Question:
- “I’ve been trying to access that website. All I get is a picture of a store with a nice little story about them. The Pharmacist got sent results. Tell me to get my flu shot at Costco. Getting my prescriptions there from now on.”
- Complaint
- “Haven't worked for three weeks”
Cards Question:
- “Gift card balance”
- “I have the public a gift card and I would like to know how much is in there”
- “Vaccination card”
Employment Question:
- “Need W-2 from 2021”
- “Jobs”
- “401K”
Staff Question:
- “Prescription services”
- Deli Manager Robin Shepherd Fuller having an affair with my husband!
- “Being harrased by beggar in parking lot, told manager on duty and she is not responding to me”
Account Question:
- “Cyber hacking.”
- “Forgot a bag of grocery's”
- “Check balance”
Payments and Charges Question:
- “Instacart charge”
- “Overpaid when i separated with company”
- “Pay bill”
Website/ Application Question:
- “App won't accept birthday”
- “Pharmacy application not working”
- “Cant fill application online”
Return/ Replace Question:
- “Require proof carpet was returned”
- “Return issue”
- “To get my income tax return address correct”
Shipping and Delivery Question:
- “Home delivery service”
- “Messed up delivery time delivery time order”
- “Despicable delivery experience”
Activation/ Cancellation Question:
- “Ordered got canceled”
- “To cancel Instacart subscription. I was charged for a insta cart subscription when I only used it once and now my bank account is negative so I'm going to need that charge canceled and my money back due to the fact that I don't have a subscription.”
- “To cancel Instacart subscription”
Other Question:
- “What am I going to receive my stock money?”
- “Scheduling”
- “Una tarjeta”
Compare Publix Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
