Contact Information

Publix Phone Numbers

Toll-Free Number:

  • (800) 242-1227 Monday - Friday 8am - 7pm (EST) Saturday 9am - 4pm (EST)
  • (800) 242-1227 Monday - Friday 8am - 7pm (EST) Saturday 9am - 4pm (EST)
  • (863) 688-1188
  • (850) 236-4515
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Publix Email:

Corporate Office Address:

Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States

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Summary of Publix Customer Service Calls

03:41 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Publix to Ask about:

Staff Question:

  • “Manager harassing” , Review # 1668085

Account Question:

  • “Password”

Other Question:

  • “Refusal to give flu shot”
  • “Complaint Rx”
  • “Stale fish”

Publix Rating Stats

2.8 out of 5 stars
based on 246 reviews
See all 955 reviews

Rating trend


Publix Delivery Policy
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Publix Terms of Service
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Publix Privacy Policy
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Top Publix Services

Manager, Cashier, Customer Care

Top Publix Products

Chicken, Coupon, Sandwich

Publix Pros and Cons

Pros: Good service people, Friendly, Location, I usually love publix, Large and has so much to offer

Cons: Customer service, Pharmacy, Extremely high prices, Quality of products, Management personnel


Publix Super Markets, Inc. or just Publix is a large chain of employee-owned supermarkets. It was founded by George W. Jenkins in September 1930. Its headquarters is based in Lakeland, Florida, United States. Publix is a large grocery chain with more than 1000 locations in Alabama, Florida, Georgia, North Carolina, and South Carolina. The company owns the following brands: Aprons, GreenWise, PIX, and Publix Sabor. The company introduced Instacart in 2016 to provide online shopping and delivery services. This is the pilot program operating in the greater Miami area. Using this service, buyers can order gift cards, tobacco, prescription, aged-restricted items, and many more.

Publix reviews and complaints

Publix is ranked 33 out of 720 in Food Stores category

Area Served


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