Fort Lauderdale, Florida
Not resolved

I called the jacaranda Publix at 3:05pm today, to find out what time or if fried chicken was available. The phone was never answered in hot foods, I was placed on hold three different times.

I called back & asked customer service if chicken was ready; she put me on hold, after five minutes I called back asked for manager, put on hold, it’s 3:25. Customer rep then said there was no manager working today. The person the service rep sent to hot foods obviously never returned with a simple y/n.

I called because when I show up for theres always a story, I’m to early or to late. Better & more informed customer serv.

Product or Service Mentioned: Publix Chicken.

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