Publix
Reviews and Complaints
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Verified Reviewer | Brunswick, GeorgiaStale hamburger buns
- Nice clean store
- Very clean store
- Bread expires before date
Preferred solution: Let the company propose a solution
User's recommendation: Use other brands
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Spring Hill, FloridaTough and tasteless
- Close
- Tough steak and chiken breast
- Tough steak and chicken breast
Preferred solution: sell meat that is'nt tough and tasteless - check your suppliers ask them why.
User's recommendation: i'm going to try winn/ dixie and see if there is a difference
Public Safety
Tuesday , September 8th, 2020 3:30p.m. - I brought one of your store brand drink and the top on the product looked like someone had tampered with it .
Now Publix has an outstanding reputation with the general public at large and since this firm been in business for almost a century one would think that we are living this era of Covid-19 that would take better safe guard of their store brand products and god forbid if a child get a hold of a similar type of product and something terrible happen to that child ? Finally, and sadly this second time that some thing bad had happen to me at this store because I was a victim of a bad food poisoning incident at this location and complained to Publix Corporate Office and the general manager of this store. The real question here are these evidents are by accident or with intent done staff with a much sinners plot in mind ? Cc.
Food and Drug Administration , Colonial Heights, Health of Department, General Manager of Publix in Colonial Heights, Va.
, Matt Winston, assistant manager on duty at store at this time, Publix Coporate Office, RESPECTFULLY, Mr. Johnson, , Concern Citizen at large , Gang Activity in this matter at large
- Hugh variety of products
- Staff have have hostile hidden agenda
Preferred solution: Press Charges for conspiracy
User's recommendation: Staff should be arrested for conspiracy to do someone harm
Complaint
User's recommendation: If you want a nice size loaf of bread go to a different store
Comment
User's recommendation: If you have any comments, either positive or negative don't waste your time on line
Complaint
COVID-19
Preferred solution: Let the company propose a solution
User's recommendation: Publix is not a safe place to shop.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of Customer use of SNAP benefits
I spent over an hour yesterday to make up an Instacart delivery grocery order. At the checkout I found that you do not allow the use of SNAP (food stamp) benefits.
I know they are accepted in-store. I feel that this is discriminatory to poor elderly and poor families. I think that the delivery service is vital during this Pandemic to keep people out of stores.
I think it is also important to elderly and/or families who can not afford a car. Even Walmart allows the use of SNAP benefits for either in-store, pick-up, or delivery.
- Large stores
- Lack of payment options for deliverypickup
Preferred solution: Let the company propose a solution
User's recommendation: Call stores before making up a delivery order!!
Card Reader Reoccurring Issues
Preferred solution: Let the company propose a solution
User's recommendation: Annoying Publix Fix This!
Bad outcome
User's recommendation: It’s great, just be specific and
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality
Preferred solution: Let the company propose a solution
Good Customer Service
Tough Steaks
Purchased four (4) Porterhouse Steaks for a Bar-B-Que, VERY tough.
Paid a premium for this meat $70.00.
Publix's Meat has gone down hill in the last few years, I should know,
been shopping at Publix's for more than forty years.
Preferred solution: Full refund
User's recommendation: DO not buy Publix's Mewats
Unpacked item and phone not working
Preferred solution: Full refund
Store told me it refused to fill my meds
- Clean
- Too many to list
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t use Publix if you have important meds to fill
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I shopped at a publix in Fort Myers today that had removed the aisle directions. The aisles Were packed with people going both directions. I also feel Publix is now an unsafe shopping experience and will take my business elsewhere.