Publix Reviews

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Weird experience today

Today I returned some produce that I believe caused me to break out in hives after eating it. One of the women behind the desk proceeded to tell me that when people get old they become allergic to all sorts of things. Way to go, Publix...B

User's recommendation: Be polite and exercise proper boundaries with customers.

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ID
#2661331 Review #2661331 is a subjective opinion of poster.
Location
Jacksonville, Florida

Report a visit

Cashier(Lynn) very racist she only says hi or hello to her white customers visited on 6/28/21 I've had an issue with her before I still said thank You she did not respond.
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ID
#2641407 Review #2641407 is a subjective opinion of poster.
New Reviewer

Just purchased a sandwich from Publix, went home and noticed the the sandwich was soggy and wet from not so fresh vegetables and try to return could not find the receipt went to customer service store

Just purchased a sandwich from Publix, went home and noticed the the sandwich was soggy and wet from not so fresh vegetables and try to return could not find the receipt went to customer service store
Manger and two other employees said that if I didnt make the receipt I could not get another made same employees saw me by the sandwich early so the manger store and employees through my sandwich in the trash. Really bad service store manager was rude and all most had some racist attitude and tone. Publix was located downtown Orlando June 24, 2021. Time of hr 8:00 pm eastern. Mind I shop at the Publix 3 times a week. Ashamed and embarrassing. I payed $6.99

User's recommendation: Please stay away from customer service.

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ID
#2633285 Review #2633285 is a subjective opinion of poster.
Pros
  • Next to my condo
Cons
  • Bad management
Loss
$7
Preferred solution
My sandwich that I payed replaced
New Reviewer

No value of the pharmacy gift card after having had a shot there

In December of January I had the pneumonia shot and was given a gift card that says pharmacy on it and the girl said it was worth $10. Well, I hadnt used this gift card yet but the girl checking me out said it had a $0 balance

User's recommendation: Always have the person double check it before leaving with the gift card.

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ID
#2616958 Review #2616958 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

I presented a pharmacy gift card given to me after receiving I believe it was the pneumonia shot in either December or January.

But I dont believe it was activated because the girl said it had $0 dollars. But I hadnt used it at all.

User's recommendation: Make sure at the pharmacy that your card has. Slur before leaving.

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1 comment
#2028181

Call the number on the back of card. It will show if it was activated.

ID
#2616932 Review #2616932 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Price!!!

Update by user Jul 15, 2021

Publix has never contacted me back. Not one word.

No letter nothing!!! I would say that they don't care at all!!!!

Original review posted by user Jun 15, 2021
I went into Publix today looking for bell peppers. I found what I was looking for. I purchased individual red peppers, 3 individual, orange peppers, and 3 individual yellow peppers. I went to the cashier and the total for 9 peppers was basically $20, $19.83!!!!!!! These better be the best peppers in the world for that price!!!! Earlier I was at Walmart. I purchased a family pack of 9 large chicken breasts, 3 large yellow onions, and 3 baking potatoes. it came to a total of $16.43!!!!! When has vegetables cost more than meat???? at Publix it does!!!! Do not go to Publix for your fresh produce needs they will rip you off in price!!!! Go to a fresh market or any place else but do not go to Publix!!!! These must have gold in them!!!! onions,i

User's recommendation: Do not shop at Publix for fresh veggies, you will get ripped off!!!!

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2 comments
#2028182

Why did you pay ? Excuse me please take the peppers off my bill. Loser

#2028467
@PissedConsumer2028182

Because they were the only one who had them. By the way I will pray for you because you are the loser for not having Christ!!!

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ID
#2611539 Review #2611539 is a subjective opinion of poster.
Location
Hudson, Florida
Pros
  • Friendly
Cons
  • Way too expensive
Loss
$10
Preferred solution
Price reduction

Self check out

Why would anybody pay high prices at Publix and then have to checkout your own groceries and bag them and take them out to car. Publix use to be a good store. Not anymore. Meat department is awful. You need a saw to cut the meat. We need a new grocery chain in Lakeland.
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1 comment
#2013791

Go elsewhere.. Problem solved. You don't need to make a production out of it.

ID
#2555221 Review #2555221 is a subjective opinion of poster.

Second time

Afternoon I stopped by Publix on Rte98 N Lakeland Saturday afternoon May 8 and picked up just a few things one of them being a loaf of Daves killer bread and checked out and when I opened it up this morning (Monday)May 10 its all moldy and I looked at the tag and it does say expires May 10 but it shouldnt be that moldy and this is the second time in a month that I have bought this same brand of bread from the same except Publix in N Lakeland and I didnt think much about it and throw the loaf away but now the second loaf is moldy this isnt right!!!!! Someone needs to look into this, Thank you for your time, Vic Daniels
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ID
#2547016 Review #2547016 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Abuse

I contacted corporate due to the behavior of harassment of Publix employee which done in front of the manager and then corporate referred the problem back to the same manager who allowed the poor behavior. I will be contacting an attorney

User's recommendation: Do not shop with Publix.

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ID
#2541426 Review #2541426 is a subjective opinion of poster.
Loss
$600
Preferred solution
Fire the manager and employee
New Reviewer

Received rude poor service

Cashier was very rude in the manner she was speaking to myself as a frequent customer I was surprised that this is allowed from this company she needs further training plus manners in regards to customer service there was no need for the manner she spoke to me.
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ID
#2533943 Review #2533943 is a subjective opinion of poster.
Location
Cape Coral, Florida
Preferred solution
Disciplinary action to avoid other customers being mistreated in the manner I was.

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Verified Reviewer
New Reviewer

Pharmacy price 2x higher than other good Rx price — won’t honor

Publix - Pharmacy price 2x higher than other good Rx price — won’t honor
Publix pharmacy price for a generic pill (levothyroxine) is twice as high as other pharmacies on Goodrx. ($31.87 vs. $13.30) When I showed the printout to the pharmacy employee and asked if she would match the other pharmacys price, she said no. I understand that pharmacies pricing varies, but this is gouging. We have been a long term customer with a lot of prescriptions, but I am now going to transfer all my prescriptions to another pharmacy.

User's recommendation: Always check other pharmacies’ pricing.

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2 comments
#2058650

phamracies use DIFFERENT manufactures, meaning DIFFERENT costs.. And yes there are CRAP drugs out there, turst me...

You get what you pay for!

thats the price differnece... As you will see ALWAYS Walgreens will be the highest, they use quality generic brands...

#2009774

They won’t miss you

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ID
#2515993 Review #2515993 is a subjective opinion of poster.
Location
Boca Raton, Florida
Service
Publix Pharmacy Department
Preferred solution
Price reduction

SHOT, DIRTY CHAIRS,,,2 FT. APART

dirty furniture , I would not sit on it,,,NEVER HEARD FROM NO ONE AT ALL,PUBLIXS IS JUST LIKE EVERYONE ELSE, DO NOT GIVE A *** ,
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ID
#2481718 Review #2481718 is a subjective opinion of poster.
Location
Vero Beach, Florida

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Verified Reviewer
New Reviewer
I did an online order yesterday morning for Joe larsen about 820 pickup number # 1177-**** is the dames point one 7117 Merrill road it should be made right way but by 850like jersey mikes it was scheduled to be ready by 850, and it wasn't and was not busy, but a lot of...
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ID
#2479293 Review #2479293 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Publix Deli Department
Pros
  • Negative business practices
Loss
$50
Preferred solution
fix the problem and quit being complacent

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shopping experience.

Alvin the bag person was very helpful and has excellent customer service. Please reward him for his hard work.
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2 comments
#2032853

no one ever gets rewarded

#2032852

no one ever gets rewarded

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ID
#2478529 Review #2478529 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Publix Customer Care
I was a loyal customer with Publix for 20 years because I thought that the stores were sanitary and cared about their customers. Until my 16 year old son bought a pub sub at the Vilano beach, florida location 1pm, 2-28-2021 from the deli. He ate the first half then put...
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ID
#2456473 Review #2456473 is a subjective opinion of poster.
Location
Saint Augustine, Florida