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I'm a dedicated Publix shopper since my move to Florida. I have always appreciated their attention to detail and customer service! However, I am seriously considering going to the "other" guys! This COVID registration thing is a complete JOKE! Any 6th grader could have...
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ID
#2442170 Review #2442170 is a subjective opinion of poster.
Location
Bradenton, Florida
Pros
  • Nice clean store
Cons
  • Covid disaster
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

No Masks

On the 26th of Feb. I went o Publix on Hills. and Habana Ave in Tampa Fla. It has been my favorite store for 10 yrs or better. A man walked in without a mask and not one word was said, I asked the clerk bout it and he said it wasn't law, so he couldn't say anything about it. Like i said it has been my favorite store for years, but if Publix dosen't care about their customers, I have shopped my last at Publix.

User's recommendation: Quit shopping at Publix if you don't want the Corona.

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ID
#2437049 Review #2437049 is a subjective opinion of poster.
Preferred solution
No mask, no service

Covid site

There is no issue with Publix. I love Publix. I was trying to get a question answered about the Covid reservation site. Its resolved now.
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ID
#2428842 Review #2428842 is a subjective opinion of poster.
Location
Clearwater, Florida

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New Reviewer

Part time workers being replaced by self service machines

I shop loyally at Northwood Crossings Publix in Northport AL. Now that self service checkouts are in use in the store, most of the part time workers schedules have been cut drastically to about once a week. Prior to this the customers could get to know the part timers who were mostly students. I was proud that Publix was a training ground for the area students as well as some challenged ones. The employees always go out of their way for customers. I hate to see so many jobs/hours lost to the self service lines! Thank you for considering my complaint and rehire more employees. Thanks!!!

User's recommendation: Complain to corporate about loss of part time jobs.

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ID
#2428053 Review #2428053 is a subjective opinion of poster.
Preferred solution
Remove self service checkouts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Denial of Covid vaccine

I originally made an appointment for the vaccine at store #1537. Then the store called to confirm and I told them I couldn't make the drive because my wife had been sick the night before therefore the appointment was cancelled. I made another appointment at the del Prado Crossings Publix Pharmacy in Cape coral. When I showed up I was told that I could not get the vaccine because the other pharmacy had already submitted the bill to MediCare for the shot they did not give me. I was told that it would take 8 weeks for the Pharmacy to reverse the billing so I cannot schedule another appointment until then. This seems like MediCare fraud to me; billing for a shot that wasn't given. I made three calls to Customer Services where I was supposed to be transferred to a supervisor. After waiting over 15 to 20 minutes on the first two calls before being dropped, on the third try I was transferred to a supervisor who said he would submit my concern to someone and I would receive a callback in 48 hours but that he could not do anything to help me. So, I don't even know if the charge is being reversed and whether I can try again in two months, during which I face further exposure to the virus because of their charge to MediCare for service not provided and there is no way to get the shot without Medicare.
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ID
#2422977 Review #2422977 is a subjective opinion of poster.
Location
Cape Coral, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

Overpriced

You are more expensive than other grocery stores example, Traders Joes . In addition, the produce area is not kept clean a lot of products don't look fresh!
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ID
#2421150 Review #2421150 is a subjective opinion of poster.
Product
Publix Facility
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Customer Service - COVID

To date, my experience with attempting to schedule a vaccination has been akin to a root canal sans novocaine, that changed with a visit to Oakbridge...Michael and Joanne were incredibly helpful and, even though I had no appointment, there was a cancellation and I was scheduled and vaccinated....granted they had no control over the cancellation, but their customer service was impeccable and they deserve a little something extra in their check!!!!!!!!!!!!!!!!!
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ID
#2419640 Review #2419640 is a subjective opinion of poster.
Location
Lakeland, Florida
Service
Publix Pharmacy Department
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Copy of w2

i need a copy of my w2 sent to my email address my name is Victoria Tappin and i used to work for publix 7117 merrill rd Jacksonville, fl 32277
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ID
#2415657 Review #2415657 is a subjective opinion of poster.
Location
Jacksonville, Florida

Horrified that your MS. fancelli a Publix heiress would fund an insurrection on the Capitol of the USA to help Treason our Trump over throw our government

How is it that a Publix heiress who made billions of dollars off the democracy of America pay to have an autocratic dictator. Trump overthrow our government. SHAME SHAME SHAME ON HER. I spend a lot of money in Publix and have been for decades but will not do so anymore. I will find other grocery stores to buy my groceries. I am disgusted and horrified by Ms. Fancelli's actions.
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ID
#2413807 Review #2413807 is a subjective opinion of poster.
Cons
  • Publux heiress paying to overthrow the us government
New Reviewer

We love it

nothing but good. LikeLike great great great great great great great great great great great only said this over and over as it was required.
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ID
#2411904 Review #2411904 is a subjective opinion of poster.
Location
Brandon, Florida
New Reviewer
As usual the store #361 have been very unpleasant to shop..as many times I have problems with the service and I did complaint about it but the situation still same have not changed and it getting out of hands some time...whether short of staffs or the employees are...
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1 comment
#1981431

Shop elsewhere if its that stressful

ID
#2411807 Review #2411807 is a subjective opinion of poster.
Location
Bee Ridge, Florida
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Appointment for covidvaccine

I filled out the personal info, then picked the state and the county, I was then directed to pick a pharmacy. I did and then picked a time . Next it told me to change pharmacy. Then, I was directed to start over again with the state, this happened 7 times, so I then changed counties from Pasco to Pinellas the list of pharmacies that I was to choose from were located in Ormond Beach and Daytona Beach there was none in Pinellas County ,so I started over again in Pasco County and the same thing happened. How can I make an appointment ?I'm 76 years old and a two time cancer survivor.Jshepherd918@***l .com
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ID
#2408311 Review #2408311 is a subjective opinion of poster.
Location
Land Of Lakes, Florida
Pros
  • I shop at least4 times a week
  • Publix is an outstanding place to shop
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Confirmation of COVID 19 appointment.

Was given appointment time for COVID 19 shot. No e-mail received to verify. Was told I do not have appointment. Can you help me with this matter please?
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ID
#2405744 Review #2405744 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Preferred solution
Was given a scheduled appointment time for COVID 19 shot and received no e-mail to confirm my scheduled time.

Racist support

Julie Jenkins Fancelli, who is the daughter of Publix founder George Jenkins, donated more than $980,000 to President Trump's 2020 campaign and the Republican party, the Journal reported Saturday. She also provided the majority of the funds for the $500,000 rally near the White House.

User's recommendation: Get trump racist family out of florida and condemn Jenkins ... bet she dosnt wear a mask either.

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4 comments
#1980824

I don’t like Trump and have never supported him. However, in the interest of fairness, Publix can contribute their money to whoever they want! If they want to support Trump, that is their right.

#1979062

Are you part of the cancel culture?

#1978328

Its her money and can do what she wants with it. Would you want someone telling you how to spend your money. Get over it

#1978323

Oh now I love Publix more than ever thank you so much for your tip

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ID
#2401551 Review #2401551 is a subjective opinion of poster.
Location
Pompano Beach, Florida
New Reviewer

Contactar con Manager de proveedores

Ofertar productos exclusivos españoles directamente de producción, como aceite de oliva , vinos , etc Alta calidad y puede ser dirigido a Publix Sabor español , además de al consumo ordinario Manager de ventas para zona de Florida Débora Pilar Espinosa Fernández WhatsApp +346********
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ID
#2398908 Review #2398908 is a subjective opinion of poster.
Location
Palma, Balearic Islands