It seems that the Boca Raton/Deerfield RM & DM have nothing better to do then screw up the management teams by moving them all over the place(one manager moves and they have to move everyone?)! In the case of the Hidden Valley Publix were the managers were excellent and should have never been moved.
In talking to the DM-Mickey and RM-Richard they could care less about how the customer felt about the issue and blow it off. Many of my neighbors have and are finding other place to shop.
It seems middle management doesn't have the balls to admit a mistake and do anything about it, many customers called/emailed their concern! They will pay with their numbers at least at that store.
Product or Service Mentioned: Publix Manager.