3220 Woodward Ave, Muscle Shoals, AL 35661
Not resolved
Customer service

it started with Meekum Hobbs being called to the register about my $3 off coupon for Dixie plates and it later involved the crazy manager Daniel Lusby and a lady named Molly Berryman of which I don’t know who was the dumbest concerning my coupons!! Molly was going to verify my coupon by going to Publix 101 I got out my phone and went there too WELL how crazy that it is a couponing site set up by us the customers so DUH you mean you going to use the customers info to base the validity of my coupon and that manager walked off rude and never tried to resolve the problem Daniel Lusby how dare you have a customer at front customer desk intimidating me and detaining me like I’m a theif!!! I did call corporate who said they would be calling and passing it on to store manager hope his head on straight and he or she not an AIRHEAD I never saw a store that doesn’t mind humiliating their customers

Reason of review: Poor customer service.

Monetary Loss: $15.

Preferred solution: I want to use my coupons .

Publix Pros: I usually love publix, Great sales and bogo items, Best deal.

Publix Cons: Worst customer service, Extremely low customer service.

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