State: Alabama Clear all filters (23 of 930 reviews match)
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1.0
Details
it started with Meekum Hobbs being called to the register about my $3 off coupon for Dixie plates and it later involved the crazy manager Daniel Lusby and a lady named Molly Berryman of which I don’t know who was the dumbest concerning my coupons!! Molly was going to...
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Review
#1644464 Review #1644464 is a subjective opinion of poster.
Pros
  • Best deal
  • Great sales and bogo items
  • I usually love publix
Cons
  • Worst customer service
  • Extremely low customer service
Reason of review
Poor customer service
Loss
$15
Preferred solution
I want to use my coupons
Tags
  • COUPONS SHOULD BE HONORED
5.0
Details
11/26/17 My mom ordered the Publix Thanksgiving Dinner service for 18 and it was Terrible!She is so embarrassed. The Turkey tasted very old! The instructions said to just heat, but when she opened the package it was watery and not done! The dressing was inedible. So...
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1 comment
Anonymous
#1396626

surprised you could stand the sugary cranberries and marshmallow crap. we threw everything out except the bird

Review
#1137309 Review #1137309 is a subjective opinion of poster.
Cons
  • Very dissapointed in thanksgiving dinner
Reason of review
Bad quality
Loss
$98
Preferred solution
Full refund
4.5
Details
ON 09/27/2016 I VISITED THE PUBLIX IN GARDENDALE AS I NORMALLY DO 3 TO 4 TIMES A WEEK. AS PART OF MY ORDER I HAD SEVERAL BOTTLES OF CRISCO. THERE IS A PRINTABLE COUPON ON THE PUBLIX WEBSITE FAMILY CELEBRATIONS BOOKLET. THE COUPON WAS FOR .75 OFF OF 1. FOR SOME REASON...
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Review
#926268 Review #926268 is a subjective opinion of poster.
Reason of review
I WAS MADE TO LOOK AS I WAS USING A FRAUDULENT COUPON. THAT SHOULD HAVE BEEN CHECKED. I FREQUENT THAT STORE A LOT AND EVERYONE KNOW ME. I TRY TO DO WHAT IS RIGHT I AM RETIRED FROM LAW ENFORCEMENT . I AM SURPRISED HOW I WAS TREATED.
Preferred solution
Let the company propose a solution
2.5
Details
Oasis is should be discontinued.I have never worked anywhere that you have to fight for your hours.I had hopes of building a new life with Publix,until 8 months in and dept manager changed hands.Started to cut back hours for the original employees,while hiring they're...
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3 comments
Anonymous
#1150504

Amen and good luck in the future from another ex Publix employee and share holder. And that's right where Publix belongs, in the rear view mirror, and its all publixes pleasure and not ours, welcome to the club.

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Review
#796686 Review #796686 is a subjective opinion of poster.
I had some Kroger coupons and I thought all your stores honored them. I shop on County Line Road in Madison Al. Today I went to the Publix in Athens Al on Rt 72. They would not honor them their as they said it is because your Publix on County Line Road is closer to...
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2 comments
LadyScot
#1088566

Then go to the store closest to the Kmart. Every store that accepts competitors coupons only accept them for the store that they compete with. Obviously, this Kmart is not this store's competitor, but the competitor of the other Publix.

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#748143 Review #748143 is a subjective opinion of poster.
Reason of review
Order processing issue
Had a issue with another employee i got a bad evaluation for even taking it to managment. i was sick due to my pregnancy and when i came back there was a whole new manager staff for the front end and the person who gave me my ...
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1 comment
Anonymous
#1078395

When Evaluation come they given people good reviews but the points system got to go and to get extra pay they tell you how to advance plus you end up doing someone else job

Review
#693960 Review #693960 is a subjective opinion of poster.
2.3
Details
I just walked away after 8 1/2 years with Publix. I worked my butt off and did everything that I thought was expected of me. The management at Publix show zero interest in coaching and training employees that you are pretty much responsible for digging through the RPG...
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2 comments
Anonymous
#1143216

Oh yeah. A few nights.ago, after working my scheduled 9hr day,I overheard my customer service manager and front end coordinator talking about how shorthanded they were for closing.

I told the coordinator that I would stay and help. She asked the manager and he agreed.

He NEVER acknowledged my help or thanked me! Very disappointing, but not so much considering

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Review
#675403 Review #675403 is a subjective opinion of poster.
3.3
Details
I went to Publix to purchase a birthday cake. I decided to get a circle birthday cake with ballons on it and wanted to get happy birthday on the cake. I was told that there was no one there that could do that for me and he walked off. You have a bakery person and a...
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3 comments
Anonymous
#1036485

But Publix has the best cakes....ever!

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Review
#636720 Review #636720 is a subjective opinion of poster.
Reason of review
Poor customer service
Placed an order online at 3:30 pm for 3 small sandwiches. The order was simple, 1 meat and 1 cheese, mayo/tomato on each. It took the deli lady 30 minutes to make these sandwiches. Slapping some meat in between bread should never take 30 minutes. I would understand...
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Review
#539094 Review #539094 is a subjective opinion of poster.

Contact Publix Customer Service

Mailing Address:
Publix Super Markets, Inc.
3300 Publix Corporate Parkway
Lakeland, Florida 33811
United States
Phone:
(800) 242-1227
All Publix Contacts
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Review
#498020 Review #498020 is a subjective opinion of poster.