Publix Reviews and Complaints
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Ok, I work for Publix. For nearly 4 years. I am a hard worker. I've worked in five different stores, the store where I'm working at present is the best I've being with. My problem with Publix is most manager can be your best buddies but at the same time...
Writer of Publix #1150 is obviously just a disgruntled employee. I have shopped at Publix for many years and I worked for them for 10 years. Publix spends a lot of time and money to ensure cleanliness and quality. I have seen managers fired for less than that person's article claims. Sexual harassment is never taken lightly. If it was reported, trust me, there was a full investigation in to the matter. As far as bad produce or milk, maybe a mistake every now and then, but definitely not the norm, and I can assure you their quality far exceeds any other grocery store chain in the U.S. I can tell you from personal experience, Publix works hard at striving for perfection, but as we all know... Nothing is exactly perfect... If you want the closest thing to it in this business, shop at Publix, the extra 10 or 20 cents you spend is definitely worth it.
Publix stores are super!!
We have shopped numerous Publix Stores each year when we visit FL...and have yet to have a unpleasant experience. Our purchases cross the spectrum from sea food to canned goods and the product along with the store associates has been top shelf. I would bet this is a Company that works overtime in handling complaints...but then you will have some who will never be satisfied!!! To those not satisfied, I suggest you try elsewhere to be satisfied. Our friends have laughed when we stock up with some select Publix products that is under their label - a store chain with a label that has proved more than satisfactory to us. Don't change a thing, just keep on providing the excellent service, wide selection and handable prices. Ron & Dot in VA For us, we wish they were in VA/NC area. Ron & Dot in VA
Publix did a accounting correction that cost the stock holders more than 8million dollars chain wide on the saturday before easter. They changed the way their weeks account for their payroll week by adding a extra day to the stores PNL 8 days to payroll. It just happen to be one of the days that you would use the most payroll on. Bad decision who ever made it, the stock holders will never see that 8 million again. Why I ask? no prior notice just a extra charge for that week. They say it was to get things matching up, well they didn't change the system the stores use for calculating their payroll or the way store accounting in the whse does their work, now every week accounting has to transfer out hours and transfer in hours to the stores PNL. How much payroll will be wasted on this procedure every week.
Numerous times I had filed complaints directly with Publix web site only to be brushed off by a phone call assuring me things would be resolved. Numerous times last year and again a couple of times this year I am still finding bad seafood and rotten cantelopes, limes,...
I am a careful shopper and was proud to show my northern visitors what produce was available at Publix. However, 1970's are history and so are Publix Produce products. If, CUT FRUIT BOWLS or SALAD, look closely to find DECAY consistently. Fruit and vegetables are...
I have spoken with numerous employees in the Deli Department which I have visited (sparingly). UNRESPONSIVE MANAGEMENT (Deli Manager AND Store Manger) have "OVERLOOKED" REPEATED REPORTS OF SEXUAL HARASSMENT and Retribution for whistle blowing is POLICY. A...
I have had employees confide that the produce (which is either rotting or rotten within TWO DAYS) is shipped FROZEN which naturally destroys most nutrition and flavor. Milk goes sour usually a few days Before expiration date due to milk being left out after delivery...
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