New Reviewer

PUBLIX Humilated and embarassed me and accused me of stealing

Have had 2 run in s with customer service lady .She has harassed me, and publicly humiliated me.Accused me of stealing. Told by manager the first time he would handle it. Met with him today after the second incident and he once again said he would handle. Had a soft spoken quiet demeanor until I pointed out I did not have any problems at another Publix location and found all employees there to be great. He became agitated and raised his voice at me. Now I see why there is a problem at this store.I left in tears, contacting his boss Monday for resolution
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ID
#162025 Review #162025 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Publix Manager
New Reviewer

Promised a raise and transfer request, it never happened

I worked for a Publix at 13th and 39th in Gainesville, FL. When I joined the Deli, I agreed to my hourly salary at 7.75/hr. At Publix there are three job evaluations for the first year (one at three months, then next at 6 months, and then next at a year) and two...
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15 comments
#521384

Anonymous,

Call corporate and complain. They get *** done.

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ID
#160383 Review #160383 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Publix Manager
New Reviewer

Don't break your leg in Publix

If you slip on water in Publix and break a bone it would appear to be your fault and an inconvenience for the manager. It also seems to be company policy to take a very long time to pay any medical expenses you have incurred and try to destroy your character. When the...
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16 comments
#506174

OMG listen I fell in 08' n still PUBLIX they don't want to do a damb thing about this I fell on my back having to b takin by ambulance n having back surgery n medical bills over$100,000.00 now n to boot now o that the first surgey failed another is in order and PUBLIX had nerve to offer $10,000. I don't want anything that's not due they need to pay my medical,I feel now my future medical n now I'm stuck can't work my medical job I had before what kind of *** is this n my lawyers plz I feel now r jerking me around ,so upset n destitute..

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ID
#159605 Review #159605 is a subjective opinion of poster.
Location
Miami, Florida
Service
Publix Manager
New Reviewer

Publix policies

Publix policies are a joke. like I promise policy , sure it's intentions are good . But are abused to a point that they do not serve a purpose. Managers lie and put up a front to show thier supervisers that they are particapating in the program . but if anyone ever cared to check the scudules they would see it is impossible to keep someone on the floor at all times , like during production periods , like in produce and meat departments , if you have 2 people in the store till 9:00 or 10:30 with one cutting fruit the other breaking down the truck who the *** is on the floor , how bout in meat one doing grinds and cuting holes one setting up seafood nothing getting put out out till that 3rd person comes in if your lucky enough to have one and even then they have to wrap as soon as they walk in the door you do not really get someone on the floor till 11 and that is in between wrapping ,lol what a joke , and even one or 2 of these people are a manager 1 or both will be sitting on thier *** somewhere till anouther store calls saying a big head is on the way so they never get caught .
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3 comments
#121407

eye chowlinge yoo tou a spelling bea spell off. Are yoo up fer it?

#119156

You can always tell when the managers get a call from another store that the district manager is coming lol.

#83435

:grin Wal-Mart is always hiring...

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ID
#159583 Review #159583 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Service
Publix Manager

No changes can be made ma'am, unless we decide to make them

So for my daughters first birthday I wanted her to have a spongebob cake ( since she's a huge fan!!!) I went to the publix supermarket On highway 85 in riverdale, as I was flipping through the book of cakes There were only 2 spongebob cakes. I asked the decorators behind the Counter and it the manager was acting like he couldn't find the rest of The pictures telling me it would take a while to find them and that I could Wait or pick one of the ones that were there. I decided to wait about 5 minutes For the decorator to find the book and to finish helping me where the manager Left off since he had dissapeared. She showed me about 4 more cakes. I placed my Order and left. The day of my daughters party I went to pick up my cake that looked Nothing like the cake that I ordered, which I found quite weird since I was told that no Changes could be because it was a trademark. When I complained the manager told me That there was nothing that he could do unless I ordered another cake. Publix will recieve No more of my business!!!!!!
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7 comments
#230253

Main Publix Switchboard - (863) 688-****

Publix Stockholder Services - (863) 688-**** x-52323

Publix Super Markets Corporate Office

ATTN: Consumer Relations

PO Box 407

Lakeland, FL 33802-****

800-242-**** (store-related comments only)

#95981

:eek Hey Gwen - If you are going to criticize the "cake lady", you should learn the difference between grammar and spelling errors. These which look more like typos, vice spelling errors.

I don't see any grammar errors. It also appears the web site capitalizes the 1st word in each LINE regardless of whether it is in the middle of a sentence or not = very poor webmaster!

Looks like Publix blew it all arond on this one.

It may have been TOO LATE to order a new cake, unless they could produce it VERY quickly.

:cry

#86660

The bad thing about this site and others like it is you only hear one side of the story. You should discuss your concern with the store manager.

This will do 2 things. First, you should get some satisfaction for your problem. Second, if you do not tell the store manager they will never know there is a problem they need to address. How can they correct a problem if they do not know it exists?

If, after speaking with the manager, you still are not satisfied, go to Publix.com. They will make it right.

Please do not let this one concern keep you from shopping at Publix because there truly are thousands of Publix associates who work hard to make your shopping experience a pleasure. Finally, please remember we are all just people, with the same problems everyone else has (family deaths, illnesses, divorces.....) and some days are better then others.

#84805

Well if you have as horrible grammar in person as you do in this post, it is no wonder they messed up your cake.

#83436

:cry I'm sure if you spoke to the store Mgr. he would of had a new cake made and delivered it to your home.

Sorry we dropped to ball on that one. Hope we don't loose you as a customer.......

#71996

I know from personal experience of being a Publix decorator, that NO CHANGES, are supposed to be made due to Trademark laws.

I also know that there is a SEVERE MONETARY PENALTY for anyone, customer or employee, who makes changes. I would recommend that you, take pictures of your cake, send them to the corporate office, with the store number, managers name and let them handle the situation.

I, being a Publix associate & decorator, am saddened to hear that happened to you. It comes from hiring unexperienced people and not offering them proper training to learn the way they need to.

Again, I know the situation can't be changed, but I as a Publix associate apologize and am embarassed that situation occured!!

#71615

you didn't say which publix this was at??

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ID
#156634 Review #156634 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Publix Manager
Loss
$50
New Reviewer

Publix

On my last trip to the Naples, FL PUBLIX on Radio road I was terribly perturbed to hear the cashiers and baggers complaining that the female supervisor had taken away the stools used for elderly and disabled employees. I actually heard that a 77 YEAR OLD CASHIER was forced to no longer have this 'privilege'. I was disgusted to see that indeed, there were no longer any stools in sight. Also, they now only hire part time employees to save money on the health benefits and stock options they love to toot their own horn about. Shame on you Publix!
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1 comment
#68421

I worked in Chattanooa TN E Brainerd RD store.I busted my butt for them and they told me I took someting.Just like that akmost 14 yrs with Publx. I had no job. I was just a scan clerk who got sick and was told I could not use my sick time is if went home.I would have to make up my time.Maybe I am crazy bur this is not right :upset

ID
#151656 Review #151656 is a subjective opinion of poster.
Location
Naples, Florida
Service
Publix Cashier

Favortism...now thats wrong!

i really have a problem with working for publix when they let other people go out and smoke after they come in less then an hour.also they just walk off leaving custmers at the counter and go do whatever they want...you said working for publix is a pleasure, i be...
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9 comments
#230252

PLEASE PLEASE call CORPORATE to complain about this on Publix this is way too common!Main Publix Switchboard - (863) 688-****Publix Stockholder Services - (863) 688-**** x-52323Publix Super Markets Corporate OfficeATTN: Consumer RelationsPO Box 407Lakeland, FL 33802-0****00-242-**** (store-related comments only)

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ID
#150523 Review #150523 is a subjective opinion of poster.
Location
White House, Tennessee
New Reviewer

Elayne went above and beyond her duties.

Elayne was the most pleasent and warm personal person. She bagged my groceries to wear everything in the bag went together example: all the fridge food was together all the snacks were together. I came home and grabbed a bag and everything in it went together. Like she bagged the groceries for herself. It was remarkable. It was like she knew where my groceries went. She made me feel like i knew her for years, like i was a friend of hers. I can only say i hope i get her every time i go to Publix. For her performing her job she went way and above. I only wish I truley had frieds like her. Thank you Elayne I smiled all night.
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ID
#149889 Review #149889 is a subjective opinion of poster.
Location
Coral Springs, Florida
New Reviewer

Publix *****

Publix finally has competition in Boca Raton. A New Supermarket called "Western Beef"opened in West Boca off 18th Street near 441. Even though I live in the East I now travel to West Boca for my major food shopping needs & use my local Publix as a convenience store. I now save a minimum of 30% even 50% or higher ! Produce, Meat & Deli are especially great values & they also have stored baked bread & goods as well. Much cheaper then Publix. I hope they open more stores. It is about time we had another choice that will not rip us off.
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4 comments
#68446

Hey Cousin it, are you one of the Munsters ? If you think that is the Inner City you must be a real fairy !!

You don't know what tough is sissy boy !!

#68435

Drive with windows up? It's fecking Boca Raton you yuppy ***.

And good Publix has been slacking over all on everything, they need something to put them in check.

You won't ever catch me in a Win Dixie, Walmart meat and produce suck and I refuse to get a Costco/Sams/BJ card so that leaves Whole Foods (not for me) or Publix :(

#68431

You know Thye took mu Ins knowinf how sick i am

#60207

dummy!!!!!!!!!!!!!! That area is the inner city.

I hope that you drive with your windows up. You are as dum as those wal-mart shoppers

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ID
#149617 Review #149617 is a subjective opinion of poster.
Location
Boca Raton, Florida
New Reviewer

Publix #1150 Deli Manager Still

Here it is we are still short handed and allways need help to serve our customers correctly. But as Usual the deli manager seems to allways be busy in the office or walking around doing nothing spending so much time away from the deli that most of the employees wonder if she is still alive or if she had left for the day. So when will Publix wise up and finally put her in a slower store that she can handle? and place a new manager in the deli that can handle the high volume. Publix is losing so much business due to customers waiting for such a long time alot of regular customers do not shop at our store anymore.
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4 comments
#140492

The Deli at Publix is always busy with customers waiting for their numbers to be called. We are always understaffed at the worst of times but we have great associates who work together as a team to get the customers out and on their way.

If at your store the customers are waiting too long, you might want to have samples at the counter of salads, cheeses or whatever.

Also, while slicing for your customer and offering the first slice try offering samples to neighboring customers. Be friendly, smile and who knows, maybe the other associates will learn from you.

#89249

the deli dept has been and always will be the worst place to work in any grocery store.

publix, winn dixie, kroger, bi-lo, sweetbay it doesnt matter.

just learn to be patient.

us americans are always in a hurry, time to relax.

#58994

We are NOT busy season now, don't you know that?

Oh, you are so slow to do your job,that's why your customer has to wait long long time !

#58785

How about you talk to the store manager and apply for the job?

Stop yer whining and DO SOMETHING!

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ID
#149195 Review #149195 is a subjective opinion of poster.
Location
Kentwood, Michigan
Service
Publix Manager
New Reviewer

Sea Food Dept Smells

I have shopped publix for 36 years. However you need new people in seafood dept at Pinellas Crossings store,today was last straw, it smells. maggie, the girl who is usually there was off today, but the fish never looks fresh. they could take some lessons fron the store at 49th at diston plaza. the gentleman that runs that dept keeps every thing looking nice and fresh. Please check in to this matter, alot of people eat fish for health reasons, but not if dept smells. I shop there a lot because of your excellant cashiers , especially Rose. Thank you for reading.
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ID
#148790 Review #148790 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Bagging Goods

Every Publix I go bags the goods, stuffing all they possibly can get in the bag. They do not even separate perishables, keep cleaning products together, Packing the bag with 15 items if they can, with no regard about separating things. It annoys me so bad I would just...
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7 comments
#170470

I have reuseable bags and the issue at my Publix is that unless your on top of it they want to put everything in seperate plastic bags anyway.But the REALITY is that, if this petty stuff is what we got to complain about.....life is pretty good! 8)

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ID
#148557 Review #148557 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$10
New Reviewer

Publix sucks!

Well Ive work for Publix for 5 years, And havent gotten any where!! The Managers only promote who they want. To top it all off I just transford from another store as Customer staff and tell me why Im on the Line for the past 3 months?? I keep asking Management and get the same reply:Next week Ill have you in the office. What a crock! I asked the store manager he says we dont have the hours, SURE, Thats why someone else from the line is training in the office now and Im still on the line!!! B*** *** DONT EVER WORK FOR PUBLIX THELL ***!!!
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34 comments
#928534

its suck soooooooo bad i work there 11 years

#848141

Your title says "Publix Sucks" perhaps you are not getting anywhere because of your attitude.

#848093

Maybe your work ethic is as bad as your spelling "transferred"

#699449

I feel ya. I know how it is.

You get nowhere working for the company.

Been there a lil longer than you had [around a decade] and just doin it. Luckily I have a CAREER that is FAR AWAY FROM PUBLIX!

#695389

Chances are, you're too impatient, lazy, or just an unlikable person. If you're not getting promoted or getting hours, it's not a problem the management has with you, it's you.

#695438
@PissedConsumer695389

TO TOMMY G, GO GET IT! BE A CHEERLEADER FOR PUBLIX, YOU ARE ONE OF THOSE *** THAT BEND OVER AND TAKE IT WAY UP THE AS-HOLE AND STILL CAN'T GET ENOUGH D-CK.

YOUR BREATH SMELLS LIKE AN OUT HOUSE ON A SHRIMP BOAT.

HOW DOES YOUR AS- FEEL? DO YOU USE KYJ ON IT OR YOU DO LIKE IT RAW?

#695448
@PissedConsumer695438

3 star are f-g :grin :grin :grin :p :p :eek :eek :eek :upset :upset :upset :upset

#684421

I feel your pain. I hate my job. I'm trying so hard to find a new one.

#942355
@PissedConsumer684421

Try working at walmart hellmart shitmart,,,, publix s a great place and a great store compared to anyone else.

#674524

DITTO!

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ID
#145517 Review #145517 is a subjective opinion of poster.
Location
Hollis, New York
Service
Publix Manager

Publix management no skill

Publix stores are poping up on every corner, and management gets worse.They promote employees on numbers test and these employees have no people skills.They screw up constantly,turn their heads to other employee mistakes. They expect other employees to pick up the...
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17 comments
#1163085

The real truth about promotion is how you perform,(1-pull your pants down and do what your manager tells you to do,(2- and if you perform on manager make sure you swallow,(3- do not scream that is a no-no(4-and do not show and tell,(5-and be respectful

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ID
#145128 Review #145128 is a subjective opinion of poster.
Location
Fort Myers, Florida
New Reviewer

Manager and Employee are idiots

When I was in Boca Raton, FL on vacation, I attempted to use my EBT card at the Publix in Boca. EBT cards can only be scanned for a little while and then they have to be keyed in. The employee and manager did not know how to key it in, so I was unable to use the card....
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29 comments
#529906

I'm a 5th year college student and its degrading to hear people say things like im a *** or a *** and I don't have a job etc. just because I am on food stamps.

Well hello somebody I am a 22 yo single white female, finishing college, paying rent, and I work a part time job of at least 20 hrs per week. I am barely making ends meet, and if the government can assist me then fine by it, its better than the 60lbs I gained from eating ramen noodles my freshman year because I had no money. At least now I can eat a decent meal.

I guess what I'm trying to say is think twice before you speak!!!

you never know someones conditions, sure some abuse and cheat the system, but some are deserving of it. Heck the state gets enough from me in my tuition anyways!

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ID
#142912 Review #142912 is a subjective opinion of poster.
Location
Birmingham, Alabama
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