Publix
Reviews and Complaints
Vanishing ink receipts
I work for a company that has a lot of intercompany reimbursement activities. Lately, I have been receiving grocery receipts from Publix billed to the main company credit card account.
I hold these receipts until I get the credit card statement then I bill out to various departments the amounts they need to pay. However, in the last couple of months or so, the ink on the receipts vanishes!
I have a blank receipt with no information or proof of purchase making it impossible for me to bill out the amounts due. To remedy that , I will now have to make a copy of the Publix receipt as soon as I get it before all of the information and amounts on it vanishes like magic!
Offered a $1000 survey would not take cell #
Publix is posioning your children? Attention
Abusive Employee
Naples Kings Lake Publix..The Pits !!
John the grocey manager acussed me of theft
New pharmacy bottles
I love Publix. In my years of shopping there I have been always been treated courteously and received help pleasantly when I needed it. I do have one complaint now -- who had the idea to put pills in three-sided containers? They take up extra room in the med cabinet and serve no purpose that I can see. When you use up your present stock I hope to see the last of those *** things.
I just got a notice saying I have to add 15 more words. Is there some useful purpose for taking up space with unnecessary words?
Now I got another notice saying I must add ONE more word!
Pharmacist was rude
I was very sick one Saturday and had to go to an urgent care facility. I took my prescription to my Publix here in town (Pace Fl).
The pharmacist told me it would take a few minutes to fill if I had other shopping to do. I went back over 15 minutes later to get my medicine and he had closed the pharmacy. He didn't call my name over the p.a. or anything.
When I went to customer service to let them know what he had done and that I desperately needed my medicine, they were so very rude. I told them I either needed my meds or the prescription to take elsewhere and that I was not leaving without one of them. They finally called the pharmacist on his cell phone and he told them to tell me he was fixing to go to dinner with his family and he would NOT come back to unlock the pharmacy until he was finished with dinner. He only lived a short distance from the store.
By the time he did come back, I was so sick I wound up in the ER because I didn't have the meds to take. I will never go to Publix for anything again!
FSU shopping bags missing
I AM PLEASED
The product has a roach on the lid.
Lose my job too?
I work for publix. I have for over 5 years. I have a manager (direct) with whom I had an affair with.
He told his wife, and she supports my side, because he is a lying backstabber, alcholic, s***head.
This has been layed out on the table since march, the affair happend in Jan. it is now july and things are only getting worse. he and his wife are getting a divorce. ( big suprise )... but... she told me that she would be there for me, and I the same for her. I am 18+ he is 45+ and the exwife is 50+...
she agreed to go to the manager with me and tell him what happend and back me. my manager has been questioned about it before and lied every time. (more than 5 times) I however, have never been questioned... I am afraid that I will too lose my job, even though I never lied to anyone because I have never been asked if the accusations were true.
I found a roach in the yogurt that I purchased from the store.
Manager treated us rude at check out.
My daughter and I went to the Publix in LaGrange, GA to purchase some cherries that were on sale. We went to the produce dept, we found some but were unsure if they were the ones on sale so we asked the employee there, she said that they were the correct ones.
Upon check out the items rang up different, the cashier called the manager, Richard Harper. The cashier told him that we said these should be on sale, the manager said no they aren't. I was trying to tell him that the lady said they were but before I could finish my sentence he interupted me and said what lady. It was the tone of his voice that was very unprofessional.
I began to tell him again that she was working back at the produce dept. He kept on that these were not the right ones. I told him that there is also a sign at the cherries that reflects the sale price. He continued to talk rather loud and rude to me and my daughter in front of several customers.
He wanted me to show him the employee so we went back there but she had left. He then said that we could have the cherries which was not what we wanted him to do we wanted the correct price. The thing that made me upset was his behavior, very unprofessional. As for me, I will never go in that store again.
He could have handled this alot different, I know because I deal with the publix every day.
Thanks for listening. Have a great day.
What happened to policy....
Well I work at one of the pyblix here in my home town of charleston south carolina. When I first started working for this company 3 years ago, my store operator stressed the fact that , hey we have an open door policy and if ever you need to sit down and talk about something that effect you her and you don't think something is fair, my door is always open.
That's ***, I whe to him with things thatjust bother me generally as a shopper and an employee and you know what, he just shrugged me off. What the *** is his problem? Like man, why say we have an open door policy if you just slam the door right in my face? The think that my direct manager just sucks, one minutes he is alright the next he just flips the strip.
And it seems that he plays employees against each other like what the ***. Where they do that slimmy *** at. Only at this west ashley store. Remember the slogan," publix, we'll work you like a slave and treat you like ***"....
Just me venting. Enjoy your day
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even if you dont have a receipt it is Publix's company policy to refund it. That's the Publix guarantee.
so customers who complain honestly don't know that fun fact. if its over 5 it must be put on a giftcard though.
The reason that happens with receipts is that Publix (and about 98% of all retailers) use thermal receipt printers so people like you who like to complain can get in and out of line faster. Seriously, the printers Publix (and many other retailers use) are about 500% faster than standard ink ribbon printers which were more common just 10 years ago.
That was a huge reason why Publix put in the new checkouts a few years ago- to get people in and out of line quicker.
However, I found if you store receipts away from heat and humidity, that can help take care of the problem.
Or better yet, there are receipt scanners available where you can scan receipts into your computer and store them electronically. That would probably be the best solution.
I really hate to see what has become of Publix and their treatment of their employees. George Jenkins is rolling over in his grave!!!! I am taking my business elsewhere.