Publix
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Myers, FloridaBad meat
Preferred solution: I got a refund, but I think they should have done more.
User's recommendation: Not sure I would be buy meat from Publix again.
I called to the manager of the store I go to (Sam) to tell him I was quite disgusted with Publix. It was all over the news that you were going to require the unvax employees to wear masks!
Its disgusting you are shaming your employees that our unvaxxed by wearing masks! When I spoke to the manager of our local store he said you were following CDC guidelines!
I told him that was *** the CDC changes their mind everyday according to what doopy Biden says! The second incident is you dont sell the New York Post (at least in the SunCoast area), that tells me your very liberal since you sell the New York Times. The third incident is I fell in your parking lot last week and two customers helped me up. When I got home I called and spoke to a mgr called Tara and told her and she was going to check the camera.
She told me to come in and fill an incident report! I told her I would if i was feeling bad the next day. I felt okay, a little sore but I knew nothing was broken. I never received a phone call from you even asking how I was feeling.
I can see you are not a company that cares about its customers! I feel you are a WOKE, Liberal company and I will never Go to another Publix store and will badmouth you every chance I get.
- Zero empathy for disabled people
Preferred solution: Let the company propose a solution
User's recommendation: Don’t go to Publix, they don’t care about their customers
Please I need the 10:99R staxt
- Pharmacy
Preferred solution: My 10:99R forms
Beaufort SC Ladys island store started charging $4.80 for gallon of whole milk, price was $3.59
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Windermere, FloridaThe Deli employee at Publix in Windermere/FL Precious Rivers always mistreats customers, especially immigrants, and she depends on customers being treated well to keep coming back to Publix. tries to
Preferred solution: Apology
User's recommendation: Never
Buy 1 Get 1 product scams
It absolutely NEVER FAILS that each time Publix runs their by one get one sale, they use it to flim-flam and scam customers. I have search all of their local stores and none on them carry the item the sale claims to be for:
1. I purchased Planters 'whole' Cashews - 8.5 oz can
2. The signs on the shelves clearly stated that the ones I bought and all other sizes of varieties were on sale such as the halves and the halves with pieces.
3. I called the store to let them know the discount was not taken on the cashews and was told to bring the receipt back for an adjustment.
4. It is the day before Thanksgiving and this was not a trip a wanted to 're-do' because of a store scam/error.
5. I returned today and as instructed, took the receipt to customer service where one seemingly confused and incompetent cashier [Gercie] asked when did I call, I told her when I got home yesterday and checked all my items and noticed the sale price was not reflected on the receipt. She didn't seem to know how to check for it and handed it to [no-name, trailer trash TammySue] standing next to her, who rudely snatched it out of her hand replying "hand it here!" She yanked out a book with sale information and said the size I bought was the wrong size, a lot of this and that about it had to be the size in the computer. Yes it's in the computer, but on the shelf another size, which causes the customer to select the product not realizing the size you claim is on sale is nowhere to be found in the store. I said "once the item is sold out they need to take the sign down, not move it over onto sizes and other that are not on sale." She threw the receipt on the table, Gercie picked it up an handed it back while this faux smart aleck yells out "you have a nice day"! While I could've couched up some real truth about who and what she obviously respresents [i.e. ignorant, redneck, low class *** opted not to. Instead, I later checked the web page listing the sales and got a response that the 6.5 oz can the rude alley-bat claimed to be on sale is not sold at that location - but also, NONE OF THE OTHER STORES IN THE STATE!
So - people if you haven't bought your groceries and want to avoid any last minute nightmares, stay out of this Publix and all the others! Shop at Kroger and Walmart, they are better options with better prices. This is the oldest con in the book - it's called BAIT &;;;;;;;amp;;;; SWITCH! These stores know people are working with limited budgets, [many still out of work] gas at an all time high and no one wants to spend valuable time running back into a store for this type of lies and deception. They keep the poorest records on earth at this location. I came in a month ago to pick up a prescription and the people in the pharmacy took 75 minutes to find a prescription in the computer that had been sitting in there since the day before. My M.D., NOT HIS STAFF, phoned it in himself! Just complete incompetene and don't even ask for the store manager [Aly Khounpraseuth] - he must live on another planet!!!
- Some of the rudest
- Ill-mannered employees on the face of this earth
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer Service
The majority of Publix employees are very good in customer services. Today I have a very bad experience in Deli Dpt.in Aloma Store in Winter Park.The worse thing is I always tried with respect everybody, but this guy not does not have any idea how to speak to a human being.
No emphaty, no minimum interest to help me, and the worse yell me.
I dont want to believe that this person is racist, but I cant imagine how he works there if he try the people like trash.
Attention Publix , Some people needs training in minimum modals, courtesy..
o is fine for Publix to disrespect customers? Again, I doubt this guy do the same to everybodymmm (somebody who does not like other race than Caucasian?
Preferred solution: Apology
User's recommendation: Do no accept clear disrespect, speak, if not, ignorant racists will continue abuse.
Sea food is not freash
- Great customer service
Preferred solution: Let the company propose a solution
User's recommendation: Keep freash sea food the department.
Review in Employees and Ex-employees category from Clearwater, Florida
Pharmacy complaint
i used to like the pharmcy near me. they have continually been incompitent ( nore details if interested).
but tonight ive had it. dr called in script. i called to confirm they eere ready.
i get here snd im told the insurance wont pay and needs authorization from dr. i knew rhat wasnt right so after insisting the pharm.
recheck and put un correct info what do u kbow.? nistake on their wnd. i am very sick. if i were bot an educated person and insistant i would have been out of luck.
no apologies in fact they were annoyed w me!
this place always keeps customers waiting.
the other day they saw me but were eating and chatting.
when i got my covid booster i asked for right arm( im left handed and a working artist.
less than 20 seconds after the employee asked and i said right side she said ill go on your keft side . i said but its the right arm. she said oh yeah. i sit down look down and she stabs ne in the left arm.
i could have worked from home but not w out use of arm or hand for 4 days.
but tonight? i think of thesecpowerless people.
i spend so much time advocating for myself bc of the inconpetence around me.
if" Publix Cares" like the slogan the they will take care of this. its the publix pharmacy in Tequesta Florida
Preferred solution: Let the company propose a solution
User's recommendation: be tough if u nust go here. the store employees are great. the pharmacy is the worst!
In the past two weeks I’ve ordered hundreds of dollars from piblics
Preferred solution: Full refund
User's recommendation: Check quality
Complaint re: Grocery Pickup
This morning I placed a PICK-UP order from Publix, Cottonwood Corners, Dothan, AL for approximately $100 for pickup between 6 and 7 pm. At 3:45 AMANDA began started to input items into my INSTA-CART and by 3:57 she had SUBSTITUTED 5 grocery items already, to include a Russell Stover box of milk chocolates, several cans of Campbell Soup (on sale), and Cranberry Sauce.
As soon as I got her messages, I asked her to PLEASE STOP substituting items. I didn't want what I hadn't ordered. I then asked for a "different" shopper.
The store obviously got ANGRY re: my request and CANCELLED my order. It took me a long time to comprise my grocery list, but I will NOT be doing business with that store in the future.
As far as I'm concerned, this is VERY POOR customer service, and the "shopper" assigned to fulfill my order is very incompetent.
As a side note: On another recent order, 4 bottles of Fairlife Milk were listed as delivered to the car, when they were actually MISSING (not delivered), although they showed up on the cash register receipt as purchased -- SAME STORE. They did give me a refund, but the FACT is the shopper was careless.
Preferred solution: Let the company propose a solution
User's recommendation: Avoid this store, especially for PICK UP.
Bad potatoes
User's recommendation: Don’t buy Publix brand potatoes.
Praise a pharmacist
- Pharmacy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Naples, FloridaPrecooked butterball 10lb turkey dinner Nov 2021 Smelled,bad,
- Close by
- Bad food
Preferred solution: Let the company propose a solution
User's recommendation: Don't buy meat there
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
My Goodness!