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Bad pie

Twice- Dutch apple pie w/ raw dough under the strudel. Dangerous- won't buy again.
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ID
#2306579 Review #2306579 is a subjective opinion of poster.
Location
Harnett, North Carolina
Loss
$4
Preferred solution
Full refund

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New Reviewer

Shopping not a pleasure?

First berries on sale and got charged full price. Bought boho aluminum pan but only had one. Had to go to service but several people in line. Wore my Vietnam hat today but did not think that Veterans Day. Guess have to ask fir it. Did not get it. Not big but Publix has disappointed me last three visits. I spend a lot of $$$there.

User's recommendation: Check close before you go to Publix.

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1 comment
#1949393

Huh??? What???

ID
#2278206 Review #2278206 is a subjective opinion of poster.
Pros
  • Personable team members
  • Employees
Loss
$1
Preferred solution
Apology

Complaint

I have had to shop at Publix for 9 years now because there is no competition here in Florida. This is by far the worst grocery store to shop in. The prices are triple what we were used to paying in NJ. The management is terrible, nothing but lip service. When there is a sale, you have to buy 2 (BOGO). No more rain checks either. What really gets my goat is when you check out and they ask "did you find everything you were looking for?" Well, it's too late by then, isn't it? And when they start wheeling your cart out, I'm more than capable and that just *** me off. I stopped eating cold cuts because you spend so much time waiting for the slow pokes to get to you. Not worth the wait or the price. It never gets better, only worse.
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ID
#2265752 Review #2265752 is a subjective opinion of poster.
Location
Sarasota, Florida
Cons
  • Extremely high prices
  • Bogo item not their from start
New Reviewer

Rotten fruit and vegetables

I write a whole paragraph to my Instacart shopper asking them to look at fruit and vegetables before they choose it and every time they bring me rotten fruit and vegetables. I wonder why that is. Could it be that that IS ALL THERE IS? Hmmm..... How I love throwing away my money every week.
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ID
#2260092 Review #2260092 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Loss
$350
Preferred solution
Let the company propose a solution

No water

My spouse works for publix who has a small stature and underlying issues whom doesnt want everyone to know. However, since the corona virus epidemic, her work has decided that being water fountains cant be used, they will also make sure workers on the front end cant keep a closed bottle of water at the registers they are working at either. Each time my spouse tries to use the rest room, the store is giving them a hard time using the bathroom and getting water from the deli. What part of Americas constitution says slave labor is okay and its okay to give someone a hard time to use the bathroom and get water? I guarantee the managers will all have water in their offices. How is it right that management can have drinks but not the non management?
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1 comment
#1943091

So the Publix location your spouse works at has a small stature and underlying issues... That Is what you wrote at the beginning of your complaint.

ID
#2250698 Review #2250698 is a subjective opinion of poster.

Flu shot appointment

My husband and I went to our regular Publix Tuesday to get the flu shot. When we got there after standing in line for about 10 minutes they told us that it was by appointment only starting that Monday. We are senior citizens and we had traveled there to get the flu shot and told them it was hard for us to make another visit back, hoping they would take that into consideration but they didnt. She told me to go online and fill out an appointment application and that it was easy to do. I can tell you it was not easy. It may be easy for somebody that is computer savvy but not for us. We never got a confirmation that we had an appointment so I tried calling the store and the pharmacy never answered so we didnt know for sure if we had an appointment or not. We went the next Thursday the day we had our appointment for we hoped and finally got our flu shot but it was a hassle and it didnt need to be that way. They had signs up saying flu shot but never had anything saying by appointment only outside or inside the store.

User's recommendation: Don’t stand in line behind everybody just go up to the counter and ask them are they giving flu shots to make sure you don’t stand there and waste your time.

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ID
#2226940 Review #2226940 is a subjective opinion of poster.
Location
High Point, North Carolina
Service
Publix Flu Injection
New Reviewer

Bad customer service

Manager made my doughter cry when he told her she must leave the store with her service dog he should learn more about does rules .
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1 comment
#1936296

What are does rules?

ID
#2216277 Review #2216277 is a subjective opinion of poster.
Service
Publix Manager
Pros
  • Close to my house
Preferred solution
Apology

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Safety

I was at the Saint Lucie west store and saw women standing at the sandwich station without masks. I politely asked them to put on their masks and they said that they forgot them. I spoke to a manager and she brought them masks which they failed to put on. It is my understanding that they are not allowed in the store without masks and should not have been served. I want to feel safe when Im in the store. Something needs to be done.
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1 comment
#1933596

Specifically What do you want Publix to do about that?

ID
#2210686 Review #2210686 is a subjective opinion of poster.
Preferred solution
Have someone at the front entrances to check for masks
New Reviewer

Empty shelves

I am lucky to only get 20% of the items I go there for.
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ID
#2206077 Review #2206077 is a subjective opinion of poster.
Pros
  • Clean
Cons
  • Bare shelves
Preferred solution
Deliver product or service ordered

Election bias

Publix owner family displaying large Biden billboard in Brandon
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2 comments
#1931718

Do you want the issue addressed, or to alert someone? Or do you just want to make a fuss?

Is the complaint the point? Or is complaining the point?

#1931367

It is their store. Shop elsewhere if you are offended snowflake!

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ID
#2202191 Review #2202191 is a subjective opinion of poster.
Cons
  • Promoting political candidates
Preferred solution
Do not promote political candidates

False arrest and illegal interrogation

on today September 20, 2020 I was blown away at the false imprisonment attempt while I was talking to the manager at 8725 Roswell rd sandy springs, Georgia 30350 cindy and store manager this person who has a police uniform find out he is a braswell security guard who knows nothing about probable cause or reasonable suspicion it is obvious this coward threatened me about what he was going to do to me take out his handcuffs and yells at me while me and the store manager is conversing about his conduct and a previous incident and he started telling me that I better leave the store and it was obvious that he wanted me to have a criminal trespassing warrant the manager told this dummy to stop the threats he continued and the sandy springs police come out and they said it was because he was working security he criminal trespassing you from the store this person would not give his badge number now it was obvious he was not a police officer with post he found no crime for trespassing it was not the manager that criminal trespassing said it was this coward the incident brings to mind what a lawyer said you sir in a white area and this dummy wanted to go outside the scope of his authority because he heard sandy springs police department probably come out and said we don't like him we don't want him in our stores remember you have a receipt you participating in commerce so if I have a receipt now I can't question an action this act was a glorified attempt for a fourth amendment to be violated and make sandy springs police look innocent I forgot I contested against the police brutality as well

User's recommendation: if you ask a question now that is teachable moment for arres.

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2 comments
#1994011

I had a stroke reading this

#1927163

Wall of text I cannot make sense of.

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ID
#2179763 Review #2179763 is a subjective opinion of poster.
New Reviewer

Harrassment and targeting black people

while I was at 8725 Roswell rd sandy springs, Georgia 30350 a person walking around with a police badge that was not affiliated with local police I know anyways I noticed this person of whom I had to literally put him on Facebook threatened me while I was talking to the manager about his conduct takes out his handcuffs and yell at me about my buying grocery store experience is over when you observed the camera footage you would hear him while I was talking to the manager make threats to me and then tell me forcibly that I better leave along with taking out cuffs for what and then asserting that I was criminally trespass for that

User's recommendation: is this police America for black people.

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1 comment
#1926977

Wall of text that I cannot make sense of.

ID
#2179436 Review #2179436 is a subjective opinion of poster.
Pros
  • Friendly
Cons
  • Being treated like some drug seeking addict

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Verified Reviewer
New Reviewer
Let's put it this way it's not a pleasure to shop there how they say it's always a pleasure to shop at Publix is not at all what it used to be. I never thought I'd say it but Winn- Dixie is way better that's the place to shop. Associates are nicer they always fully...
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1 comment
#1931393

Then shop there! Are you stupid?

ID
#2178289 Review #2178289 is a subjective opinion of poster.
Service
Publix Customer Care
Pros
  • Central location
  • Great deli department
  • Clean
Cons
  • Masks for healthy people
  • Slow service
  • Extremely high prices
Preferred solution
Improve customer service and get better suppliers

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Publix is taking advantage of the Pandemic

Publix is jacking up their prices on home deliveries. During this time of Pandemic and people losing their jobs, why would they up the prices on people who can't get in to the store to shop? Plus they make everything look larger online. That's like robbery!

User's recommendation: Shop at Walmarts.

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2 comments
#1931395

Shop elsewhere! Go where the pricing that is so wonderful exists in your mind!

Where is that place? We all want to know!

#1931394

Shop elsewhere! Go where the pricing that is so wonderful exists in your mind!

Where is that place? We all want to know!

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ID
#2166438 Review #2166438 is a subjective opinion of poster.
Pros
  • Large and has so much to offer
Cons
  • Prices are jacked up for delivery
Loss
$6
Preferred solution
Price reduction

Unprofessional employee

It has come to my attention that you have an employee that uses recreational drugs outside of work. She is a pharmacy tech at your Publix location in Smyrna on Atlanta Road.
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1 comment
#1923965

Are you a current employee or a customer? Specifically What do you want Publix to do about this?

ID
#2159946 Review #2159946 is a subjective opinion of poster.
Location
Marietta, Georgia