Publix
Reviews and Complaints
They will not return my air filter or light bulbs that I purchased
They will not return my air filter or light bulbs that I purchased. They have no proper return policy in place during COVID-19 they just tell you that you cannot return anything unless its a rotten tomato.
Its what customer service at the corporate office told me. I spent over $20 on two separate items. Thats how much I make hourly.I have my receipt and yet they still would not offer me any kind of solution no trade out for my products no gift receipt they just will not return the items nor will they give you your money back. I will never set foot in Publix.
Trader Joes is a better option and has better prices. I have overspent with Publix for years. I spent at least 250 a week. I take care of my mom and I buy all of her stuff there as well as mine.
If theyre so worried about COVID-19 why do they allow hundreds of people in the store at a time that do not wear masks gloves or comply with the 6 foot social distancing? But yet theyre not gonna return anything exchange anything I think its *** and Publix is just a bunch of thieves.
I work in surgery. *** to all of the corporate greedy bastards of Publix!
Preferred solution: Full refund
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Verified ReviewerPrices during a crisis
- Great sales and bogo items
Preferred solution: Price reduction
User's recommendation: Shop at whole foods publix is price gouging during a crisis
Complainr about a manager
User's recommendation: Careful with workers that are worn out !!
Reclamo
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Blythewood, South CarolinaBakery birthday cake
I always order a birthday cake from Publix on Hardscrabble Road in Columbia SC for every member of my family for the past several years. I have always been very pleased with the taste, especially their buttercream icing.
I ordered one for my son who turned 5 . We were so excited about celebrating and eating his monster truck cake. But I got a great shock when I tried it, it taste as if it's on the *** of souring or going bad. There's a bitter taste to it &;;;;;;;;;;;; I asked my husband to try it.
He said it tastes old and quite nasty. I wouldn't let me son even eat his own birthday cake afraid it maybe something wrong with the icing. I'm so very disappointed with it as far as taste is concerned. It looks beautiful on the outside but tastes horrible.
I had alot of faith in Publix as I've never purchased a bad cake from them before but this has ruined our sons birthday.
I will definitely be thinking twice in the future about ordering from them again considering the price we paid for this cake, I expected so much more. Very dissatisfied and disappointed.
Preferred solution: Full refund
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Verified ReviewerBakery birthday cake
- Products of poor quality and extremely over priced
Preferred solution: Full refund
Withdrew $33.00 more than the total shown on my online order.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saint Cloud, FloridaCan't purchase the amount I want
Preferred solution: Let the company propose a solution
User's recommendation: Don't buy in Publix when they have those restrictions
Racial remarks
Preferred solution: Damaged for emotional stress
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Naples, FloridaHorrible online shopping
- Clean stores
- Great sales and bogo items
Preferred solution: Full refund
Be Careful
Preferred solution: Let the company propose a solution
Third world grocery store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst experience at Publix: I do realize that it is after Thanksgiving but Publix in 1st villages was aweful today!! Not enough cashier's only 2 were operating lines backed up! A lot shelves bare .
- Prescription s
- Extremely high prices
Preferred solution: Let the company propose a solution
Shop elsewhere
COMPLAIN.
- Central location
- Dogs in the store
Preferred solution: Adhere to the law, and display a sign
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"Our teams continue to work tirelessly to keep our stores open and shelves stocked. As circumstances evolve, we’ll adjust policies accordingly to best serve our customers.
We’re suspending refunds on products purchased during this declared emergency and encourage customers to avoid stockpiling and to only purchase what they need.
We will continue to honor our Publix Guarantee for products that do not meet our quality standards. We’re in this together, and must take into consideration the needs of all customers during this unprecedented time." It's right there in the return policy, maybe read a store's return policy before buying something if you feel it's going to be a possibility.