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Publix - Thanksgiving Dinner
Publix - Thanksgiving Dinner
Publix - Thanksgiving Dinner
Publix - Thanksgiving Dinner
We ordered a Thanksgiving Turkey Dinner to be picked up the Wednesday morning before Thanksgiving. This was to be a turkey, stuffing, mashed potatoes, marshmallow delight and a cranberry-orange relish. This was a nearly $40 price. The morning when we went to pick it...
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ID
#2339083 Review #2339083 is a subjective opinion of poster.
Location
Live Oak, Florida
Loss
$36
Preferred solution
Price reduction
New Reviewer
After being a very loyal publix customer for 30 plus years, we are now back in Fl. Sorry to say your stores are not up to TN, SC and GA. I have always been asked if I need assistance, someone would say hi as they are loading shelves, mainly the staff took my groceries...
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ID
#2337894 Review #2337894 is a subjective opinion of poster.
Service
Publix Customer Care
Pros
  • Close to my house
  • Clean
Cons
  • Rude service
  • Management personnel
Preferred solution
Let the company propose a solution

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New Reviewer

Tough and tasteless

every time my wife buys steaks at publix (barclay ave. IN SPRING HILL FL. they are tough and tasteless no matter how she cooks them. and believe me she is a great cook. it doesnt matter what cut of steak they are tough and tasteless. publix used have great steaks but that is past tense, also their chicken breasts are tough and tasteless as well (look up woody breast) some thing has changed in the quality of their meat.

User's recommendation: i'm going to try winn/ dixie and see if there is a difference.

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ID
#2325759 Review #2325759 is a subjective opinion of poster.
Location
Spring Hill, Florida
Pros
  • Close
Cons
  • Tough steak and chicken breast
  • Tough steak and chiken breast
Loss
$10
Preferred solution
sell meat that is'nt tough and tasteless - check your suppliers ask them why.
New Reviewer

High Prices

I can not believe the price of milk for example at Publix $4.29 a gallon I can get it for less then $3.00 down the road at Walmart and $2.60 at Costco!!!! They also never put it on sale!!! That is just one rip off price!!!!

User's recommendation: Go Elsewhere.

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ID
#2322063 Review #2322063 is a subjective opinion of poster.
Location
Winter Garden, Florida
Preferred solution
Price reduction

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New Reviewer
Wish I had read these reviews before ordering our 2020 Thanksgiving dinner from Publix, Homosassa Springs Plaza, FL. It was AWFUL!!! First, the turkey was still partially FROZEN. I removed as much of the ice as possible, but it still required extra cooking time for the...
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ID
#2308772 Review #2308772 is a subjective opinion of poster.
Pros
  • Friendly staff
Cons
  • More expensive than surrounding grocery stores
Loss
$50
Preferred solution
Let the company propose a solution

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New Reviewer

Bad pie

Twice- Dutch apple pie w/ raw dough under the strudel. Dangerous- won't buy again.
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ID
#2306579 Review #2306579 is a subjective opinion of poster.
Location
Harnett, North Carolina
Loss
$4
Preferred solution
Full refund

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New Reviewer

Shopping not a pleasure?

First berries on sale and got charged full price. Bought boho aluminum pan but only had one. Had to go to service but several people in line. Wore my Vietnam hat today but did not think that Veterans Day. Guess have to ask fir it. Did not get it. Not big but Publix has disappointed me last three visits. I spend a lot of $$$there.

User's recommendation: Check close before you go to Publix.

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1 comment
#1949393

Huh??? What???

ID
#2278206 Review #2278206 is a subjective opinion of poster.
Pros
  • Employees
  • Personable team members
Loss
$1
Preferred solution
Apology

Complaint

I have had to shop at Publix for 9 years now because there is no competition here in Florida. This is by far the worst grocery store to shop in. The prices are triple what we were used to paying in NJ. The management is terrible, nothing but lip service. When there is a sale, you have to buy 2 (BOGO). No more rain checks either. What really gets my goat is when you check out and they ask "did you find everything you were looking for?" Well, it's too late by then, isn't it? And when they start wheeling your cart out, I'm more than capable and that just *** me off. I stopped eating cold cuts because you spend so much time waiting for the slow pokes to get to you. Not worth the wait or the price. It never gets better, only worse.
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ID
#2265752 Review #2265752 is a subjective opinion of poster.
Location
Sarasota, Florida
Cons
  • Extremely high prices
  • Bogo item not their from start
New Reviewer

Rotten fruit and vegetables

I write a whole paragraph to my Instacart shopper asking them to look at fruit and vegetables before they choose it and every time they bring me rotten fruit and vegetables. I wonder why that is. Could it be that that IS ALL THERE IS? Hmmm..... How I love throwing away my money every week.
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ID
#2260092 Review #2260092 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Loss
$350
Preferred solution
Let the company propose a solution

No water

My spouse works for publix who has a small stature and underlying issues whom doesnt want everyone to know. However, since the corona virus epidemic, her work has decided that being water fountains cant be used, they will also make sure workers on the front end cant keep a closed bottle of water at the registers they are working at either. Each time my spouse tries to use the rest room, the store is giving them a hard time using the bathroom and getting water from the deli. What part of Americas constitution says slave labor is okay and its okay to give someone a hard time to use the bathroom and get water? I guarantee the managers will all have water in their offices. How is it right that management can have drinks but not the non management?
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1 comment
#1943091

So the Publix location your spouse works at has a small stature and underlying issues... That Is what you wrote at the beginning of your complaint.

ID
#2250698 Review #2250698 is a subjective opinion of poster.

Flu shot appointment

My husband and I went to our regular Publix Tuesday to get the flu shot. When we got there after standing in line for about 10 minutes they told us that it was by appointment only starting that Monday. We are senior citizens and we had traveled there to get the flu shot and told them it was hard for us to make another visit back, hoping they would take that into consideration but they didnt. She told me to go online and fill out an appointment application and that it was easy to do. I can tell you it was not easy. It may be easy for somebody that is computer savvy but not for us. We never got a confirmation that we had an appointment so I tried calling the store and the pharmacy never answered so we didnt know for sure if we had an appointment or not. We went the next Thursday the day we had our appointment for we hoped and finally got our flu shot but it was a hassle and it didnt need to be that way. They had signs up saying flu shot but never had anything saying by appointment only outside or inside the store.

User's recommendation: Don’t stand in line behind everybody just go up to the counter and ask them are they giving flu shots to make sure you don’t stand there and waste your time.

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ID
#2226940 Review #2226940 is a subjective opinion of poster.
Location
High Point, North Carolina
Service
Publix Flu Injection
New Reviewer

Bad customer service

Manager made my doughter cry when he told her she must leave the store with her service dog he should learn more about does rules .
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1 comment
#1936296

What are does rules?

ID
#2216277 Review #2216277 is a subjective opinion of poster.
Service
Publix Manager
Pros
  • Close to my house
Preferred solution
Apology

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New Reviewer

Safety

I was at the Saint Lucie west store and saw women standing at the sandwich station without masks. I politely asked them to put on their masks and they said that they forgot them. I spoke to a manager and she brought them masks which they failed to put on. It is my understanding that they are not allowed in the store without masks and should not have been served. I want to feel safe when Im in the store. Something needs to be done.
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1 comment
#1933596

Specifically What do you want Publix to do about that?

ID
#2210686 Review #2210686 is a subjective opinion of poster.
Preferred solution
Have someone at the front entrances to check for masks
New Reviewer

Empty shelves

I am lucky to only get 20% of the items I go there for.
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ID
#2206077 Review #2206077 is a subjective opinion of poster.
Pros
  • Clean
Cons
  • Bare shelves
Preferred solution
Deliver product or service ordered

Election bias

Publix owner family displaying large Biden billboard in Brandon
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2 comments
#1931718

Do you want the issue addressed, or to alert someone? Or do you just want to make a fuss?

Is the complaint the point? Or is complaining the point?

#1931367

It is their store. Shop elsewhere if you are offended snowflake!

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ID
#2202191 Review #2202191 is a subjective opinion of poster.
Cons
  • Promoting political candidates
Preferred solution
Do not promote political candidates