Publix Reviews

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Just a suggestion--I'm not angry

I wanted to let you know that the bottle of Publix brand Garlic salt has holes for sprinkling that are much too large. --Otherwise I'm happy with the stores. Thank you.

User's recommendation: a clean, pleasant place to shop.

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ID
#2385869 Review #2385869 is a subjective opinion of poster.
Location
Birmingham, Alabama

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Update by user Feb 12, 2021

There has been a feeble attempt by Publix to correct their systems and operations. I see slight improvement but they are a disaster in my book.

Too many things about the company that upset me. It must be bad owners.

Original review posted by user Jan 13, 2021
I stayed up half the night to register for the Covid...
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1 comment
#2032859

The problem is very bad managers. No people skills.

No professionalism and they think they can treat their employees like dirt on their shoes.

Most of these so called managers never even saw the inside of a college. they are only where they are because either 1 they have family already in place - Nepotism 2 they passed a test and poof you are a manager 3 they are better a-kissers than the next person

ID
#2378537 Review #2378537 is a subjective opinion of poster.
Location
Dunnellon, Florida
Pros
  • Clean store
Cons
  • Bad website
  • Price gouging
  • Bad pharmacy
Preferred solution
Fix your website. Hold the Pharmacy accountable. Stop price gouging
New Reviewer

Face Masks

I would like to know why the Dunnellon, FL, 34432 Publix does not require customers to wear face masks when their policy online says that all stores require customers to wear them? Yet after checking online first and presuming by their policy statement that it would be safe to be in their store, very few customers had bothered to mask up.

User's recommendation: Wear a mask to keep everyone safer. What good is freedom when you're dead?

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ID
#2374005 Review #2374005 is a subjective opinion of poster.
Service
Publix Customer Care
Preferred solution
Let the company propose a solution

Horrible boss

Im a former employee at Publix at 11200 Tamiami Trail E Unit 2200 Naples, FL 34113 United States. I would like to complain about the manager in charge at Customer service she would talk crap about employees to their coworkers she told one of my employees she would never *** put me to be a cashier cause she doesnt like me quoted from what she said she also mention that she doesnt promote people she doesnt like which is unfair to others who can do great things! She isnt a great boss her name is Victoria Esquivel I hope you see this and something can be done about her there is so much more she has done and opportunities she has took from people and I was literally force to quit cause of the way I got treated. Publix is a great place to work at just not the right people in charge.

User's recommendation: They treat customers great but employees horrible we aren’t slaves!

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4 comments
#2032887

The funny thing is by posting this you are talking crap about your boss. Most likely you were not promoted because you did not earn one.

#2032862

Absolutely AMEN

#1969845

I like how you are claiming the manager talks crap about employees yet you are talking crap about him. Sounds to me like you are not a great employee. Grow up, Complaining about her online is not mature.

#2032888
@Akiva

You could not have said it better. Also maybe the reason she did not get a promotion was because they are not a team player and like to bash others?

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ID
#2366012 Review #2366012 is a subjective opinion of poster.
Location
Monroe, Louisiana

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New Reviewer

Stale hamburger buns

Publix brand hamburger buns are dry stale and crumbly with 9 days before expiration date. Something is off. Happened more than once.

User's recommendation: Use other brands.

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ID
#2360774 Review #2360774 is a subjective opinion of poster.
Location
Brunswick, Georgia
Pros
  • Nice clean store
  • Very clean store
Cons
  • Bread expires before date
Preferred solution
Let the company propose a solution

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New Reviewer

Acknowledge performance of employees

Store number 0475, Citrus Hills Shopping Center, 2685 N. Forest Ridge Blvd, Hernando, Florida 34442. I just want to acknowledge the fine work that all the employees of our local store are doing (and have been doing) since this Covid-19 pandemic hit our country. They have gone well above the call of duty in keeping us safe and still supplying the excellent service we are use to having in our Publix stores. In my opinion each and everyone of them are hero's. Thank you again and God bless. William C. Geick, CMSgt. USAF (Ret.) wgeick@***.com

User's recommendation: Keep supporting Publix by shopping there.

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ID
#2356803 Review #2356803 is a subjective opinion of poster.

Critique of Customer Service

Actually, I wanted to let you know how good I think your organization is. The place is clean always. The people who work there are super. I do have a couple of minor suggestions which I am certain are covered in your training. When you ask customers if they would like groceries carried to your car. DO NOT INSIST. Ask once and that is it. Second, checkers should try to avoid comments on what people are buying.
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ID
#2354058 Review #2354058 is a subjective opinion of poster.
Location
Hoover, Alabama

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New Reviewer

Friendliness

I'm a regular customer I shop here probably 7 days a week I came in for holiday items from the time i stepped in the door not one Hello,Hi, welcome or nothing i think lots of people are stressed due to covid-19 no one is friendly anymore at this airport rd. store in punta gorda Ive had several bad experiences here but it's fine it teaches me a lot how not to treat people! i LOVE people at my work place and treat them well HAPPY HOLIDAYS!!!

User's recommendation: be kind.

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1 comment
#1966751

Wall of text I cannot understand

ID
#2352687 Review #2352687 is a subjective opinion of poster.
Preferred solution
nothing in return
my name is cristina m porter Im a 73 years old senior , the problem that I having is been going on for the last 3 month wen I order my grocery to publix intacard of publilx no problem is wen I have to pay using my debit card , it said we have a problen with your credit...
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1 comment
#1966756

Wall of text I Cannot understand

ID
#2348477 Review #2348477 is a subjective opinion of poster.
Location
Johns Island, South Carolina
New Reviewer

Non-mask wearing in a Publix store in a Florida Publix store in Watercolor on rte 395

We live in the Panhandle area of Florida -- Santa Rosa Beach, FL not far from 30A and Watercolor. I have shopped Publix stores since 1973 in Miami, FL and consider Publix the best food store of any other. HOWEVER, relatives are visiting who lived in Watercolor for 10 years and went into the Publix store on 395 to shop. NOT ONE CLERK OR EVEN THE MANAGER wore a mask. SHOCKING to see that during the Covid-19 pandemic. We shop at a Publix on Grand Boulevard in Santa Rosa Beach and ALL the clerks wear masks. How could the store on 395 be so irresponsible as to not enforce the wearing of masks? Something should be done about this to ensure the quality reputation of ALL PUBLIX stores and employees. Sincerely, Ms. Wally Edelson Santa Rosa Beach, FL
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1 comment
#1966757

Complain to their Corporate Headquarters about this. Their contact information is either found on This website or online

ID
#2346504 Review #2346504 is a subjective opinion of poster.
Preferred solution
Require employees of all Publix stores to wear masks during Covid-19.

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New Reviewer
Publix - Thanksgiving Dinner
Publix - Thanksgiving Dinner
Publix - Thanksgiving Dinner
Publix - Thanksgiving Dinner
We ordered a Thanksgiving Turkey Dinner to be picked up the Wednesday morning before Thanksgiving. This was to be a turkey, stuffing, mashed potatoes, marshmallow delight and a cranberry-orange relish. This was a nearly $40 price. The morning when we went to pick it...
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ID
#2339083 Review #2339083 is a subjective opinion of poster.
Location
Live Oak, Florida
Loss
$36
Preferred solution
Price reduction
New Reviewer
After being a very loyal publix customer for 30 plus years, we are now back in Fl. Sorry to say your stores are not up to TN, SC and GA. I have always been asked if I need assistance, someone would say hi as they are loading shelves, mainly the staff took my groceries...
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ID
#2337894 Review #2337894 is a subjective opinion of poster.
Service
Publix Customer Care
Pros
  • Close to my house
  • Clean
Cons
  • Rude service
  • Management personnel
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Tough and tasteless

every time my wife buys steaks at publix (barclay ave. IN SPRING HILL FL. they are tough and tasteless no matter how she cooks them. and believe me she is a great cook. it doesnt matter what cut of steak they are tough and tasteless. publix used have great steaks but that is past tense, also their chicken breasts are tough and tasteless as well (look up woody breast) some thing has changed in the quality of their meat.

User's recommendation: i'm going to try winn/ dixie and see if there is a difference.

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ID
#2325759 Review #2325759 is a subjective opinion of poster.
Location
Spring Hill, Florida
Pros
  • Close
Cons
  • Tough steak and chicken breast
  • Tough steak and chiken breast
Loss
$10
Preferred solution
sell meat that is'nt tough and tasteless - check your suppliers ask them why.
New Reviewer

High Prices

I can not believe the price of milk for example at Publix $4.29 a gallon I can get it for less then $3.00 down the road at Walmart and $2.60 at Costco!!!! They also never put it on sale!!! That is just one rip off price!!!!

User's recommendation: Go Elsewhere.

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ID
#2322063 Review #2322063 is a subjective opinion of poster.
Location
Winter Garden, Florida
Preferred solution
Price reduction

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New Reviewer
Wish I had read these reviews before ordering our 2020 Thanksgiving dinner from Publix, Homosassa Springs Plaza, FL. It was AWFUL!!! First, the turkey was still partially FROZEN. I removed as much of the ice as possible, but it still required extra cooking time for the...
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ID
#2308772 Review #2308772 is a subjective opinion of poster.
Pros
  • Friendly staff
Cons
  • More expensive than surrounding grocery stores
Loss
$50
Preferred solution
Let the company propose a solution