Unhappy customer

We have been shopping at your 39th street store for at least 15 years. We have been paying your inflated prices for the same length of time. This week my husband and I have made the decision to shop at Walmart from now on. 140$ plus change for 3 grocery bags without any meat for suppers, that's ENOUGH . Shameful !!

User's recommendation: Shop someplace else !!!!

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ID
#2909659 Review #2909659 is a subjective opinion of poster.
Location
Leesburg, Florida
Loss
$25
Preferred solution
Lower their prices and stop lining their pockets,. Give your employees raises instead of yourselves !!! Your greed is appalling !!!

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Verified Reviewer
New Reviewer

Supper plans ruined

Friday afternoon I asked for 1 inch pork chops. 7am Saturday says the butcher. Very Cool!!!! Planned special supper for wife on Saturday. 7am Saturday at the store. No 1 inch pork chops says different butcher Very not cool!!! No special supper for wife. 7:12am left shopping cart at meat counter and took shopping list to Winn Dixie.

User's recommendation: Don’t rely on Publix.

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1 comment
#2064614

We can't always get our way, Maybe an expected shipment didn't arrive and that is out of the staff's control.

ID
#2881818 Review #2881818 is a subjective opinion of poster.
Pros
  • Convenient
Cons
  • Tough steak and chicken breast

Goat meat had too many bones.

I like to go back to Publix. I paid $14.95 for goat meat. Had no meat but bones. Please replace it with chicken. I love Publix. Great place to shop. My phone no is 561 464 ****
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ID
#2854788 Review #2854788 is a subjective opinion of poster.
Location
Wellington, Florida

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New Reviewer

Tired of being ripped off!

Over the last few months the produce at Publix is horrible! It appears fresh vegetables and fruit is frozen. I've had lettuce go bad in a day, strawberries and black berries moldy. Not to mention, little to no taste. I'm out! Done with throwing my money away!

User's recommendation: Don't buy produce!

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ID
#2848645 Review #2848645 is a subjective opinion of poster.
Location
Palm Harbor, Florida
Pros
  • Convenience
Cons
  • Produce awful
  • Prices high
Loss
$100
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Your racist employees at Winder Barrow Georgia

I would like to express I'm feeling about something that happen in the Publix locate in Winder, Georgia. I am a retired peace officer and army, now living in Florida. Furthermore, I rented my house in Georgia to my oldest daughter, Chelsea Zahir Rosado. My daughter is...
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1 comment
#2055024

Im sure your daughter was no angle. Good for the store for banning her. Lesson learned

ID
#2822241 Review #2822241 is a subjective opinion of poster.
Location
Bethlehem, Georgia
Service
Publix Customer Care
Cons
  • Too bad they hire racist employees
Loss
$300
Preferred solution
Apology
New Reviewer

Special medication ordered from Hospital to have next day. They did not have or orderder

This is not the first time it takes time for them to order medications for my and my wife. They only excuse: "we have not gotten it get yet". I have no other solution that use another pharmacy that I am sure I will have a better service.

User's recommendation: If you need some special medication fast be sure they have but don't trust they will order it. will order it right a way.

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1 comment
#2052314

Huh? What?

ID
#2780948 Review #2780948 is a subjective opinion of poster.
Location
Apollo Beach, Florida
Preferred solution
Deliver product or service ordered

Rude employees

Checkers and baggers are Always nasty and rude at Capital Circle and Centerville Road, Tallahassee, Florida location.

User's recommendation: Don’t go there.

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ID
#2777788 Review #2777788 is a subjective opinion of poster.
Location
Tallahassee, Florida

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New Reviewer

To complain & ask why no priority service till Sunday at our public Hallandale beach florida 33009

Today I put my order in & for the first time it saidno priority delivery time offered Sunday, tomorrow
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ID
#2773660 Review #2773660 is a subjective opinion of poster.
Location
Hallandale Beach, Florida
Pros
  • Closest to our condo
Cons
  • Always out of something
Preferred solution
Deliver product or service ordered
New Reviewer

Poor quality and BOGO one items are very limited.

Vegs are not very fresh. Tomatoes are tasteless, corn is drying out, Cauliflower and mushrooms have brown spots. Prices are getting higher and quality is going down. Fish is mostly frozen and what is not frozen has old smell from defrosting in case. The phrase shopping is a pleasure well that should be shelved. Ground meat has brown spots thru out. quality
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ID
#2752785 Review #2752785 is a subjective opinion of poster.
Location
Palatka, Florida
Pros
  • Personable team members
Cons
  • Quality of products
Loss
$200
Preferred solution
Let the company propose a solution

Dissatisfied

Store now has self checkout and only one cashier with ridiculous line, they put people out of work, and try to force customer to do the work or face the penalty of an extremely long wait for the one entirely overworked cashier, Pathetic, will not shop there anymore! Nothing wrong with self checkout, but hate the way they are trying to force you to use it cause the line is way too long.
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1 comment
#2042242

You solved your own problem.. Go elsewhere.

I'm sure you're not willing to pay more to hire those cashiers. Enjoy shopping at your new store.

ID
#2735462 Review #2735462 is a subjective opinion of poster.
Location
Sanford, Florida
New Reviewer

Online order not worked

Placed online order for the Plaza location on Merrill Rd Jax Fl. Was told to pick up sub at 6:15. At 6:40 no one had even started making it. This is the 2nd time at this location.

User's recommendation: Do not use Publix Deli.

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ID
#2730063 Review #2730063 is a subjective opinion of poster.
Preferred solution
Apology

Complaints

3. Do not carry German bologna - have to go elsewhere 2i like kuakuana tub cheese but all you stock is one with wine! ? 1 I love German bologna. but you do not have it so I have to go elsewhere

User's recommendation: Go elsewhere.

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1 comment
#2038351

Do you want them to carry Thomy mayonnaise too? Geh nach deutschland

ID
#2707225 Review #2707225 is a subjective opinion of poster.
Location
Pompano Beach, Florida
New Reviewer

Racial profiling

I need to receive some money so called Western Union I told them I had no idea if I had another option they told me I needed security question and answer first confirmation code after it was set up I went to the Publixs on Sheridan st Hollywood go Which they said I...
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2 comments
#2038376

Wall of text I Cannot understand

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ID
#2693487 Review #2693487 is a subjective opinion of poster.
Location
Hallandale Beach, Florida
Pros
  • Very clean very nice people very fresh products
Cons
  • Too many people prices are high
Loss
$5000
Preferred solution
Let the company propose a solution
New Reviewer

Poor service

Original review updated by user Jul 13, 2021
I complained to corporate & talked to the regional manager about getting too many ends from the deli. Since then, I have had plenty of problems with Publix deli. Now I have been using Instacart for awhile, & whenever I have an issue with my deli order, I get...
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ID
#2680347 Review #2680347 is a subjective opinion of poster.
Location
New Port Richey, Florida
Pros
  • Quality products
Cons
  • Deli service
Preferred solution
Let the company propose a solution
New Reviewer

Humiliated because of Certegy and I have been a very happy Publix shopper for years.

After years of wonderful service, I was declined at checkout because of Certegy. I had changed to Launch and had a low number check. $207.00 worth of groceries in my cart and Publix acted on info from Certegy. Humiliated beyond words. The line in my aisle was getting longer and longer. I had thousands of dollars in the bank. I havent been back to Publix, which I love, since that happened. Most people have no clue about Certegy and I barely even heard the word but I have since researched them.

User's recommendation: Take cash because Certegy controls if your card will be taken. Never use a low number check which was my mistake. Had I not loved all the cashiers at Publix, I would have left everything for them to put up.

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ID
#2667470 Review #2667470 is a subjective opinion of poster.
Preferred solution
Apology to my husband and I, but that won’t remove the humiliation I experienced when I was there. I had $200 in cash and gave the cashier the cash. So, they only had to remove a few items. I was mortified.