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3.0 Based on 113 reviews
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  • Customers like
    • Large and has so much to offer 3
    • Good service people 2
    • More organic please 2
  • Customers don't like
    • Pharmacy 7
    • Customer service 6
    • Management poor customer service 6
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i try not to use the public at lejune road, in coral gables, the managers are okay, but the people they hire as cashiers are horrible customer service people , cashier Karla Cerna on 2-13-2017, at 17:02 would not speak to me, or greet me, i spoke to her, nothing, i said thank with her name attached to thank you and she said nothing, she did not make eye contact with me at all. she was working in the 10 or less aisle. she really should not be... Read more

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@Publix I have shopped at Publix stores for as long as I can remember and have never experienced such disgust as I did today at store #1187 in Deltona Fl. I returned 4 items which I had a receipt for, and requested to exchange a second item that did not have a receipt. The customer service associate seemed to have been either new or uncertain of how to expedite the second transaction. When asked to provide me with my return receipts, he stalled... Read more

Was this review helpful? 3 0
  • From mobile
  • Jan 24
  • by anonymous
  • #996500

I have a choice of Super Markets and in the past have used Publix. Since learning Publix made a decision to pull publications showing President Trump off their shelves, I've decided to pull my business and will shop at Winn Dixie in the future.

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You need to have someone review the employee policy for meat department employees in the new Publix supermarket on 34th street south in St. Pete. Today, I watched employees handling raw hamburger meat with bare hands, no pre-washing of hands, and NO GLOVES and then repackage it into new packages with new labels. It is entirely possible his hands had fecal material, cross contaminated disease causing bacteria, or personal skin openings with... Read more

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I have to defend the comfort Dogs... are people with social anxiety and these dogs provide that service of comfort that is why they are allowed to go into the stores with their owners I'm not saying all owners of these dogs have social anxiety but there is people who with this disorder need that comfort... EVEN SO, the dogs should have to ride in the cart or walk next to the owner and not on counters where people put their food they eat.... Even... Read more

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The technician rolled his eyes at me before i even spoke. Then he gave an attitude for no reason telling me the scripts wont be ready for a while. Then when the called to cmfirm it was ready they called my girlfriend's number, so when i called to correct the information the same technician was rude rude once again over the phone. I told him how i spelled my last name and he repeated it back the way most people spell that name. In othet words he... Read more

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I've been a publix customer since I've moved to Florida. Ive always thought they had great product, love their buy one get one free until the incident I had with two associates this afternoon one of them being a manager. I came in on my lunch break in my uniform went about my business picked up what I need and made line to pay. The gentleman who helped me out was very curtious Rang up my items and told me my total paid no problem. As I'm walking... Read more

Was this review helpful? 4 0
  • From mobile
  • Jan 06
  • by anonymous
  • #986659

My publix pharmacy has made up a rule (not a law) that I cannot get a refill of my prescription until the day after I am completely out of medication.

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  • From mobile
  • Jan 05
  • by anonymous
  • #986133

I would like to know why the majority oc employees @ publix @young circle r black very few latinos & whites.

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This removal happened in October of 16. I was patient and complained every week to any manager asst. mgr that would listen. I live in Spanish Fort Alabama and to avoid the high sales tax in my area 8.5% some stores 9.5% my wife and I drive to the sales tax free state of Florida. We have been doing this for a decade now. I gives me a chance to get out and enjoy the world, weather permitting, . Susan my wife also likes to eat lunch there, at least... Read more

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