Very Rude Customer Service Counter

I cash my payroll check each payday at Publix in Crestview. I really enjoy shopping here because most of the employees are friendly and seem to love their jobs, however on more than both hand count I keep encountering a rude dark black hair, Asian or Hispanic customer service counter worker that is always very rude to me. She doesn't treat others (esp. Spanish speaking persons this way) only me. She makes me feel like I'm a bother to her and she always comments on oh we may not have the money for this check even when others with a larger amount are in the same line. I refuse to complain to management because I'm afraid it would just make it worse. I don't think that job suits her and she acts like she's doing me a favor just talking to me.

I'm just your everyday person.

Comments (5)

1. Written by Chris, on 06-04-2009 10:41 I would have to recommend against "cursing out" the Customer Service Staff. That is an easy way to get yourself removed from a building or arrested.(I would personally "remove" you AND have you arrested.) Even if no charges are filed, it's enough to ruin your day.    I also find it interesting that you have observed (stalked) this associate to the point of knowing how she treats EVERY other customer. You need to get some serious psychiatric help. Report

2. Written by Rough n Tough, on 13-01-2009 00:16 Curse that *** out the next time you go there and give her a nervous breakdown. Bust a *** master move on her and make her run out of the store crying. You will get your satisfaction I guarantee it. I always get mine ! Report

3. Written by g, on 16-12-2008 10:04 publix charges to cash checks so they are more then happy to cash your payroll,this person needs to be reported,i shop publix all the time and they are to friendly,the lady needs to be fired,, your fired ! go home! Report

4. Written by Customer Service Team Leader f, on 15-10-2008 18:24 Please report this individual to a manager. Publix is founded on customer service, It tries very hard to keep it that way. We cannot always know how our employees treat customers; and rely on customers to let us know there is a problem in these extreme cases. We would love to make your shopping experience better, and sorry that you have had a bad experience with this person. Report

5. Written by Jim XX, on 14-10-2008 13:09 Why do you cash your payroll check with a place that employs someone that treats your rude?? You should stop being such a coward and report this person to the manager. If I were you, I would shop elsewhere and cash my check at a bank or credit union. Open an account there instead of using this drug store as your personal bank. Obviously, this employee thinks you are only using this place of business as your personal bank and is annoyed by you cashing your check there. Report

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