Numerous times I had filed complaints directly with Publix web site only to be brushed off by a phone call assuring me things would be resolved. Numerous times last year and again a couple of times this year I am still finding bad seafood and rotten cantelopes, limes, avacados etc...,

I again spent another 80.00 and just now threw away 2 for $5.00 cantelopes both rotten some grapes with the taste of something old and shrimp of rubber and the flavor that comes from a bottle of amonia. Is there anyone out there to help us out with this type of theft?


  Comments (21)
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1. Written by anonymous, on 25-09-2008 21:28

like george jenkins said "a purchase is not complete untiol the meal is eaten and enjoyed" or something like that just take it back

2. Written by Grammadi, on 15-09-2008 08:09

I can't wait to get to Florida on our trips from Ohio to shop at Publix. It's the best place to buy meats and I have never had any problem with the quality of their produce. You have to know how to choose and not to buy something that is too far along.

3. Written by twofeet, on 10-09-2008 14:01

I have shopped at Publix my entire adult life. Bar none, they are the best. No one is perfect, but they try the hardest. Through the three hurricanes that passed over our county in 2004, our Publix was the first store open with generator power (this is a very small rural Florida town) and there stood our Publix manager ready to help anyone that needed him. They gave away a lot of food during those times. no electicity, no money, no gas, no nothing. I will never forget them and I am loyal for life.

4. Written by not all publix fault, on 10-08-2008 10:36

our seafood supplier will not send small orders so we get a large order we dont need and it and mangers try to keep their p&l in check.customers be wary!!

5. Written by Linda, on 09-08-2008 16:23

Only one time in all my years of shopping at Publix have I been taken aback by the customer service. I was standing at the bakery counter, deciding which yummy pastry I wanted, when I saw a roach, which of course completely ruined my appetite. I said to the female clerk, "Excuse me, there's a roach inside the bakery case." Her reply, "Is it alive or dead?" DID IT MATTER?????????? :?

6. Written by Julia in Sanford, on 02-08-2008 18:27

I have returned 2 salads bowls one time with no problem and the staff were very friendly. If you don't like publix you need to shop at my getto walmart.

7. Written by Beach-babe, on 11-07-2008 14:10

I only shop at Publix. I've spent a lot of money at their store's. 

Occasionaly I have gotten bad produce. I throw it away, or just take it back no problem, however I am concerned with the amonnia Ive ran into that was on seafood. I even got blister's in the roof of my mouth. I stopped eating it as soon as I tasted it. Blister's are painful ouch! 

What's it doing on the seafood??? 

I'm very happy with my Publix, and I appreciate their cleanliness. 

D. LO.L., Fla

8. Written by you're an idiot, on 30-06-2008 01:06

Theft? I'm sorry but were you not the one who put said items in your cart and brought them up to the cash register and paid for them? No one stole your wallet buddy, you are just simply not capable of picking out decent produce. Maybe you should ask for assistance from the employee's next time to want to purchase produce, or better yet shop somewhere else. You are an idiot who threw all your produce away when you could have returned it for a full refund. Also if you have a complaint, why are you complaining to an inanimate object such as a computer or website? talk to the manager at the store, it works better when you are talking to an actual person. Furthermore, at least you get a call back informing you that they care about your in-satisfaction and wish to rectify it, would any other company do that? I don't think Winn Dixie, Food Lion, or Sweet Bay would.

9. Written by muhammed akbar, on 14-06-2008 14:47

im eating a publix sub right now and it is glorious.

10. Written by Tom, on 29-05-2008 08:48

I drive from IN to Fl just for a Publix sub .. there the best ... you should live here ,the best thing about leaving this state is there going to be a Publix south ,

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